<![CDATA[Videos can't be read since today's core apps updates.]]>Hello.
I did all the today's updates of core apps with OpenStore app and now i can't start and read any videos on my Volla 22 OTA-8.
I don't know where it comes from !
Is somebody noticed that ?

]]>https://forums.ubports.com/topic/10964/videos-can-t-be-read-since-today-s-core-apps-updates.RSS for NodeSun, 19 Apr 2026 20:51:44 GMTMon, 05 May 2025 15:51:52 GMT60<![CDATA[Reply to Videos can't be read since today's core apps updates. on Wed, 23 Jul 2025 14:37:32 GMT]]>@domubpkm When I had this issue in the past, I always could reliable "fix" it with deleting the cache. I don't had to restart several times or something like that.

]]>https://forums.ubports.com/post/87073https://forums.ubports.com/post/87073Wed, 23 Jul 2025 14:37:32 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Wed, 23 Jul 2025 13:31:52 GMT]]>@messayisto erasing mediascanner cache or all cache doesn't solve the issue on Volla 22. After a certain number of unknown restarts, it can work again, but seen like that, it seems pure chance.

]]>https://forums.ubports.com/post/87071https://forums.ubports.com/post/87071Wed, 23 Jul 2025 13:31:52 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Fri, 18 Jul 2025 07:16:31 GMT]]>@kugiigi That's right, I know 😁 So the next person which is having trouble with that, should not shoot at the whole ".cache-Folder" so that we could localize what specific cache-Folder is causing this issue. I think it has to do with mediascanner or components like that.

]]>https://forums.ubports.com/post/86990https://forums.ubports.com/post/86990Fri, 18 Jul 2025 07:16:31 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Fri, 18 Jul 2025 07:03:34 GMT]]>@kristatos Deleting that whole directory won't be good since some apps, for some reason, use it for important files such as Dekko as mentioned above. I believe libertine containers are also there 😄

]]>https://forums.ubports.com/post/86986https://forums.ubports.com/post/86986Fri, 18 Jul 2025 07:03:34 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 20:43:06 GMT]]>@kristatos Yeah, Dekko users will not be wanting to do that...

]]>https://forums.ubports.com/post/86981https://forums.ubports.com/post/86981Thu, 17 Jul 2025 20:43:06 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 19:11:11 GMT]]>@kugiigi I don't remember correctly which special cache I've deleted, because I hadn't had this bug for a long time. But removing

~/.cache

should definitely work. But this way will also clear caches from other apps...

]]>https://forums.ubports.com/post/86973https://forums.ubports.com/post/86973Thu, 17 Jul 2025 19:11:11 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 16:30:54 GMT]]>@kristatos Which cache do you clear/delete?

]]>https://forums.ubports.com/post/86971https://forums.ubports.com/post/86971Thu, 17 Jul 2025 16:30:54 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 13:33:56 GMT]]>@domubpkm I've experienced this bug several times on several devices under several versions of UT 🙂
I don't know what's the cause of this and if it ever will be fixed, but clearing the cache always worked for me.

]]>https://forums.ubports.com/post/86970https://forums.ubports.com/post/86970Thu, 17 Jul 2025 13:33:56 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 13:19:19 GMT]]>@kristatos All done. Erase all the caches, restart Media-Hub Services. It has worked again in the eighth time after turning off the smartphone for half an hour, and restarted the Volla 22.
screenshot20250717_133407301.png

It is an old bug but i don't know if it has been explained.
Very strange. When the bug seems fixed, i don't know why.

]]>https://forums.ubports.com/post/86969https://forums.ubports.com/post/86969Thu, 17 Jul 2025 13:19:19 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 12:49:37 GMT]]>@domubpkm have you tried deleting the cache?

]]>https://forums.ubports.com/post/86968https://forums.ubports.com/post/86968Thu, 17 Jul 2025 12:49:37 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Thu, 17 Jul 2025 11:07:03 GMT]]>It starts again on my Volla 22 ota-9 the icon of videos do not appear. I am at 7 restart and it does not fix anything. Restarting media-hub services does not change anything either.
screenshot20250717_125930727.png.

]]>https://forums.ubports.com/post/86967https://forums.ubports.com/post/86967Thu, 17 Jul 2025 11:07:03 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Tue, 06 May 2025 11:32:59 GMT]]>@domubpkm On oneplusone nord m10, rc, focal, after core apps update video playing and video recording is working fine.
But: Fotos are shown only vertical, no matter if they were taken vertical or horizontal.

]]>https://forums.ubports.com/post/85739https://forums.ubports.com/post/85739Tue, 06 May 2025 11:32:59 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Tue, 06 May 2025 08:55:00 GMT]]>@Charly Recording videos is also affected when playback is broken. You can try restarting media-hub (systemctl --user restart media-hub.service) but if it's still the same, only a reboot could fix it.

Broken video playback is quite a common occurrence on my FP4 which I observed started in recent OTA (7 or 8?) updates.

]]>https://forums.ubports.com/post/85738https://forums.ubports.com/post/85738Tue, 06 May 2025 08:55:00 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Tue, 06 May 2025 06:25:33 GMT]]>@Charly said in Videos can't be read since today's core apps updates.:

With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

Works on Volla 22

]]>https://forums.ubports.com/post/85737https://forums.ubports.com/post/85737Tue, 06 May 2025 06:25:33 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Mon, 05 May 2025 20:40:56 GMT]]>@domubpkm

With my Volla x23 (ota-8), I can no longer record videos since today's update of the photo app.

]]>https://forums.ubports.com/post/85736https://forums.ubports.com/post/85736Mon, 05 May 2025 20:40:56 GMT<![CDATA[Reply to Videos can't be read since today's core apps updates. on Mon, 05 May 2025 16:46:14 GMT]]>Maybe a coincidence. The problem resolved after turning off and turning on the Volla nearly for some time. Indeed, it happens quite frequently that the videos are not recognized and are poorly loaded. I noticed that on Volla, volla 22, BQ with xenial..

]]>https://forums.ubports.com/post/85728https://forums.ubports.com/post/85728Mon, 05 May 2025 16:46:14 GMT