<![CDATA[Forum account lockout]]>Hey, im so sorry to make a forum post when this is totally not related, but my account https://forums.ubports.com/user/kyoko seems to have been locked out and when i do a password reset i just don't receive an email, this was the same when i was trying to get a verification email yesterday when i made the account, just nothing shows up in junk or anywhere else (I have tried a bunch of times and waited since yesterday also) : (

I was planning to message on telegram but cant get access to that either :loudly_crying_face:

Is there someone that can take a look into this for me at all? Would super appreciate it. Again, im sorry to post this as forum post but i have no other way of making contact that I can see.

Please help :sos_button:

]]>https://forums.ubports.com/topic/10245/forum-account-lockoutRSS for NodeWed, 22 Apr 2026 01:57:45 GMTThu, 11 Jul 2024 13:07:10 GMT60<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:56:27 GMT]]>haha, yaaaay thanks again @Keneda :raising_hands:

Hopefully ive helped figure out some forum issues at the least then, ive wanted to join the forum for a long time but i've just been a bit shy, so its nice to know people are nice anyway :smiling_face_with_smiling_eyes:

Hopefully the verify email / no email associated with my account issue can get resolved too once the admins take a look.

]]>https://forums.ubports.com/post/80982https://forums.ubports.com/post/80982Thu, 11 Jul 2024 14:56:27 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:46:33 GMT]]>@Kyoko
lol
Someone needing help never should be annoying for anyone.

@Kyoko said in Forum account lockout:

previously i only had the 'New Topic' button in the focal fossa section for some reason

Maybe the fact I upvoted some of your posts...
Who knows... Only admins I'd say 😅

Now I can move this topic to support section 😁

]]>https://forums.ubports.com/post/80981https://forums.ubports.com/post/80981Thu, 11 Jul 2024 14:46:33 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:39:31 GMT]]>@Keneda thanks, its gone now, only 1 annoying kyoko left, hahaha.

]]>https://forums.ubports.com/post/80980https://forums.ubports.com/post/80980Thu, 11 Jul 2024 14:39:31 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:39:13 GMT]]>@Kyoko said in Forum account lockout:

thanks for all this, really appreciate the help.

You're welcome 😉

@Kyoko said in Forum account lockout:

I will look to delete the kyoko1 account in a second

In account settings :
Screenshot_2024-07-11-16-37-01-722.jpeg

]]>https://forums.ubports.com/post/80979https://forums.ubports.com/post/80979Thu, 11 Jul 2024 14:39:13 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:38:06 GMT]]>@Keneda thanks for all this, really appreciate the help.

So i haven't bothered making the other threads in other sections because i now have the 'New Topic' button in all section, so i can tell it will work - previously i only had the 'New Topic' button in the focal fossa section for some reason

a9927f6e-772a-45db-a975-d0592b5b5f11-image.png

I will look to delete the kyoko1 account in a second

]]>https://forums.ubports.com/post/80978https://forums.ubports.com/post/80978Thu, 11 Jul 2024 14:38:06 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:36:05 GMT]]>@Kyoko said in Forum account lockout:

Yes i still have the 1 message per 120seconds limit.

Ok, I'll try something, upvoting your posts, so maybe it'll unlock some things...

Edit : ok I don't have the right to delete kyoko1 😅 maybe you can (RGPD thing), but if not, nevermind.

]]>https://forums.ubports.com/post/80977https://forums.ubports.com/post/80977Thu, 11 Jul 2024 14:36:05 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:30:06 GMT]]>@Keneda feel free to delete the @kyoko1 account, no worries.

Yes i still have the 1 message per 120seconds limit.

I will make a some other posts to test now and link them to this.

]]>https://forums.ubports.com/post/80976https://forums.ubports.com/post/80976Thu, 11 Jul 2024 14:30:06 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:28:38 GMT]]>@Kyoko
Can you post on other sections (try even if not "on topic" : I'll delete).
Do you still have 120 secondes post delay?
Can I delete kyoko1?

]]>https://forums.ubports.com/post/80975https://forums.ubports.com/post/80975Thu, 11 Jul 2024 14:28:38 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:25:44 GMT]]>@Kyoko said in Forum account lockout:

But so far im still yet to receive the verification email, i have confirmed that im receiving other mail to that email address so i dont get what is going on there 😭

We must have a forum thing there.
I don't have access to this level.
So we need @Lakotaubp to ping the right persons here 🙂

]]>https://forums.ubports.com/post/80974https://forums.ubports.com/post/80974Thu, 11 Jul 2024 14:25:44 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:23:43 GMT]]>@Keneda Okay so, I now have the PM thing show up now - 4c802c22-d589-4596-a2f1-239e53afa582-image.png

But so far im still yet to receive the verification email, i have confirmed that im receiving other mail to that email address so i dont get what is going on there :loudly_crying_face:

]]>https://forums.ubports.com/post/80973https://forums.ubports.com/post/80973Thu, 11 Jul 2024 14:23:43 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:22:40 GMT]]>@Kyoko
I guess I can delete kyoko1 now ?

]]>https://forums.ubports.com/post/80972https://forums.ubports.com/post/80972Thu, 11 Jul 2024 14:22:40 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:18:50 GMT]]>@Kyoko
Mail set.
Let us know if verifying your account made things better.

]]>https://forums.ubports.com/post/80971https://forums.ubports.com/post/80971Thu, 11 Jul 2024 14:18:50 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:16:19 GMT]]>@Kyoko
I don't know what's going on but that's not only a mail verification problem.
If that's the case you shouldn't be able to post anywhere in the forum, focal fossa section is not a sandbox section...

]]>https://forums.ubports.com/post/80970https://forums.ubports.com/post/80970Thu, 11 Jul 2024 14:16:19 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:12:51 GMT]]>@Kyoko
Ok, this is definitely not normal...

Give me your mail here and I'll delete message after...

]]>https://forums.ubports.com/post/80967https://forums.ubports.com/post/80967Thu, 11 Jul 2024 14:12:51 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:11:46 GMT]]>@Kyoko
You should see my PM here on the top right of the forum page next to your profile image:
Screenshot_2024-07-11-16-10-14-610.jpeg

]]>https://forums.ubports.com/post/80966https://forums.ubports.com/post/80966Thu, 11 Jul 2024 14:11:46 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:10:57 GMT]]>@Keneda I can see a notifcation but it sasy access denied - ab066968-db04-4b1b-88c8-374b3a9aa5e8-image.png

]]>https://forums.ubports.com/post/80965https://forums.ubports.com/post/80965Thu, 11 Jul 2024 14:10:57 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:07:36 GMT]]>@Kyoko
Can you see and answer my PM ?

]]>https://forums.ubports.com/post/80964https://forums.ubports.com/post/80964Thu, 11 Jul 2024 14:07:36 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:07:26 GMT]]>Hey @Keneda, so im logged in with kyoko now, but dont see how i can PM you, there doesn't appear to be an option for it anywhere.

]]>https://forums.ubports.com/post/80963https://forums.ubports.com/post/80963Thu, 11 Jul 2024 14:07:26 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 14:06:25 GMT]]>@kyoko1
Please log on with kyoko and answer here.
Then give me your email via PM with kyoko login.

@Lakotaubp
It seems there is, again, a problem for new users to access all the basic members forum sections, could you investigate?
Also a mail registering issue?

]]>https://forums.ubports.com/post/80962https://forums.ubports.com/post/80962Thu, 11 Jul 2024 14:06:25 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 13:56:46 GMT]]>Hey @Keneda, thanks for the reply. Ikr! Its really odd. Yesterday I made the 'Kyoko' account but i didnt seem to be able to receive a verification emails.

The 'U+1F64C' unicode thing, i did that on purpose, i just thought it was funny, its basically the emoji -> :raising_hands:, sorry for being an odd one haha.

On this topic though, i still cant receive verification emails for this account either (both using the same email address).

Anyway, i got logged in now but only with the username 'Kyoko', I tried the 'Kyoko U+1F64C' one but i didnt let me, that just appears to be a display name for the profile (was what i thought originally anyway).

So, i can now login but only with the username, however, i still cant get verification emails or reset emails for some reason. I have done 'change email' multiple times from two different browsers with no addons (just to be safe), and nothing seems to work.

]]>https://forums.ubports.com/post/80961https://forums.ubports.com/post/80961Thu, 11 Jul 2024 13:56:46 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 13:55:59 GMT]]>@kyoko1
Yes.
Some problems from the forum I guess, you should be able to post from all forum sections...

]]>https://forums.ubports.com/post/80960https://forums.ubports.com/post/80960Thu, 11 Jul 2024 13:55:59 GMT<![CDATA[Reply to Forum account lockout on Thu, 11 Jul 2024 13:50:28 GMT]]>@Keneda I really am so sorry to keep making these posts in the wrong channel, this is the only place i can post without a verified account it seems, so when you moved the thread i now cant reply :loudly_crying_face:, could you move it back to /OS/20.04 Focal Fossa so i can reply on it? I will then delete this.

]]>https://forums.ubports.com/post/80959https://forums.ubports.com/post/80959Thu, 11 Jul 2024 13:50:28 GMT