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    No more screen during a phone call

    Scheduled Pinned Locked Moved Unsolved BQ E4.5
    24 Posts 9 Posters 4.3k Views 1 Watching
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      • X Offline
        x.Dub
        last edited by

        I would just like to announce that my Aquaris E4.5 behaves exactly the same. Although I originally thought that the non-original display was to blame. I changed the display roughly at the same time as OTA16. The touch decoder broke in the original display.

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        • K Offline
          kristatos
          last edited by

          I've checked that behaviour on my E4.5 (OTA-18):

          • I can make several calls without problems
          • If I hold my hand over the sensor the screen is going black, after removing my hand the screen comes alive again.
          • Pressing the power button during a call turns the screen off, pressing it again turns the screen on again (and it stays on, not only for the moment of pressing the button)
          • Proximity-sensor in "SensorStatus" says also "no data available"

          BQ Aquaris E4.5 (UT 16.04)
          Vollaphone (UT 20.04)

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          • G Offline
            Gilles68
            last edited by

            I’ve done many tests… nothing has changed about the screen that goes off completely on a call
            Is there a command to have the value returned by the proximity sensor?

            With regard to the problem of battery exhaustion, it seems that:
            If I turn off the WIFI phone on "OFF", the battery holds without any discharge.
            If I activate the WIFI or restart with WIFI on "ON", the battery runs out in 12 hours (EVEN if you switch WIFI on "OFF" !)
            If the WIFI is activated and you are out of range of the WIFI network, the battery does not empty!
            It looks like an application that would use WIFI..
            problem: I have not installed an application since OTA18 and it is after that the problem appeared
            Does anyone know of an available app that indicates WIFI rate?

            ? lduboeufL 2 Replies Last reply Reply Quote 0
            • ? Offline
              A Former User @Gilles68
              last edited by A Former User

              @gilles68 said in No more screen during a phone call:

              Does anyone know of an available app that indicates WIFI rate?

              I think 'dataMonitor' from the OpenStore has a WiFi logger

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              • lduboeufL Offline
                lduboeuf @Gilles68
                last edited by

                @gilles68 does RC or devel fix the issue ?

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                • G Offline
                  Gilles68
                  last edited by

                  Sorry for time, but I always fight with booth black screen on phone and battery rapid discharge.
                  -For the screen… some time it work I don't find a relation with some thing… sensor problem ?? where is data for this sensor ?
                  -For the battery, I don't thing it is the "wifi"…
                  If a reboot phone with or not wifi and do nothing it seem that battery stay ok;
                  but if I launch navigator, surf and close it... the battery start discharge quickly… (but not all time ! )
                  It is painful to characterize this because after each manipulation, you must wait 3-4 hour to see if batty is impact by the action !
                  What to ??

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                  • G Offline
                    Gilles68 @Gilles68
                    last edited by

                    This post is deleted!
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                    • A Offline
                      aimar
                      last edited by

                      I have the same problem as @Gilles68 a while ago. I though it was my phone's proximity sensor that was broken, but reading this post I realize that maybe it is some issue with the BQ 4.5.
                      I mean, maybe all BQ 4.5's proximity sensor have a short life, a kind of planned obsolescence.
                      A similar issue happens with the screen. I bet that @x-Dub had to replace the screen because the digitizer did not respond in a wide horizontal line crossing the center of the screen. Mine has the same issue, but I have not yet change it. When I have to call someone with a 5 in his/her telephone number, I have to switch to windowed mode and move the phone app, so the number 5 stays in the top or bottom of the screen 😞 .

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                      • X Offline
                        x.Dub @aimar
                        last edited by

                        @aimar : Yes, that's why I had to replace the display. I'm quite sorry, the phone looked better without the bottom painted buttons.

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                        • G Offline
                          Gilles68
                          last edited by

                          small follow-up of the problem:
                          Concerning the loss of level of the battery that was draining in ~ 6 hours if the WIFI was activated, everything is stopped after the OTA-19 update !!
                          I have again a correct discharge of ~10% in 6 hours!!

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