<![CDATA[Cannot install ubuntu touch on BQ M10 ubuntu edition]]>I'm having no success attempting to install ubuntu touch onto a new BQ M10 ubuntu edition.
My PC is running ubuntu 18.04 LTS.
Latest attempt was made using the download for snap from the ubp website.
I've tried about eight or so times and the installer does not recognise the device (which is unlocked and in developer mode) so I have tried selecting manually, checking the wipe option, which then results in the prompt to put the device in bootloader mode by holding buttons.
On one occasion the M10 entered bootloader mode and the flashing started but got no further than waiting for the device to enter recovery mode.
Since then the M10 will not again bring up the bootloader screen by holding down the power and vol buttons.
I think the only way forward is to try and get the ubp installer to recognise the device when it is connected to the pc?
Is there anything I can try to make this happen?

]]>https://forums.ubports.com/topic/1487/cannot-install-ubuntu-touch-on-bq-m10-ubuntu-editionRSS for NodeTue, 12 May 2026 10:02:18 GMTTue, 24 Jul 2018 10:43:11 GMT60<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:40:29 GMT]]>@ziggutas you can follow the ongoing effort to compile Dekko2 for xenial here https://forums.ubports.com/topic/1477/dekko2-developer-community-thread/25 and here https://gitlab.com/dekkoproject/dekko/issues/

P.S. I'm using webmail until Dekko2 is ready 😉

]]>https://forums.ubports.com/post/11398https://forums.ubports.com/post/11398Mon, 13 Aug 2018 10:40:29 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:34:52 GMT]]>@arubislander said in Cannot install ubuntu touch on BQ M10 ubuntu edition:

As encouragement, I am running 16.04 on my BQ Tablet. I have encountered no real issues (except maybe the lack of a native e-mail client and document viewer).

Good news, but an email client is a 'must have' for me. I tried 16.04 on my BQ E4.5 but moved swiftly back to 15.04 when I couldn't get Dekko 2 to keep an eye on three email accounts.

I too will be exercising some patience!! 😉

]]>https://forums.ubports.com/post/11397https://forums.ubports.com/post/11397Mon, 13 Aug 2018 10:34:52 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:26:37 GMT]]>@advocatux I will just have to exercise some additional patience 🙂

]]>https://forums.ubports.com/post/11396https://forums.ubports.com/post/11396Mon, 13 Aug 2018 10:26:37 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:25:35 GMT]]>@arubislander not yet, I think. That issue has been closed only some hours ago.

]]>https://forums.ubports.com/post/11394https://forums.ubports.com/post/11394Mon, 13 Aug 2018 10:25:35 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:25:20 GMT]]>@advocatux said in Cannot install ubuntu touch on BQ M10 ubuntu edition:

@arubislander good news for you, docviewer is working again in xenial \o/

I had heard this was the case. But it has not yet been uploaded to the OpenStore, correct?

EDIT: Thanks for including the link to the issue, @advocatux

]]>https://forums.ubports.com/post/11393https://forums.ubports.com/post/11393Mon, 13 Aug 2018 10:25:20 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:23:47 GMT]]>@arubislander good news for you, docviewer is working again in xenial \o/

Edit: https://github.com/ubports/ubuntu-touch/issues/790

]]>https://forums.ubports.com/post/11392https://forums.ubports.com/post/11392Mon, 13 Aug 2018 10:23:47 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Mon, 13 Aug 2018 10:10:34 GMT]]>As encouragement, I am running 16.04 on my BQ Tablet. I have encountered no real issues (except maybe the lack of a native e-mail client and document viewer).

]]>https://forums.ubports.com/post/11389https://forums.ubports.com/post/11389Mon, 13 Aug 2018 10:10:34 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sun, 12 Aug 2018 13:11:05 GMT]]>@ziggutas Big YeeAAaaa well done for hanging in there. Enjoy your Ubports Ubuntu Touch. Now after a rest from all that fun you only need to move onto 16.04 😀🙃

]]>https://forums.ubports.com/post/11360https://forums.ubports.com/post/11360Sun, 12 Aug 2018 13:11:05 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sun, 12 Aug 2018 12:38:13 GMT]]>@lakotaubp Success! My M10 Ubuntu Edition is now on UBPorts ubuntu 15.04 (r3) and I'm very happy about that! Great big thanks to everybody who has helped to make this happen.

There were two key pieces of information posted yesterday that made things work today:

@requist said in Cannot install ubuntu touch on BQ M10 ubuntu edition:

Not sure if it helps but I just installed ubuntu touch on this device from Android. Because I ran into some issues on 18.04 with apparmor I installed it from a live usb of 16.04.
First I used https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices to get into the old ubuntu touch.

@lakotaubp said in Cannot install ubuntu touch on BQ M10 ubuntu edition:

@ziggutas think this is the link you had
https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5
@advocatux found it for someone in the telegram supergroup the other day.

The first link to the ubports docs prompted me to down load the flash tool and ubuntu touch ROM (frieza) from that page, and it also encouraged me to try doing everything from my ubuntu 16.04 laptop and not bother with the pc (ubuntu 18.04)
The second link to the archived mibqyyo support article was vital in guiding me through the steps to run the flash tool in terminal, set it up correctly and carry out the procedure.

It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable.

Because I was trying different things fairly randomly one can't say exactly what made the difference but the last attempt was made using the same cable in a different port . Before connecting the tablet was switched off, security passcode disabled, developer mode switched off. And it worked. Tablet now had an old ubuntu touch.

Next came the ubports installer. Opened installer on same laptop. Before connecting tablet I set the passcode, turned developer mode on, restarted the device and connected to the installer. Deep joy!! It was recognised instantly, pop-up window on tablet asked to allow usb debugging and the installer did it's lovely stuff.

So, excuse the long waffle, but thanks again Lakotaubp, Marathon2422, requist and all who helped with this.

]]>https://forums.ubports.com/post/11359https://forums.ubports.com/post/11359Sun, 12 Aug 2018 12:38:13 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 20:57:33 GMT]]>@ziggutas
you will see a Brom error at the end of the video, i did not have a device connected

https://drive.google.com/drive/folders/1u4zVdyr7nbPOK2RJMfRK0PzIVVPwrxp-?usp=sharing

heres the link.
there is a lot of flash tool discussion further back in support
there are some youtube vids .
i will look for some links later
i am on est time

]]>https://forums.ubports.com/post/11347https://forums.ubports.com/post/11347Sat, 11 Aug 2018 20:57:33 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 20:01:54 GMT]]>@advocatux Thanks for that you are now back on free PR fees ☺

]]>https://forums.ubports.com/post/11346https://forums.ubports.com/post/11346Sat, 11 Aug 2018 20:01:54 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 18:55:01 GMT]]>@lakotaubp Yes, it looks familiar. Good job! Amazed how you managed to find that you guys. Will have another crack at this tomorrow, hopefully.

]]>https://forums.ubports.com/post/11345https://forums.ubports.com/post/11345Sat, 11 Aug 2018 18:55:01 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 18:46:00 GMT]]>@lakotaubp I've filed an issue report right now about that broken link https://github.com/ubports/docs.ubports.com/issues/133

]]>https://forums.ubports.com/post/11344https://forums.ubports.com/post/11344Sat, 11 Aug 2018 18:46:00 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 17:57:49 GMT]]>@ziggutas think this is the link you had
https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5
@advocatux found it for someone in the telegram supergroup the other day.

]]>https://forums.ubports.com/post/11342https://forums.ubports.com/post/11342Sat, 11 Aug 2018 17:57:49 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 17:01:09 GMT]]>@marathon2422 By the way, I have used flash tool before to flash old bq ubuntu phone to android, and back again to old ubuntu. I was following step by step instructions on bq website which is no longer available.

But now, I can't remember how to run the tool on ubuntu. I'm sure it must be fairly simple commands from terminal? Do you know?

]]>https://forums.ubports.com/post/11341https://forums.ubports.com/post/11341Sat, 11 Aug 2018 17:01:09 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 16:57:41 GMT]]>@marathon2422 Thanks for helping, but I do not have access to a windows machine at the moment, and I don't know what I'm doing wrong but I can't see a link to BQ tools anywhere...or a google drive folder!

]]>https://forums.ubports.com/post/11340https://forums.ubports.com/post/11340Sat, 11 Aug 2018 16:57:41 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Fri, 10 Aug 2018 21:02:07 GMT]]>@ziggutas
i made a little video it should be in that google drive folder now

]]>https://forums.ubports.com/post/11333https://forums.ubports.com/post/11333Fri, 10 Aug 2018 21:02:07 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Fri, 10 Aug 2018 20:49:55 GMT]]>@ziggutas
the link has the BQ tools in it. for windows
i made a mistake and put some pro5 stuff in there.had to take that out.
once you get the idea with the flash tool .this link has pictures of it being used
it helps to see it.
https://boycracked.com/2015/06/07/how-to-flashing-mediatek-rom-firmware-using-sp-flashtool/

]]>https://forums.ubports.com/post/11332https://forums.ubports.com/post/11332Fri, 10 Aug 2018 20:49:55 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Fri, 10 Aug 2018 20:42:17 GMT]]>Not sure if it helps but I just installed ubuntu touch on this device from Android. Because I ran into some issues on 18.04 with apparmor I installed it from a live usb of 16.04.
First I used https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices to get into the old ubuntu touch.
Then on 16.04 Live, I ran into some dependency problems which could be solved by enabling the universe/multiverse and restricted channels via software and updates. Manually install adb and fastboot using:
sudo apt install android-tools-adb android-tools-fastboot
Or let aptitude solve all dependencies for you (after installing aptitude via sudo apt-get install aptitude)
Now my tablet was not recognized despite the developers mode on, I had to select manually twice before I could enter install mode. First attempt went wrong but I believe this was a password issue, second attempt went like expected.

Since this install was from live it limits the amount of variables which could spool the fun, so maybe it helps you also, or points more precisely to what goes wrong.

]]>https://forums.ubports.com/post/11331https://forums.ubports.com/post/11331Fri, 10 Aug 2018 20:42:17 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Fri, 10 Aug 2018 19:47:18 GMT]]>@marathon2422 Sounds good. Look forward to that with great interest!

]]>https://forums.ubports.com/post/11330https://forums.ubports.com/post/11330Fri, 10 Aug 2018 19:47:18 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Fri, 10 Aug 2018 19:45:03 GMT]]>@lakotaubp adb and fastboot already present on pc and laptop, phablet-tools would not install on pc (ubuntu 18.04) and I already can't remember why ( age has something to do with it 😉 . Phablet tools installed on laptop ok (ubuntu 16.04) so gave the installer another few goes; nothing doing ,not detected.

adb devices command in terminal returns nothing....all the time, I keep checking.

I have been researching how to troubleshoot adb but it all starts to get too complex for me. But I'm not giving up!

]]>https://forums.ubports.com/post/11329https://forums.ubports.com/post/11329Fri, 10 Aug 2018 19:45:03 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Sat, 11 Aug 2018 03:08:01 GMT]]>i made a rough video of how to use BQ tools (on win 10 unfortunately) to flash only the twrp recovery (renamed to recovery). you then need to reflash UT recovery to get ota updates,
Stefano helped me with this a while back .
the flashtool doesnt care about fastboot ,be careful do not use the format option.
you will see a Brom error at the end of the video, i did not have a device connected.
https://drive.google.com/drive/folders/1u4zVdyr7nbPOK2RJMfRK0PzIVVPwrxp-?usp=sharing

with the flash tool ,only have the recovery check marked (ticked), use the download setting.
you should have the sound on ,do all the flashtool settings then press the download (next to the stop button ,then plug in and listen to it, with your device turned off. the flashtool is triggered when you plug or unplug, and turn it on or off

]]>https://forums.ubports.com/post/11328https://forums.ubports.com/post/11328Sat, 11 Aug 2018 03:08:01 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Thu, 09 Aug 2018 08:40:58 GMT]]>@ziggutas .deb installer should be on the normal installer page. Yes had heard a lot if Ubuntu bq related stuff had disappeared. Yes try the telegram groups theres been a lot of chat on there about m10s recently.

]]>https://forums.ubports.com/post/11299https://forums.ubports.com/post/11299Thu, 09 Aug 2018 08:40:58 GMT<![CDATA[Reply to Cannot install ubuntu touch on BQ M10 ubuntu edition on Thu, 09 Aug 2018 06:36:52 GMT]]>@lakotaubp Not sorted yet, no. I have been in touch with BQ who try to be helpful, but not as far as ubuntu is concerned.
They suggest that recovery partition may be broken. They will not supply any firmware or info, all links to potentially useful stuff on their websites and forum come to dead ends where page is blocked or deleted. Feels like they have developed an ubuntu allergy! My opinion is that they should not be selling this tablet without pointing out that it has no terminal or file manager installed etc. I got no response to that.

Anyway, thanks for the latest suggestion; will look at it tonight.
I will have to research .deb installer and look for step by step instructions, so will go first to Telegram group.

]]>https://forums.ubports.com/post/11293https://forums.ubports.com/post/11293Thu, 09 Aug 2018 06:36:52 GMT