PIN Code needed after a few hours

[Eric H]

...and in repowerd.log

...
repowerd[1791]: UPowerPowerSourceAndLid: change_device(/org/freedesktop/UPower/devices/DisplayDevice), type=battery, is_present=1, state=fully_charged, percentage=100.00, temperature=0.00
repowerd[1791]: UPowerPowerSourceAndLid: change_device(/org/freedesktop/UPower/devices/battery_battery), type=battery, is_present=1, state=fully_charged, percentage=100.00, temperature=20.50
...
repowerd[1791]: UnityScreenService: dbus_emit_Wakeup()
repowerd[1791]: UnityScreenService: dbus_requestSysState(:1.119,ubuntu push client,1)
repowerd[1791]: UnityScreenService: dbus_requestSysState(:1.119,ubuntu push client,1) => 191
repowerd[1791]: DefaultStateMachine[c1]: disallow_suspend
repowerd[1791]: UnityScreenService: dbus_clearWakeup(:1.102,16931047011837021299)
repowerd[1791]: UnityScreenService: dbus_requestWakeup(:1.102,indicator-datetime,1683450000)
repowerd[1791]: UnityScreenService: dbus_requestWakeup(:1.102,indicator-datetime,1683450000) => 2510192338359437113

[Eric H]

The device rebooted itself again last night

uptime -s
2023-04-14 23:43:47

[Eric H]

@eheintzmann
The device continue to reboot every day.
And I have no idea why…

[arubislander]

@eheintzmann There was a similar issue on the Pixel 3a on Focal that has recently been fixed, if I am not mistaken. But as such I would think that it is a device specific issue. I wonder if any other users of the Poco X3 NFC are experiencing the same behavior. I will move your post to that sub-forum to increase it's visibility there.

[arubislander]

@arubislander A Poco X3 NFC subforum does not exist, and I do not seem to be able to create one. So I will move it to the Xiaomi subforum instead.

But while looking there I also found this post of a user with a similar issue.It would seem to be something that plagues this device in particular, so contacting the porter / maintainer would be a logical next step.

[_Joao_]

Hi Eheintzmann,
i have the same problem.

[Eric H]

@_Joao_
Hi,

I've updated to the latest 16.04 candidate (version 13) of Ubuntu Touch.
I'm going to watch, in the next days, if our issue is fixed in this version.

[_Joao_]

@eheintzmann
ok keep us posted

[Eric H]

@_Joao_
The phone rebooted again this morning.
According to https://devices.ubuntu-touch.io/device/surya#releaseChannels, the candidate version (13) of UT I used was released at the same date (4/17/2023) than the stable version (2). They are probably the same version.
I updated today to the development version (690). Let's see if it still reboots daily.

[arubislander]

@eheintzmann Software development is not magic. If something is causing your device to reboot daily, it will not fixed by randomly switching channels and applying updates. If the cause is not known, it is very unlikely to get fixed, even if by accident.

We need to go about this systematically.
First off, there is at least one other user with the same issue. This means there are probably more, but they hadn't noticed it as yet. The question is if there are others with this device that do not face the same issue? If so, then it is not an issue with the port. It may still have something to do with the state of the device before flashing UT on it, possibly, or some hardware state triggering a reboot. But that is move ahead of things.

The main question is: Do all Xiaomi Poco X3 NFC owners face daily automatic reboots on 16.04?

[Eric H]

@arubislander
I've read there is a hotfix for OTA 25. I would like to try this hotfix before contacting the porter. Since I didn't find information on versions in the candidate and development channel (is the hotfix applied ? Which bugs are fixed by the hotfix ?), what other options than testing them one after one ?

About the main question, are there other means to contact the other X3 NFC users than the UBPorts Forum ?

[arubislander]

@eheintzmann The hotfix tried (and possibly failed) to address an issue where devices would refuse to boot successfully. Your issue is totally different and will not have been addressed by the hotfix.

[arubislander]

@eheintzmann said in PIN Code needed after a few hours:

are there other means to contact the other X3 NFC users than the UBPorts Forum ?

This is a good question. Maybe a query on the main Telegram chat group might help?

[Eric H]

@arubislander said in PIN Code needed after a few hours:

The hotfix tried (and possibly failed) to address an issue where devices would refuse to boot successfully. Your issue is totally different and will not have been addressed by the hotfix.

OK, thanks for this information.
I will try to post to #ut_surya

[Eric H]

@arubislander
I posted the main question on #ut_surya and #ubports.
There was 5 answers :

• 3 users have similar issues.
• 1 user doesn't (but he uses 16.04 stable OTA April 1).
• 1 user says « I am note sure, but I think latest OTA had issues like this, maybe it is not fully fixed »

[_Joao_]

@eheintzmann it's a shame this bug, you have to live with it or go back to android...
do you have the battery charge graph?
because it doesn't work for me and I guess the bug could be due to a low battery...

[arubislander]

@_Joao_ if it were low battery the phone would switch off, not reboot and stay on.

[_Joao_]

@arubislander I suppose a lack of sufficient amperage to run the system in some cases...
Exemple: process overload ...

[arubislander]

@_Joao_ if that were the case, you would expect the reboot to also happen during the day, when the system is in (heavy) use. And you would not expect it to happen when the device is connected to power.

[_Joao_]

@arubislander yes it restarts when waydroid is launched for example.