<![CDATA[Unable to factory reset M10 FHD]]>I need to rest to factory my UT M10 FHD.
I can enter the System Recovery but the option "wipe data / factory reset" is missing from menu. the only options available are:

  • Reboot System now
  • wipe cache partition
  • reboot to bootloader
  • power down
  • view recovery logs

Is there any way to start factory reset?
Thanks,
sotema

]]>https://forums.ubports.com/topic/7442/unable-to-factory-reset-m10-fhdRSS for NodeSun, 12 Apr 2026 15:48:58 GMTSun, 13 Feb 2022 18:55:58 GMT60<![CDATA[Reply to Unable to factory reset M10 FHD on Thu, 24 Feb 2022 20:10:14 GMT]]>@keneda
usb 2-2 ports, 3 different cables same result.
Tomorrow i'll try a new one.

]]>https://forums.ubports.com/post/62302https://forums.ubports.com/post/62302Thu, 24 Feb 2022 20:10:14 GMT<![CDATA[Reply to Unable to factory reset M10 FHD on Wed, 23 Feb 2022 22:58:32 GMT]]>@sotema
It is an usb issue.
Use only USB.2 ports, try changing usb cable.

]]>https://forums.ubports.com/post/62281https://forums.ubports.com/post/62281Wed, 23 Feb 2022 22:58:32 GMT<![CDATA[Reply to Unable to factory reset M10 FHD on Wed, 23 Feb 2022 22:41:38 GMT]]>@keneda
thanks keneda. I did what you suggested, especially the "READ CAREFULLY..." but when i press the Download button the process never start, the progress bar never progress and into terminal got the following:
QObject::moveToThread: Cannot move objects with a parent
support_dl_cert_to_storage: 0
Connecting to BROM...
Scanning USB port...
Search usb, timeout set as 3600000 ms

add@/kernel/slab/:A-0000256/cgroup/filp(2041:anacron.service)
add@/kernel/slab/dentry/cgroup/dentry(2041:anacron.service)
add@/kernel/slab/inode_cache/cgroup/inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0000128/cgroup/pid(2041:anacron.service)
add@/kernel/slab/sock_inode_cache/cgroup/sock_inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0001024/cgroup/PING(2041:anacron.service)
...
...
a lot of other kernel message and after 10 minutes when finally i pressed the Stop button i got

SearchUSBPortPool failed!
Failed to find USB port
Connect BROM failed: S_TIMEOUT(1042)
Disconnect!
User stopped.

Any idea?

]]>https://forums.ubports.com/post/62280https://forums.ubports.com/post/62280Wed, 23 Feb 2022 22:41:38 GMT<![CDATA[Reply to Unable to factory reset M10 FHD on Thu, 17 Feb 2022 12:44:43 GMT]]>@sotema
Use MTK Flash Tool (a.k.a. "sp flash tools") to reinstall Ubuntu Touch Canonical version, and then, you'll be able to activate dev mod and reinstall last ubports Ubuntu Touch with ubp installer.

https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices

Don't beware of the android parts, just dl files needed (flashtool an UT frieza img), and follow the steps, READ CAREFULLY, TWICE OR MORE, as if you choose the wrong SP Flashtool command, you will hardbrick your device.

Take note that you'll loose all your previous UT data.

]]>https://forums.ubports.com/post/61982https://forums.ubports.com/post/61982Thu, 17 Feb 2022 12:44:43 GMT<![CDATA[Reply to Unable to factory reset M10 FHD on Thu, 17 Feb 2022 12:30:51 GMT]]>@mrt10001
Hy, thanks for reply, cannot reset from UT because i forgot the access code end cannot set developer mode.

]]>https://forums.ubports.com/post/61981https://forums.ubports.com/post/61981Thu, 17 Feb 2022 12:30:51 GMT<![CDATA[Reply to Unable to factory reset M10 FHD on Sun, 13 Feb 2022 19:07:01 GMT]]>Can you boot into UT? If you can, then reset it from there. Otherwise, boot to the bootloader and reinstall UT using the Installer.

]]>https://forums.ubports.com/post/61763https://forums.ubports.com/post/61763Sun, 13 Feb 2022 19:07:01 GMT