No Call or Media Audio Output (F5121)

[ledfloyd1984]

Hello there,

I just recently purchased an Xperia X (F5121) on eBay with the intention of installing Ubuntu Touch. Everything seemed to install smoothly, but I am unable to playback any type of audio. I cant even listen to the ringtones in the system settings. Also my audio settings dont appear in the quick settings menu. It just says indicator-sounds (see screenshot).

Any ideas?

[c4pp4]

Hi, what is the output of the terminal command:

pactl info

[ledfloyd1984]

@c4pp4 Here is the output:

phablet@ubuntu-phablet:~$ pactl info
Server String: /run/user/32011/pulse/native
Library Protocol Version: 30
Server Protocol Version: 30
Is Local: yes
Client Index: 7
Tile Size: 65496
User Name: phablet
Host Name: ubuntu-phablet
Server Name: pulseaudio
Server Version: 8.0
Default Sample Specification: s16le 2ch 44100Hz
Default Channel Map: front-left,front-right
Default Sink: sink.fake.sco
Default Source: source.fake.sco
Cookie: 0c36:41d0

[ledfloyd1984]

@c4pp4 One thing I failed to mention. I also tried plugging in headphones, and there still wasn't any sound. Afterwards, I tried connecting to a bluetooth speaker, and it worked! I'm beginning to think there is an odd hardware problem here.

[c4pp4]

Another one:

pacmd list-sinks | grep -E "index:|name:"

[ledfloyd1984]

@c4pp4 Here's the output:
hablet@ubuntu-phablet:~$ pacmd list-sinks | grep -E "index:|name:"

• index: 0
  name: <sink.fake.sco>

[c4pp4]

Looks like there is missing a primary sink, the output should be:

* index: 0
      name: <sink.primary>
  index: 1
      name: <sink.fake.sco>

Another one:

pacmd list-modules | grep "name:"

[c4pp4]

and

pacmd list-cards

[ledfloyd1984]

@c4pp4 That's weird. Here is the output:

phablet@ubuntu-phablet:~$ pacmd list-modules | grep "name:"
name: <module-stream-restore>
name: <module-augment-properties>
name: <module-switch-on-port-available>
name: <module-switch-on-connect>
name: <module-droid-discover>
name: <module-trust-store>
name: <module-null-sink>
name: <module-null-source>
name: <module-bluetooth-policy>
name: <module-bluez5-discover>
name: <module-native-protocol-unix>
name: <module-default-device-restore>
name: <module-rescue-streams>
name: <module-always-sink>
name: <module-suspend-on-idle>
name: <module-systemd-login>
name: <module-position-event-sounds>
name: <module-role-cork>
name: <module-role-ducking>
name: <module-dbus-protocol>
name: <module-filter-heuristics>
name: <module-filter-apply>
name: <module-cli-protocol-unix>

[ledfloyd1984]

@c4pp4 Looks like there aren't any cards:

phablet@ubuntu-phablet:~$ pacmd list-cards
0 card(s) available.

[c4pp4]

Another one:

aplay -l

[ledfloyd1984]

@c4pp4 Nothing:

hablet@ubuntu-phablet:~$ aplay -l
aplay: device_list:268: no soundcards found...

[c4pp4]

Have you tried to reinstall UT?

Another one:

cat /proc/asound/cards

[ledfloyd1984]

@c4pp4 Yes, multiple times. I mainly wanted to see if anybody else experienced this. I now really do think the sound chip is fried. How that happened, I have no clue.

[c4pp4]

@ledfloyd1984 What channel are you using?

[ledfloyd1984]

@c4pp4 Same thing:

phablet@ubuntu-phablet:~$ cat /proc/asound/cards
--- no soundcards ---

[ledfloyd1984]

@c4pp4 I selected the dev channel that is selected by default for the Xperia X. Cant remember the exact name.

[c4pp4]

@ledfloyd1984 Can you try stable?

[ledfloyd1984]

@c4pp4 Yeah, I tried that as well. No results. Not sure whats going on here.

[c4pp4]

@ledfloyd1984 Maybe syslog can help:

cat /var/log/syslog | grep -E "audio|tasha"

Or you can try to manually load missing modules:

pacmd load-module module-droid-card-24 rate=44100 quirks=+unload_call_exit
pacmd load-module module-droid-glue-24

You can try to install back an android rom to test audio.