<![CDATA[not seeing updates?]]>HI all-

I have a Nexus 5 currently running Ubuntu Touch OTA-17. I saw the news about OTA-21 and thought i would see if the new version was available yet.

But i now also notice that there were other releases, OTA-18, -19, -20. I've never seen these in the updates dialog. So i'm wondering if i have something misconfigured or something. Software updates have gone well, but i've never seen it inform me of a new OTA.

I realize that OTA releases are not released to everyone at once, but shouldn't i be seeing earlier OTA releases? Where is OTA-19, -20, etc?

Thanks!

-Fizz

]]>https://forums.ubports.com/topic/7223/not-seeing-updatesRSS for NodeMon, 16 Mar 2026 08:35:56 GMTSat, 08 Jan 2022 02:05:26 GMT60<![CDATA[Reply to not seeing updates? on Mon, 10 Jan 2022 02:02:56 GMT]]>@fizz said in not seeing updates?:

And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.

It's a known issue/behavior.
I did this on my device too when switching channel (from OTA-19 testing RC to stable channel, while it was not already there for my device, like if stable was an "empty" channel), even if i have no problem getting update (when it comes to me, and for OTA-21 i was today).

]]>https://forums.ubports.com/post/59883https://forums.ubports.com/post/59883Mon, 10 Jan 2022 02:02:56 GMT<![CDATA[Reply to not seeing updates? on Sun, 09 Jan 2022 16:23:07 GMT]]>@fizz said in not seeing updates?:

Well, after several attempts, that "version 9" would always give an error after download. And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.

I had a similar experience changing from RC to Stable a while ago. It seems the downgrade process is faulty.

]]>https://forums.ubports.com/post/59851https://forums.ubports.com/post/59851Sun, 09 Jan 2022 16:23:07 GMT<![CDATA[Reply to not seeing updates? on Sun, 09 Jan 2022 15:18:35 GMT]]>Well, after several attempts, that "version 9" would always give an error after download. And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.
So i went the roundabout way and did a full reinstall using the Ubports installer. So now About specifically says that i'm on OTA-21.
Hopefully i'll see all the new updates now.

]]>https://forums.ubports.com/post/59850https://forums.ubports.com/post/59850Sun, 09 Jan 2022 15:18:35 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 23:53:52 GMT]]>The update was finally done for me from the "about" page.
I love the new storage version
Thanks for the work
Pulsar33

]]>https://forums.ubports.com/post/59822https://forums.ubports.com/post/59822Sat, 08 Jan 2022 23:53:52 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 21:54:42 GMT]]>@lakotaubp Well, i've now switched back to the Stable channel and tried to download v9. It timed out several times, but i ultimately got it to complete. However, shortly after download it gives a signature error. So i'm not sure what's going on with that. Is it related to checksum or similar?
If the one from RC (2021-W52) is the same as WTA-21, i might just stick with it. But it'd be nice to figure out what's going on with this.

Unfortunately, this new version hasn't fixed my issues with MMS. I was really hoping for a fix for that.

]]>https://forums.ubports.com/post/59815https://forums.ubports.com/post/59815Sat, 08 Jan 2022 21:54:42 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 20:00:17 GMT]]>@fizz Thats the one iirc

]]>https://forums.ubports.com/post/59808https://forums.ubports.com/post/59808Sat, 08 Jan 2022 20:00:17 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 19:54:04 GMT]]>@lakotaubp
I did the update through the RC channel. System Settings / About now says my OS is Ubuntu 16.04 (2021-W52).

Now that it's downloaded, when i look under Updates, i have "Ubuntu touch version 9" available on the stable channel.

But still not seeing anything that explicitely says OTA-21.

Do i have it, or is that version 9 the same thing?

Thanks!

-Fizz

]]>https://forums.ubports.com/post/59806https://forums.ubports.com/post/59806Sat, 08 Jan 2022 19:54:04 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 16:19:19 GMT]]>@fizz If you do system image dots that will be OTA-21 the full details are in the blog https://ubports.com/blog/ubports-news-1/post/ubuntu-touch-ota-21-release-3798 Rc will give you OTA -21 as well for now. Next week it will update again and be in front.

]]>https://forums.ubports.com/post/59787https://forums.ubports.com/post/59787Sat, 08 Jan 2022 16:19:19 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 16:02:17 GMT]]>@lakotaubp
Is that the same version as OTA-21? Or will i go to that RC version first, and then update to OTA-21 afterwards?
Or would it be better to try the manual update method instead (using system-image-cli described above)?
Just looking for the method least likely to seriously mess things up. 🙂

]]>https://forums.ubports.com/post/59781https://forums.ubports.com/post/59781Sat, 08 Jan 2022 16:02:17 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 15:51:18 GMT]]>I'm wondering.
In the "about" page, I have 3 recent updates listed and if I ask the question, I am told that the software is up to date. But if I launch OpenStore, it tells me I have 4 applications to update ?!?

So I just did these updates from the OpenStore but the "about" page still tells me the same thing (the 3 apps that were updated some days ago, and no UT update available)

I just restarted the phone and it doesn't change anything. How is this possible ?

BR
Pulsar33

]]>https://forums.ubports.com/post/59780https://forums.ubports.com/post/59780Sat, 08 Jan 2022 15:51:18 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 15:48:24 GMT]]>@fizz Try installing that. If that works and is ok you should be able to switch back to Stable but RC is normally OK

]]>https://forums.ubports.com/post/59779https://forums.ubports.com/post/59779Sat, 08 Jan 2022 15:48:24 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 15:43:36 GMT]]>@lakotaubp
When i switch to RC, it tells me the update available is "Ubuntu Touch Version 130", which is 428.6 MB in size.

]]>https://forums.ubports.com/post/59776https://forums.ubports.com/post/59776Sat, 08 Jan 2022 15:43:36 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 15:33:42 GMT]]>@fizz Just got out my Bq hd5 and mine also has an update of April last year9it's been living in a drawer) but found updates straight away. I think you are having a download problem. Have you tried rerunning through the installer?

]]>https://forums.ubports.com/post/59774https://forums.ubports.com/post/59774Sat, 08 Jan 2022 15:33:42 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 15:13:24 GMT]]>@fizz No that's seems fine. Just trying to work out why your not getting updates. What happens if you switch update channels to RC?

]]>https://forums.ubports.com/post/59773https://forums.ubports.com/post/59773Sat, 08 Jan 2022 15:13:24 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 14:10:23 GMT]]>@lakotaubp
Under System Setting, About, it says the OS is: "Ubuntu 16.04 (OTA-17)".

And under OS Build Details it says the Build Description is "Ubuntu 16.04 LTS - armhf (20210504)".

The UBposrts image part is: "20210504-20388".

I can provide more if needed.

]]>https://forums.ubports.com/post/59772https://forums.ubports.com/post/59772Sat, 08 Jan 2022 14:10:23 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 14:03:54 GMT]]>@fizz Are you 100% sure it's ota-17 and not stable update 17?

]]>https://forums.ubports.com/post/59770https://forums.ubports.com/post/59770Sat, 08 Jan 2022 14:03:54 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 13:31:24 GMT]]>@lakotaubp
Under System Settings, Updates, i see the system "checking for updates", and after a couple seconds, it tells me that Software is up to date. I completely updated all apps a few days ago (it still says my most recent update was Terminal, on January 5). Going through About, Check for Updates leads me to the same Updates page and it again tells me i am up to date.
I do have a wifi or data connection. Everything else about the mobile is working fine.

@cliffcoggin
I have been looking for a reason, but haven't found one yet. I'm not on cellular data or flight mode. Everything else about the mobile works fine. So i agree i might be missing something, but doesn't seem to be with the connection to the world.

Under Update Settings, i am on the Stable channel. I have auto download set to Never, but my understanding of this setting is that it will prompt me to download- it would still tell me an update is available. Indeed, i've updated several other apps.

I'm not in a rush to update, but since i've not seen the other updates, i'm worried i'll never see this update. If i have to do it via the command, i will, but it still feels like something is awry somewhere.

-Fizz

]]>https://forums.ubports.com/post/59768https://forums.ubports.com/post/59768Sat, 08 Jan 2022 13:31:24 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 12:53:20 GMT]]>@fizz To have missed three consecutive updates suggests you have a setting wrong. Perhaps Cellular Data or Flight Mode. I have just updated my Nexus 5 to OTA-21 so I know the process works.

]]>https://forums.ubports.com/post/59766https://forums.ubports.com/post/59766Sat, 08 Jan 2022 12:53:20 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 09:16:57 GMT]]>@aarontheissueguy : thank you for confirmation
So, I will wait for my turn
BR
Pulsar33

]]>https://forums.ubports.com/post/59762https://forums.ubports.com/post/59762Sat, 08 Jan 2022 09:16:57 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 09:12:16 GMT]]>@pulsar33 Yes, afaik distribution is happening slowly as security mechanisms to avoid that all devices at once are affected in case of an issue.

If you want to run the update immediately none the less you can run this command over ssh or adb:

sudo system-image-cli -v -p 0 --progress dots
]]>https://forums.ubports.com/post/59761https://forums.ubports.com/post/59761Sat, 08 Jan 2022 09:12:16 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 06:44:09 GMT]]>Same thing here with a BQ E5 and everything checked (applications up to date, WiFi active, etc ...). Previous updates (OTA-19 OTA-20) were detected and executed through the "About" page.
I read somewhere that the distribution is done randomly to not overload the servers. How does this work?
BR
Pulsar33

]]>https://forums.ubports.com/post/59755https://forums.ubports.com/post/59755Sat, 08 Jan 2022 06:44:09 GMT<![CDATA[Reply to not seeing updates? on Sat, 08 Jan 2022 05:56:09 GMT]]>@fizz First check in System Settings, Updates what status auto update is on. Then check that all your apps are up dated first. Then you should get ota updates. The other way is System Settings, About, Check for updates.
If nothing happens you do have a wifi or data connection? At the worse you may have to rerun through the installer but lets see. Also read the OTS-21 release blog for another way to update. The link is in the News section of the Forum.

]]>https://forums.ubports.com/post/59754https://forums.ubports.com/post/59754Sat, 08 Jan 2022 05:56:09 GMT