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    Mobile Data lost after Calls

    Scheduled Pinned Locked Moved Solved Oneplus 5/5T
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      • messayistoM Offline
        messayisto
        last edited by

        After a call - either making or receiving - the mobile internet is gone. Have to restart device. OPO 5, Focal, latest rc. Issue showed up in devel last week, too.
        Any suggestions?

        messayistoM 1 Reply Last reply Reply Quote 0
        • messayistoM Offline
          messayisto @messayisto
          last edited by

          @messayisto nobody else with this issue or any advice what to do?

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          • LuksusL Offline
            Luksus
            last edited by

            Maybe try to switch mobile data mode (2g/4g) forth and back. Or try to activate and deactivate flightmode.
            I assume that the phone is switching to 2g for calls and somehow the switch back does not work.

            If that workaround with switching data-mode is working, you could take a look at this thread for saving battery.
            Then you could just urn the display off and on, which will trigger a data-mode switch:
            https://forums.ubports.com/post/51164

            Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

            messayistoM 1 Reply Last reply Reply Quote 0
            • messayistoM Offline
              messayisto @Luksus
              last edited by

              @Luksus Thanks for your reply. I already tried switching to 2g and back which didn't work. I will try switching to flughtmode and will report here.

              messayistoM 1 Reply Last reply Reply Quote 0
              • messayistoM Offline
                messayisto @messayisto
                last edited by

                @messayisto In fact, turning the flight mode on and off brings back mobile data.
                (Sidenote: My impression is that some errors repeat randomly and inconsistently. The loss of mobile data after calls is one example; another is the camera app, which from time to time and according to no discernible pattern simply has a black surface. The only thing that helps is a restart.)

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                • messayistoM Offline
                  messayisto @messayisto
                  last edited by

                  @messayisto Any progress in this matter?

                  messayistoM 1 Reply Last reply Reply Quote 0
                  • messayistoM Offline
                    messayisto @messayisto
                    last edited by

                    @messayisto Ah, a big thank you to Marius. He spoke about the issue in the Q&A 131and he is working on it. It seems to be very complex.
                    He also said that if someone could reproduce it consistently he needed the logs of ofono, network-manager and a third one, which I couldn`t understand. Can somebody tell me where I can find these logfiles? And what is the third one??

                    messayistoM 1 Reply Last reply Reply Quote 0
                    • messayistoM Offline
                      messayisto @messayisto
                      last edited by

                      @messayisto Maybe @Flohack can tell?

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                      • A Offline
                        ancientsounds @messayisto
                        last edited by

                        @messayisto With the camera app going wrong (black screen) I've found that swiping left to the Photo Roll and back again gets the camera working again, without needing to reboot

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                        • messayistoM Offline
                          messayisto @ancientsounds
                          last edited by

                          @ancientsounds I will give that a try, thanks!

                          messayistoM 1 Reply Last reply Reply Quote 0
                          • messayistoM Offline
                            messayisto @messayisto
                            last edited by messayisto

                            @messayisto Sadly the lost-wifi-after-calls issue is getting worse every day. On latest devel, in latest rc and in stable I have to restart the device to regain mobile data. I am desperate, but I must say that is a reason for me to leave UT, because it is not usable for me as a daily driver this way.
                            @mariogrip @flohack Is there any progress here? Can I help with logs or testing or something else? I really don`t want to loose my beloved UT...
                            Best regards.

                            messayistoM 1 Reply Last reply Reply Quote 0
                            • messayistoM Offline
                              messayisto @messayisto
                              last edited by messayisto

                              @messayisto: Sometimes it comes back without any action after about 10 or 15 minutes....very peculiar, is there an explanation for this behaviour?

                              LuksusL 1 Reply Last reply Reply Quote 0
                              • LuksusL Offline
                                Luksus @messayisto
                                last edited by Luksus

                                @messayisto another workaround seems to be, to push the reset button in apn access settings.

                                Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                LuksusL 1 Reply Last reply Reply Quote 0
                                • LuksusL Offline
                                  Luksus @Luksus
                                  last edited by

                                  BTW This is fixed since OTA4.

                                  Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

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