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    UK cannot send sms with 4G/Volte enabled on |Lebara

    Scheduled Pinned Locked Moved Xiaomi Poco X3 NFC
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      • J Offline
        Jules
        last edited by

        POCO X3 NFC running 20.04

        Hi,
        Just moved from EE (UK) to Lebara UK (piggy backs on vodaphone) and I have an issue with sending SMS. Previously on the EE network sending SMS was fine.

        Now I have to switch off Volte (4g) manually in order to send SMS. If I don't it waits for 30 seconds or so and then indicates that the send operation failed.

        I have tried the new sim in an iphone6 and it worked sending SMS with 4G enabled.

        I obviously cannot get any sense out of Lebara as when I mention using UT they think I'm a Martian.

        Just to reiterate, everything works except sending SMS. It doesn't matter whether wifi or cellular data are switched on or not; Volte has to be off in order to send SMS; receiving is no problem.

        Any suggestions are welcome.

        Thank you

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