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    Can't make or receive calls

    Scheduled Pinned Locked Moved Fairphone 4
    26 Posts 5 Posters 2.0k Views 1 Watching
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      • R Online
        Rondarius @ravachol
        last edited by

        @ravachol
        Did phonecalls work when the phone was on Fairphone OS/Android?

        4 Google Pixel 3A
        1 Google Nexus 6P
        2 Google Nexus 5
        2 Pinephones
        2 Sony Xperia X

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        • R Offline
          ravachol @Rondarius
          last edited by ravachol

          @Rondarius

          Did phonecalls work when the phone was on Fairphone OS/Android?

          I don't know because I installed Ubuntu Touch first thing I did.

          I tried calling 112 and it worked actually, I got a tone. Just normal calls don't.

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          • R Online
            Rondarius @ravachol
            last edited by

            @ravachol
            I suspect that there is something wrong with the apn settings. Do you have one apn for internet and one for sms?

            4 Google Pixel 3A
            1 Google Nexus 6P
            2 Google Nexus 5
            2 Pinephones
            2 Sony Xperia X

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            • R Offline
              ravachol @Rondarius
              last edited by ravachol

              @Rondarius

              My APN settings look like this:

              3 (enabled)
              Internet and MMS

              3 SE MMS (disabled)
              MMS

              Both settings are the same however, and enabling the second one doesn't make a difference.

              APN
              data.tre.se

              MMSC
              https://mms.tre.se

              Proxy
              mmsproxy.tre.se

              Proxy Port
              7899

              Username
              Blank

              Password
              Blank

              I can press + and there is a third setting for LTE there, but I enter data there and press the checkmark, but it is not added to the list.

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              • R Online
                Rondarius @ravachol
                last edited by Rondarius

                @ravachol
                Make the first one only internet
                And reboot the phone.

                4 Google Pixel 3A
                1 Google Nexus 6P
                2 Google Nexus 5
                2 Pinephones
                2 Sony Xperia X

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                • R Offline
                  ravachol @Rondarius
                  last edited by

                  @Rondarius I've done that many times.

                  I also tried enabling ims by running:

                  sudo ./activate-context 3
                  sudo systemctl restart ofono

                  but ofono set's it back to disabled when it activates.

                  These are the settings:

                  [ /ril_0/context3 ]
                  Name = IMS
                  Active = 0
                  Preferred = 0
                  Type = ims
                  Protocol = dual
                  AccessPointName = ims
                  Username =
                  Passord =
                  AuthenticationMethod = any
                  Settings = { }
                  IPv6.Settings = { }

                  I think I need to change carrier or maybe swedish carriers aren't supported by ubuntu touch.

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                  • R Offline
                    ravachol @Rondarius
                    last edited by

                    @Rondarius I didn't understand you at first. I did what you suggested and calls still don't work.

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                    • R Online
                      Rondarius @ravachol
                      last edited by

                      @ravachol
                      The sad thing is that it is a hit and miss with the carriers.
                      Tele2 had working calls, sms, mms on pixel 3a before VoLte. I had to figure out the right apn settings because the recommended settings just worked halfway.
                      Check if there exists other values for the apn settings.

                      4 Google Pixel 3A
                      1 Google Nexus 6P
                      2 Google Nexus 5
                      2 Pinephones
                      2 Sony Xperia X

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                      • R Offline
                        ravachol @Rondarius
                        last edited by ravachol

                        @Rondarius I managed to change the AccessPointName to ims.tre.se (data.tre.se gave an error)

                        Then set it to active. But when i run systemctl restart ofono it gets set to active = 0 again.

                        My guess is my carrier is rejecting the connection after which ofono disables it again. Or something like that.

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                        • R Online
                          Rondarius @ravachol
                          last edited by

                          @ravachol
                          Have you contacted Tre to see if the phone is blocked in some way?

                          4 Google Pixel 3A
                          1 Google Nexus 6P
                          2 Google Nexus 5
                          2 Pinephones
                          2 Sony Xperia X

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                          • R Offline
                            ravachol @Rondarius
                            last edited by

                            @Rondarius Yes, they were going to check and get back to me.

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                            • R Offline
                              ravachol
                              last edited by

                              @rondarius

                              Can you confirm that calling on Ubuntu Touch works with voLTE on Tele2 in Sweden? Because I might switch then, as the others are saying they don't know or that they can't. Comviq said they didn't know.

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                              • R Offline
                                ravachol
                                last edited by

                                Just to say I switched from Hallon (Tre) to Halebop, now everything works.

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