<![CDATA[Volla X23 Upgrade Problems]]>Hello Forum,
I have a volla a x23 mobile phone and I am on the last release canidat 23 on focal 20.04.

Currently, I have two problems, both have to do with software updates/upgrades.

1.) There are two app upgrades but every installation try runs in an error
The error message is: ProcessError: 0 ErrorInProcess
I have repeated it many times.

(See attached screenshot.)

2.) I try to switch to the os version stable ota-10 every day, but this has not been offered to me yet.
It has been 17 days since the start of publication.
Isn't this version for my mobile phone?

I have looked at the shell with df -h if it is a problem of missing memory, but all partitions seem ok.

Thank you for your help.
Greetings Charly

]]>https://forums.ubports.com/topic/11298/volla-x23-upgrade-problemsRSS for NodeWed, 17 Jun 2026 09:54:55 GMTSun, 31 Aug 2025 18:59:36 GMT60<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 13 Sep 2025 20:05:34 GMT]]>Indeed, this is a general issue with 20.04 OTA-9, and is not related to VollaX.

Some apps fail to update. I guess that there's something regarding with 24.04 compatibility layer...

For now I ignore those updates, and will wait for the next OTA-10 / 24.04-1.0 to update them again.

photo_2025-09-13_22-02-17.jpg

]]>https://forums.ubports.com/post/88123https://forums.ubports.com/post/88123Sat, 13 Sep 2025 20:05:34 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Fri, 12 Sep 2025 08:34:41 GMT]]>@arubislander

Hello, yesterday i have installed the new ota-10 rc2 and now the problem is gone.
There are no more apps to install and no update problems!

Thanks for you support
Greetings Charly

]]>https://forums.ubports.com/post/88093https://forums.ubports.com/post/88093Fri, 12 Sep 2025 08:34:41 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Thu, 11 Sep 2025 04:22:59 GMT]]>@Charly the failed updates will stop you from being able to upgrade to 24.04.1 via the update settings. You will need to use the installer or update via the terminal in that case.

]]>https://forums.ubports.com/post/88068https://forums.ubports.com/post/88068Thu, 11 Sep 2025 04:22:59 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Wed, 10 Sep 2025 23:08:51 GMT]]>@arubislander

Thanks arubislander,

I think I will wait the two weeks for 24.04.

Greetings Charly

]]>https://forums.ubports.com/post/88067https://forums.ubports.com/post/88067Wed, 10 Sep 2025 23:08:51 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Mon, 08 Sep 2025 12:59:37 GMT]]>@Charly In that case you might need to clean the Data as well. Be aware that you will need to go through the First Run steps again if you do.

]]>https://forums.ubports.com/post/88031https://forums.ubports.com/post/88031Mon, 08 Sep 2025 12:59:37 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Mon, 08 Sep 2025 12:51:50 GMT]]>screenshot20250908_144659224.png

screenshot20250908_144708035.png

screenshot20250908_144746203.png

]]>https://forums.ubports.com/post/88030https://forums.ubports.com/post/88030Mon, 08 Sep 2025 12:51:50 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Mon, 08 Sep 2025 12:50:26 GMT]]>@arubislander

Hello & thanks arubislander, I deleted the cache as described, but the apps are still attached to the installation. (See the attached screenshots)

Greetings Charly

]]>https://forums.ubports.com/post/88029https://forums.ubports.com/post/88029Mon, 08 Sep 2025 12:50:26 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Mon, 08 Sep 2025 05:47:17 GMT]]>@Charly you can install the Ubuntu Touch Tweak Tool (UTTT) app from the open store and clear the cache of the Settings app with that. This will remove those uninstallable updates.

]]>https://forums.ubports.com/post/88024https://forums.ubports.com/post/88024Mon, 08 Sep 2025 05:47:17 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sun, 07 Sep 2025 19:13:41 GMT]]>@Mario.CH

Thanks Mario!

Greetings Charly

]]>https://forums.ubports.com/post/88018https://forums.ubports.com/post/88018Sun, 07 Sep 2025 19:13:41 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sun, 07 Sep 2025 15:59:11 GMT]]>Hi Charly,

Now I would wait until Noble 24.04-1.0 is released as stable, and then reflash with the UT installer, making sure not to check the data box so that your data is not lost.

It just takes a little patience.

Greetings
Mario

]]>https://forums.ubports.com/post/88011https://forums.ubports.com/post/88011Sun, 07 Sep 2025 15:59:11 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 23:16:09 GMT]]>With the Volla x23 it is possible to remove the akku cell.

Greetings Charly

]]>https://forums.ubports.com/post/88008https://forums.ubports.com/post/88008Sat, 06 Sep 2025 23:16:09 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 23:14:05 GMT]]>@Mario.CH

Hello, alle apps are working fine. Even the tree apps with the update problem.

Greetings Charly

]]>https://forums.ubports.com/post/88007https://forums.ubports.com/post/88007Sat, 06 Sep 2025 23:14:05 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 19:47:52 GMT]]>Hi @Charly,

Sorry for confusing your Volla device with the Fairphone:
I was searching the internet for a way to completely shut down a smartphone, as if you were disconnecting the power supply. Like with the old Qualcomm chipsets, where holding down the power button for about 15 to 20 seconds would cause a short triple vibration, triggering a warm start of the device and clearing the processor and RAM.
Then it occurred to me that with the Fairphone, it is possible to remove the battery. I have no idea why I no more realized that you have a Vollaphone and not a Fairphone.

Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all? 😕 🤒 😉

Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all?

Greetings
Mario

]]>https://forums.ubports.com/post/87998https://forums.ubports.com/post/87998Sat, 06 Sep 2025 19:47:52 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 09:19:41 GMT]]>@Charly It happens, we're all human!

]]>https://forums.ubports.com/post/87979https://forums.ubports.com/post/87979Sat, 06 Sep 2025 09:19:41 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 08:57:25 GMT]]>@Moem

Thanks,

I had read the date 14.08.2025 for the ota-10 release somewhere. I just don't know anywhere. When looking for it, I came across the 2019 threat and overlooked the date, sorry!

Greetings Charly

]]>https://forums.ubports.com/post/87977https://forums.ubports.com/post/87977Sat, 06 Sep 2025 08:57:25 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 07:36:25 GMT]]>@Charly said in Volla X23 Upgrade Problems:

@arubislander

https://forums.ubports.com/post/22072

Is this just the release canidate?

That post is from 2019. That was OTA-10 on Xenial, not Focal.

]]>https://forums.ubports.com/post/87974https://forums.ubports.com/post/87974Sat, 06 Sep 2025 07:36:25 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 07:31:52 GMT]]>@arubislander

https://forums.ubports.com/post/22072

Is this just the release canidate?

Greetings Charly

]]>https://forums.ubports.com/post/87973https://forums.ubports.com/post/87973Sat, 06 Sep 2025 07:31:52 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Sat, 06 Sep 2025 02:57:00 GMT]]>@Mario.CH

Hallo Mario,

hello Mario, I did it as described by you. With the x23 the battery takes out and then tries again. Unfortunately, the apps could not be installed again.

Greetings Charly

]]>https://forums.ubports.com/post/87969https://forums.ubports.com/post/87969Sat, 06 Sep 2025 02:57:00 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Fri, 05 Sep 2025 19:12:31 GMT]]>Hi Charly,

After searching the internet, I would say that the error message (the same for all apps) means that something is still running/working in the processor, so it is not possible to update them.

At the risk of you having already tried the following:
The device should then be switched off and, thanks to Fairphone, the battery removed.
Wait 20 seconds, insert the battery, start the phone, and try the update again.

Greetings
Mario

Translated with DeepL.com (free version)

]]>https://forums.ubports.com/post/87964https://forums.ubports.com/post/87964Fri, 05 Sep 2025 19:12:31 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Fri, 05 Sep 2025 13:37:36 GMT]]>@Charly 20.04 OTA-10 has not yet been released, there's only the RC image still.

]]>https://forums.ubports.com/post/87962https://forums.ubports.com/post/87962Fri, 05 Sep 2025 13:37:36 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Fri, 05 Sep 2025 11:12:07 GMT]]>Does someone have OTA-10 on the Volla-X23?

]]>https://forums.ubports.com/post/87961https://forums.ubports.com/post/87961Fri, 05 Sep 2025 11:12:07 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Thu, 04 Sep 2025 22:07:49 GMT]]>As suggested, I have all the apps reinstalled. This has worked for almost all apps except for three (see screenshot)

screenshot20250905_000243319.png

]]>https://forums.ubports.com/post/87935https://forums.ubports.com/post/87935Thu, 04 Sep 2025 22:07:49 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Thu, 04 Sep 2025 19:01:51 GMT]]>Hi @Charly,

Have you allready tried the following?

  • System settings
    .-About (Info)
    ..-Check for updates
    ...-(Press the gear icon in the top right corner) “Update settings”
    ....- Reinstall all apps

Greetings
Mario

]]>https://forums.ubports.com/post/87932https://forums.ubports.com/post/87932Thu, 04 Sep 2025 19:01:51 GMT<![CDATA[Reply to Volla X23 Upgrade Problems on Thu, 04 Sep 2025 17:34:55 GMT]]>screenshot20250904_193323416.png

]]>https://forums.ubports.com/post/87930https://forums.ubports.com/post/87930Thu, 04 Sep 2025 17:34:55 GMT