<![CDATA[Can't update Aquaris M10 FHD Frieza]]>Hi,

I've been trying for a few days to flash my M10 FHD Frieza. It was originally the ubuntu version.
It worked until I tried to update it... 😉

I used ubports-installer, everything seemed to go fine... but it got stuck at "Installing ubuntu update." for hours and then... nothing. Now I can't reboot it (I can access fastboot and all tho).

Tried a few time, same result. I've read older topics about this same tablet but couldn't sort out what I should do...

Some photos of the logs (no idea if they are of any help...) : https://imgur.com/a/NrEsBVd

Anyone has any idea how I could sort this out ?

Thanks

]]>https://forums.ubports.com/topic/4059/can-t-update-aquaris-m10-fhd-friezaRSS for NodeSat, 06 Jun 2026 11:10:02 GMTThu, 09 Apr 2020 15:08:22 GMT60<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Tue, 21 Apr 2020 01:16:34 GMT]]>nterr 2nd attempt is in your chat

]]>https://forums.ubports.com/post/31790https://forums.ubports.com/post/31790Tue, 21 Apr 2020 01:16:34 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Sun, 19 Apr 2020 18:09:02 GMT]]>i have put a link in nterr`s chat , so maybe he can use that and then install ubports over it with an earlier version of the installer , ( it takes 2 or 3 reboots to get the recovery to show correctly, or not as his device was ubuntu to start).
sorry about the delay ,

]]>https://forums.ubports.com/post/31665https://forums.ubports.com/post/31665Sun, 19 Apr 2020 18:09:02 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 20:49:43 GMT]]>One other suggestion from the welcome and install group is to try and older version of the installer to rule out a regression.

]]>https://forums.ubports.com/post/31490https://forums.ubports.com/post/31490Fri, 17 Apr 2020 20:49:43 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 20:11:43 GMT]]>@nterr
I may have one last hypothesis.

The flashing seems to be OK now. Looks like you're stuck during the installation.
It made me think maybe the image you're flashing is corrupted. Have you checked the md5 sum after download or is it done by the installer ?

If you're using the snap version recommended by @Lakotaubp you might be able to share the complete traces see if we can find something we didn't think about...
:crossed_fingers:

]]>https://forums.ubports.com/post/31486https://forums.ubports.com/post/31486Fri, 17 Apr 2020 20:11:43 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 19:22:46 GMT]]>Tried stable, rc, devel... yep, and same result.

Just flashed Android rom, went perfectly fine, just like with OTA-15.
Isn't there any way to install UBports with sp_flashtool ?

For now I'll just keep it with Android. It's a bit sad, I mean, I bought the UT version for a reason when BQ started selling them... I didn't even really needed a tablet tbh. 😉

I guess I should just buy a PinePhone!

Thanks hankschwie, Lakotaubp and everyone for all the replies and the time. If anyone comes up with a brilliant idea, I'm still interested though...

]]>https://forums.ubports.com/post/31484https://forums.ubports.com/post/31484Fri, 17 Apr 2020 19:22:46 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 14:47:28 GMT]]>Can't see what difference it makes but if you are installing dev have you tried stable, and if stable have you tried Dev.

]]>https://forums.ubports.com/post/31461https://forums.ubports.com/post/31461Fri, 17 Apr 2020 14:47:28 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 14:43:06 GMT]]>@nterr
Hi!

Yes, it should be the same thing. I think @Marathon2422 just wanted to point out that you could flash any recovery with flash tool as well (well as long as it is working with your device ...). Perhaps the version you used has errors; who knows...

Hope he comes online again, and tells you where he could upload his twrp-backup...

Did you try to flash an almost up-to-date android version onto the tablet? https://storage.googleapis.com/otas/2016/Tablets/M10 FHD/2.6.2/2.6.2_20180126-1035_bq_aquaris_m10_FHD_-FW.zip is the most recent, Android 6...

]]>https://forums.ubports.com/post/31460https://forums.ubports.com/post/31460Fri, 17 Apr 2020 14:43:06 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 14:28:20 GMT]]>@hankschwie
I may be lost here,
but wouldn't it be just the same as doing "fastboot flash recovery XXXXX.img" ?
and why would I want to do that, besides flashing twrp to wipe the tablet clean (which I did already) ?
Or maybe @Marathon2422 had something else in mind and I just didn't understand it.

]]>https://forums.ubports.com/post/31459https://forums.ubports.com/post/31459Fri, 17 Apr 2020 14:28:20 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 10:57:19 GMT]]>@nterr
You can flash other recovery images with the flash tool, too. It only takes a few seconds to do so.

]]>https://forums.ubports.com/post/31444https://forums.ubports.com/post/31444Fri, 17 Apr 2020 10:57:19 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Thu, 16 Apr 2020 11:10:13 GMT]]>@hankschwie said in Can't update Aquaris M10 FHD Frieza:

Could be worth a try.

Ok I think I got it too. Ya I could try that.

Btw, it's a FHD yes 😉

]]>https://forums.ubports.com/post/31375https://forums.ubports.com/post/31375Thu, 16 Apr 2020 11:10:13 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Thu, 16 Apr 2020 11:05:39 GMT]]>@Marathon2422 said in Can't update Aquaris M10 FHD Frieza:

use flashtool to flash, another copy of recovery

What do you mean by that ?

]]>https://forums.ubports.com/post/31373https://forums.ubports.com/post/31373Thu, 16 Apr 2020 11:05:39 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Fri, 17 Apr 2020 10:55:09 GMT]]>Hi!

Ah, OK, I hope now I understand what you mean:
You think @nterr should use the backup you have made with twrp for an old UT installation to flash/restore his tablet via flash-tool, right?

btw: its a FHD M10 (frieza), for sure; adb shell doesn't work with the recovery of the HD M10 (cooler), as I noticed when trying to do that with my HD M10 😉

Could be worth a try.

]]>https://forums.ubports.com/post/31366https://forums.ubports.com/post/31366Fri, 17 Apr 2020 10:55:09 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 21:43:43 GMT]]>i have a twrp (restore ) copy for a m10 fhd ,if you want to try it , i will need time to upload it some where.

]]>https://forums.ubports.com/post/31353https://forums.ubports.com/post/31353Wed, 15 Apr 2020 21:43:43 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 21:33:22 GMT]]>@hankschwie
you can flash any recovery ie ;- twrp with flashtool , go in and wipe it (clean up ) and reflash with flashtool, ( not using format all ) , and try again, it sounds like the recovery geting stuck.
or, use flashtool to flash, another copy of recovery , it takes about 12 seconds ,.
i was hoping i had kept a twrp backup of ubports, sorry , i only have android and ubuntu touch regular firmware.
my only other thought was :- the device you have is a m10 fhd and not an m10fh. sorry got to ask ?

]]>https://forums.ubports.com/post/31352https://forums.ubports.com/post/31352Wed, 15 Apr 2020 21:33:22 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 21:18:46 GMT]]>Hi!
Thanks, but trwp isn't the problem...We are looking for instructions to install UT for frieza manually, without the installer...

]]>https://forums.ubports.com/post/31350https://forums.ubports.com/post/31350Wed, 15 Apr 2020 21:18:46 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 21:08:10 GMT]]>I wiill check my spare drive ,see what i have,( looking for a twrp copy of m10 fhd )

]]>https://forums.ubports.com/post/31348https://forums.ubports.com/post/31348Wed, 15 Apr 2020 21:08:10 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 20:24:41 GMT]]>Found this; https://forums.ubports.com/user/themoose007 , run installer as root... https://forums.ubports.com/post/11636

]]>https://forums.ubports.com/post/31347https://forums.ubports.com/post/31347Wed, 15 Apr 2020 20:24:41 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 20:08:02 GMT]]>Last thing I can think of: Try to flash a recent Android version onto the tablet, and then try again...

I hope we can relocate the instructions - but I can't find it on https://web.archive.org/web, I always end up on the new device page without the instructions...

]]>https://forums.ubports.com/post/31346https://forums.ubports.com/post/31346Wed, 15 Apr 2020 20:08:02 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 19:35:05 GMT]]>Wiped everything successfully through TWRP. Tried again. No better luck... Stuck again... 😞
I guess these manual installation instructions would indeed be the best way to understand where the installation goes wrong...
(thanks for asking in this other thread btw)

]]>https://forums.ubports.com/post/31344https://forums.ubports.com/post/31344Wed, 15 Apr 2020 19:35:05 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 19:12:51 GMT]]>Ok thanks, I'll try that !

]]>https://forums.ubports.com/post/31338https://forums.ubports.com/post/31338Wed, 15 Apr 2020 19:12:51 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 19:18:27 GMT]]>TWRP is an alternative recovery, which offers quite a few things you can perform from "outside" the main system. It is flashed to the recovery partition of the device using fastboot - it replaces the recovery provided by UT or the original OS. It can be used to root android devices, create backups etc, or flash the whole system with custom-ROMs. In this case it could be useful to clear the cache partition completely.

You would have to download the image from the linked twrp-site, and flash the recovery as described on the the webside. Afterwards you would have to reboot in this recovery (adb reboot recovery), and then use the tools to wipe the cache, or perhaps even erase the whole system to retry with the UBports Installer.

]]>https://forums.ubports.com/post/31337https://forums.ubports.com/post/31337Wed, 15 Apr 2020 19:18:27 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 18:54:24 GMT]]>adb shell "df -h"

  • daemon not running. starting it now on port 5037 *
  • daemon started successfully *
    Filesystem Size Used Available Use% Mounted on
    tmpfs 981.1M 36.0K 981.0M 0% /dev
    tmpfs 981.1M 12.0K 981.0M 0% /tmp
    /dev/block/platform/mtk-msdc.0/by-name/userdata
    9.3G 319.4M 9.0G 3% /data
    /dev/block/platform/mtk-msdc.0/by-name/system
    3.8G 480.2M 3.3G 12% /cache

Well I tried already before posting what's said in this other post. But I can try all over again just in case I did smthing wrong along the way...
Tried too to install it a few different ways, using the wipe option or not, rc and stable...

What's TWRP and how should I use it ?

]]>https://forums.ubports.com/post/31334https://forums.ubports.com/post/31334Wed, 15 Apr 2020 18:54:24 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 15:52:38 GMT]]>@nterr This is a bit odd. Did you choose the wipe option when installing (if you have backed up your stuff first). Try rebooting to recovery use the options to clear the cache and try again.

]]>https://forums.ubports.com/post/31329https://forums.ubports.com/post/31329Wed, 15 Apr 2020 15:52:38 GMT<![CDATA[Reply to Can't update Aquaris M10 FHD Frieza on Wed, 15 Apr 2020 15:49:17 GMT]]>I thought that by doing a manual installation we probably are able to locate the "trouble spot", and get an idea what goes wrong here....

Hm. Sometimes it helps to use a TWRP recovery to clean the cache thoroughly. Perhaps it is worth a try, https://eu.dl.twrp.me/freezerfhd/

Or have a look at this post: https://forums.ubports.com/post/1617 The trouble is: not enough space left in the cache...

Could you try an adb shell df -h command in recovery mode? That should show us the space left on the device, and the cache partition

]]>https://forums.ubports.com/post/31327https://forums.ubports.com/post/31327Wed, 15 Apr 2020 15:49:17 GMT