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    Can't make or receive calls

    Scheduled Pinned Locked Moved Fairphone 4
    26 Posts 5 Posters 2.0k Views 1 Watching
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      • R Offline
        ravachol @Rondarius
        last edited by ravachol

        @Rondarius

        Did phonecalls work when the phone was on Fairphone OS/Android?

        I don't know because I installed Ubuntu Touch first thing I did.

        I tried calling 112 and it worked actually, I got a tone. Just normal calls don't.

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        • R Offline
          Rondarius @ravachol
          last edited by

          @ravachol
          I suspect that there is something wrong with the apn settings. Do you have one apn for internet and one for sms?

          4 Google Pixel 3A
          1 Google Nexus 6P
          2 Google Nexus 5
          2 Pinephones
          2 Sony Xperia X

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            ravachol @Rondarius
            last edited by ravachol

            @Rondarius

            My APN settings look like this:

            3 (enabled)
            Internet and MMS

            3 SE MMS (disabled)
            MMS

            Both settings are the same however, and enabling the second one doesn't make a difference.

            APN
            data.tre.se

            MMSC
            https://mms.tre.se

            Proxy
            mmsproxy.tre.se

            Proxy Port
            7899

            Username
            Blank

            Password
            Blank

            I can press + and there is a third setting for LTE there, but I enter data there and press the checkmark, but it is not added to the list.

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            • R Offline
              Rondarius @ravachol
              last edited by Rondarius

              @ravachol
              Make the first one only internet
              And reboot the phone.

              4 Google Pixel 3A
              1 Google Nexus 6P
              2 Google Nexus 5
              2 Pinephones
              2 Sony Xperia X

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              • R Offline
                ravachol @Rondarius
                last edited by

                @Rondarius I've done that many times.

                I also tried enabling ims by running:

                sudo ./activate-context 3
                sudo systemctl restart ofono

                but ofono set's it back to disabled when it activates.

                These are the settings:

                [ /ril_0/context3 ]
                Name = IMS
                Active = 0
                Preferred = 0
                Type = ims
                Protocol = dual
                AccessPointName = ims
                Username =
                Passord =
                AuthenticationMethod = any
                Settings = { }
                IPv6.Settings = { }

                I think I need to change carrier or maybe swedish carriers aren't supported by ubuntu touch.

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                • R Offline
                  ravachol @Rondarius
                  last edited by

                  @Rondarius I didn't understand you at first. I did what you suggested and calls still don't work.

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    Rondarius @ravachol
                    last edited by

                    @ravachol
                    The sad thing is that it is a hit and miss with the carriers.
                    Tele2 had working calls, sms, mms on pixel 3a before VoLte. I had to figure out the right apn settings because the recommended settings just worked halfway.
                    Check if there exists other values for the apn settings.

                    4 Google Pixel 3A
                    1 Google Nexus 6P
                    2 Google Nexus 5
                    2 Pinephones
                    2 Sony Xperia X

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                    • R Offline
                      ravachol @Rondarius
                      last edited by ravachol

                      @Rondarius I managed to change the AccessPointName to ims.tre.se (data.tre.se gave an error)

                      Then set it to active. But when i run systemctl restart ofono it gets set to active = 0 again.

                      My guess is my carrier is rejecting the connection after which ofono disables it again. Or something like that.

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                      • R Offline
                        Rondarius @ravachol
                        last edited by

                        @ravachol
                        Have you contacted Tre to see if the phone is blocked in some way?

                        4 Google Pixel 3A
                        1 Google Nexus 6P
                        2 Google Nexus 5
                        2 Pinephones
                        2 Sony Xperia X

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                        • R Offline
                          ravachol @Rondarius
                          last edited by

                          @Rondarius Yes, they were going to check and get back to me.

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                          • R Offline
                            ravachol
                            last edited by

                            @rondarius

                            Can you confirm that calling on Ubuntu Touch works with voLTE on Tele2 in Sweden? Because I might switch then, as the others are saying they don't know or that they can't. Comviq said they didn't know.

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                            • R Offline
                              ravachol
                              last edited by

                              Just to say I switched from Hallon (Tre) to Halebop, now everything works.

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