<![CDATA[Struggling with Telegram.]]>Hi

So I deleted my Telegram account yesterday, because I couldn't get it to accept my username...

I haven't been able to reinstate it. 😕

I've
rm -rf .cache/com.ubuntu.telegram
and
rm -rf .config/com.ubuntu.telegram
in the Terminal

I've even deleted the Telegram .config folder.

I can get past the White Screen of Oblivion, but it just hangs when I've tapped in my phone number. Then, if I close the app and open it again, I get the WSoO...

I'm slowly going mad with going round in circles... Any help finding the solution would be appreciated.

Ta

3

]]>https://forums.ubports.com/topic/1153/struggling-with-telegramRSS for NodeThu, 14 May 2026 02:02:46 GMTSat, 21 Apr 2018 16:59:45 GMT60<![CDATA[Reply to Struggling with Telegram. on Sun, 23 Sep 2018 19:26:16 GMT]]>There is a beta test build for ppl with problems, please try https://github.com/ubports/telegram-app/releases/tag/v2.5.5

]]>https://forums.ubports.com/post/12718https://forums.ubports.com/post/12718Sun, 23 Sep 2018 19:26:16 GMT<![CDATA[Reply to Struggling with Telegram. on Thu, 06 Sep 2018 09:36:59 GMT]]>Yes it does seem to help to be logged into the web client first. This has helped a number of times.

]]>https://forums.ubports.com/post/12203https://forums.ubports.com/post/12203Thu, 06 Sep 2018 09:36:59 GMT<![CDATA[Reply to Struggling with Telegram. on Thu, 06 Sep 2018 09:08:19 GMT]]>I've had similar issues with Telegram,
What helped to bypass that white screen of death is to login to the web client on telegram website first,
Then uninstall the app & remove .cache/ ./config/
Reboot the phone,
Re install the app,
You will receive the code in your telegram web client.

]]>https://forums.ubports.com/post/12202https://forums.ubports.com/post/12202Thu, 06 Sep 2018 09:08:19 GMT<![CDATA[Reply to Struggling with Telegram. on Fri, 01 Jun 2018 13:19:02 GMT]]>Hi all,

For what it's worth, I've also been struggling with Telegram this morning (on Turbo 15.04 Dev v61) hanging at the phone number prompt, whilst online wirelessly using my university's eduroam network. However, the moment I switched from eduroam to the university's guest network and tried again, the code popped up immediately and I'm using Telegram!

]]>https://forums.ubports.com/post/9258https://forums.ubports.com/post/9258Fri, 01 Jun 2018 13:19:02 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 14:35:08 GMT]]>Yeah I guess, @advocatux

]]>https://forums.ubports.com/post/8526https://forums.ubports.com/post/8526Mon, 30 Apr 2018 14:35:08 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 14:06:48 GMT]]>@3arn0wl some developers are working now on splitting up OpenStore in two parts, one for 15.06, and the other for 16.04.

When the new OpenStore is up and running, we'll be able to know at a glance which apps are (or aren't) working in xenial.

We'll have to wait for a while but that option is better than someone installing and testing all the apps (meaning I doubt someone volunteers for that), and because there are apps without maintainer now, developers making apps just for 16.04, etc

]]>https://forums.ubports.com/post/8524https://forums.ubports.com/post/8524Mon, 30 Apr 2018 14:06:48 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 14:04:49 GMT]]>@advocatux Since I succeeded in re-installing it yesterday, it's been working fine thanks.

]]>https://forums.ubports.com/post/8523https://forums.ubports.com/post/8523Mon, 30 Apr 2018 14:04:49 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 13:47:43 GMT]]>@dtarrant yep, that's perfect for a first attempt 🙂

What's happening with your telegram app exactly?

]]>https://forums.ubports.com/post/8522https://forums.ubports.com/post/8522Mon, 30 Apr 2018 13:47:43 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 12:57:17 GMT]]>@advocatux Here's my first attempt http://paste.ubuntu.com/p/wKpFyzdFNM/ is this what we need?

]]>https://forums.ubports.com/post/8518https://forums.ubports.com/post/8518Mon, 30 Apr 2018 12:57:17 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 11:34:10 GMT]]>🙂 Hi @advocatux

I was wondering if we needed a post - perhaps in "News" - which lists apps that work in 16.04. Devs could then post the news of their updated apps...

]]>https://forums.ubports.com/post/8516https://forums.ubports.com/post/8516Mon, 30 Apr 2018 11:34:10 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:51:04 GMT]]>@dtarrant you're welcome. Keep in mind logviewer works fine in 15.04 but not in 16.04 for now.

]]>https://forums.ubports.com/post/8513https://forums.ubports.com/post/8513Mon, 30 Apr 2018 09:51:04 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:49:04 GMT]]>@advocatux Thanks, I'll study that page.

]]>https://forums.ubports.com/post/8512https://forums.ubports.com/post/8512Mon, 30 Apr 2018 09:49:04 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:48:38 GMT]]>@dtarrant logviewer review & tutorial: https://ubports.com/blog/ubports-blog-1/post/logviewer-102

]]>https://forums.ubports.com/post/8511https://forums.ubports.com/post/8511Mon, 30 Apr 2018 09:48:38 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:45:24 GMT]]>@lakota I've installed logviewer, but not sure how to use it. Can't see telegram in list of logs. Please advise. Thanks.

]]>https://forums.ubports.com/post/8509https://forums.ubports.com/post/8509Mon, 30 Apr 2018 09:45:24 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:41:03 GMT]]>@lakota Yes, still working fine.

]]>https://forums.ubports.com/post/8508https://forums.ubports.com/post/8508Mon, 30 Apr 2018 09:41:03 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 09:03:10 GMT]]>Yesterday, after the Telegram outage was fixed, I lost connection to Telegram servers with both 15.04 and 16.04 devices, using different networks, at the same time, but I could use Telegram in my desktop (Debian) maybe because I was log in already.

The only suspicious message I could find was this (and I don't know if it's really related): Type error: Cannot read property 'registered' of null

When trying to open the Telegram app, I was welcomed just by a blank screen.

I deleted /home/phablet/.config/com.ubuntu.telegram/[phone_number]/auth and automagically I've received a new code (in my Telegram desktop client). I entered that code in the phone, and Telegram is alive and kicking again.

Why that problem happened in the first place, I don't know, but I think something went very wrong with yesterday's Telegram outage.

]]>https://forums.ubports.com/post/8506https://forums.ubports.com/post/8506Mon, 30 Apr 2018 09:03:10 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 08:30:52 GMT]]>@dtarrant OK great. Have you tried the ubports app again

]]>https://forums.ubports.com/post/8505https://forums.ubports.com/post/8505Mon, 30 Apr 2018 08:30:52 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 07:44:18 GMT]]>@lakota Over the recent few days when Ubports telegram stopped working, I noticed that telegram.org was down. When it came back the FAQ page reported there had been a major outage due to loss of power in Amsterdam. I assume that this was responsible for my problems.

]]>https://forums.ubports.com/post/8504https://forums.ubports.com/post/8504Mon, 30 Apr 2018 07:44:18 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 07:16:28 GMT]]>@dtarrant OK thanks for that. So it might be an issue with the ubports telegram app, though what I'm not sure. @Flohack mentions it not conrcting to all the data centers above. If you have time could you follow his advice and post the logs from logviewer when the app hangs. It might help solve this.

]]>https://forums.ubports.com/post/8503https://forums.ubports.com/post/8503Mon, 30 Apr 2018 07:16:28 GMT<![CDATA[Reply to Struggling with Telegram. on Mon, 30 Apr 2018 06:57:58 GMT]]>@lakota Hi @lakota, I've just installed Telegram Web App by Jorge Ulbricht and it seems to be working fine. I'm running stable on my M10.

]]>https://forums.ubports.com/post/8502https://forums.ubports.com/post/8502Mon, 30 Apr 2018 06:57:58 GMT<![CDATA[Reply to Struggling with Telegram. on Sun, 29 Apr 2018 14:01:02 GMT]]>@dtarranttestThanks for that. Can you see if you can set up one of the other web apps on ubports as a test, when you gave time no rush. : )
Also are you on stable, RC or dev.

]]>https://forums.ubports.com/post/8496https://forums.ubports.com/post/8496Sun, 29 Apr 2018 14:01:02 GMT<![CDATA[Reply to Struggling with Telegram. on Sun, 29 Apr 2018 13:39:17 GMT]]>@lakota Hi @lakota, on my M10 tablet I'm running the telegram app by the Ubports Telegram Team. Telegram is still running OK on my android phone.

]]>https://forums.ubports.com/post/8495https://forums.ubports.com/post/8495Sun, 29 Apr 2018 13:39:17 GMT<![CDATA[Reply to Struggling with Telegram. on Sun, 29 Apr 2018 11:26:54 GMT]]>@dtarrant Hi, Which app are you using? This might help narrow it down. I just tried all 3 in the openstore and they all still work so far. Can you see if telegram is still running for you on another device. Just noticed in the of topic group domeone having issues with lubuntu as well.

]]>https://forums.ubports.com/post/8487https://forums.ubports.com/post/8487Sun, 29 Apr 2018 11:26:54 GMT<![CDATA[Reply to Struggling with Telegram. on Sun, 29 Apr 2018 11:22:48 GMT]]>@dtarrant Well I'm amazed! During the time I was typing my previous post, I left telegram hanging. When I got back to telegram, it requested a code which was sent to my android phone. I entered the code and telegram sprang to life on my tablet! Telegram is now working fine again on my tablet.

]]>https://forums.ubports.com/post/8485https://forums.ubports.com/post/8485Sun, 29 Apr 2018 11:22:48 GMT