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    Device stuck in a reboot loop.

    Scheduled Pinned Locked Moved Solved Google Pixel 3a/3a XL
    bootrebootlibertine
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    • I Offline
      illi
      last edited by

      So I recently bought Pixel 3a to try the waters of Linux mobile. I installed UT first, but I wanted to try others as well so later installed postmarket OS. While I liked it, UT functioned bettet so got back to it. That's when the issues began.

      Now when I restart, it sometimes reboot but usually just shuts down. When it reboots (or I boot it up) it gets stuck in a loop:

      Boot -> google splash screen -> UT splash screen (rarely it doesn't even reach it and reboots after google screen) -> freezes (sometimes I get white screen or just flashes of white screen) - reboot - repeat.

      This gets way worse with Libertine set up - it goes through after a number of cycles, then just gives up and finally doesn't reboot and stays shut down. And when I have a package installed in Libertine (tried with Firefox) it feels like it gets worse still and I'm unable to get to login at all.

      Rebooting through recovery mode usually gets the device to fully boot up successfully. Did factory reset and also tried flashing UT again, issues persist.

      Not sure if relevant, but when I was flashing UT the second time around, the installer didn't register the device automatically, had to select manually.

      Weird thing is it worked fine the first time - but after I tried postmarketOS and went back again is when the trouble started. Not sure what I could've done wrong though and no idea how to troubleshoot. I'm pretty new to Linux, very much on a regular user level.

      arubislanderA 1 Reply Last reply Reply Quote 0
      • arubislanderA Offline
        arubislander @illi
        last edited by arubislander

        @illi Did you install the required version of stock Android again before installing UT? PostmarketOS does not use the Android drivers, and so they are probably removed when it is installed.

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        • OtaDrO Offline
          OtaDr
          last edited by

          pouΕΎΓ­vam pro obnoveni androidu :
          https://flash.android.com/build/5674421?target=bonito-user&signed=true&wipe=true

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          • I Offline
            illi @arubislander
            last edited by

            @arubislander I did, flashed the required Android 9 version over postmarketOS. When the issues started, I tried flashing UT again on the existing installation, as well as flashing Android and flashing UT again.

            arubislanderA 1 Reply Last reply Reply Quote 0
            • arubislanderA Offline
              arubislander @illi
              last edited by

              @illi And in the installer, you ticked all three checkoxes on the third screen before proceeding with the installation?

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              • I Offline
                illi @arubislander
                last edited by

                @arubislander I was not sure which checkboxes you meant so I did a full reflash again. Here is how it went:

                Flashed back to Android (forced flashed all partitions under advanced options, sounded like a good idea).
                UT flashing stable, checked wipe userdata and bootstrap (there were no checkboxes except these two so I assume you mean these)

                Restart shuts down device, no reboot.

                Now it just shuts down instead of getting into a reboot loop.

                Getting UT splash screen - white screen - UT splash screen again - screen dims then turns off

                Reboot from recovery mode goes to UT splash screen then reboots and shuts down.

                Factory reset, left the device be for a while.

                Took it a while to start, but this time selecting restart actually rebooted the device - but shut down after UT splash screen.

                Left the device off for some time, booted fast and as I'd expect a mobile to boot up.

                Restart actually reboots, though it took his sweet time booting up, got stuck on UT splash screen.

                Reboot from recovery mode worked well, no hiccups.

                This is without Libertine set up.

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                • arubislanderA Offline
                  arubislander @illi
                  last edited by

                  @illi said:

                  (there were no checkboxes except these two so I assume you mean these)

                  Yes indeed, there are just the two for this device.

                  Reboot from recovery mode worked well, no hiccups.

                  Do you mean that if you reboot from (not to) recovery that the device boots to the Lomiri shell with background and dash visible?

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                  • I Offline
                    illi @arubislander
                    last edited by

                    @arubislander yeah. When I go to recovery mode and reboot from there, the device start as expected and I get to Lomiri environment. Though this is not working 100% - for example I tried now and got into a reboot loop again 😞

                    I'm trying to find a pattern and while rebooting from the recovery mode (I'm in recovery and click on "reboot") works most of the time eventually, it's not all the time. Makes no sense to me.

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                    • arubislanderA Offline
                      arubislander @illi
                      last edited by

                      @illi You said you installed the stable version. Could you check in the About page in the settings what version you are running exactly?

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                      • I Offline
                        illi @arubislander
                        last edited by

                        @arubislander
                        Update channel 24.04-1.x/arm64/android9plus/stable

                        Build number 24.04-1.2

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                        • arubislanderA Offline
                          arubislander @illi
                          last edited by

                          @illi I don't know what to say. The pixel 3A is one of the easiest devices to install UT on, so it is weird you had so much trouble installing in the first place.

                          And now having all these additional issues. No idea really.

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                          • I Offline
                            illi @arubislander
                            last edited by

                            @arubislander well thanks for trying. It's weird indeed because I had no issues first time around.

                            Well at least I know to not try different OS after installing UT I guess.

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                            • I Offline
                              illi
                              last edited by

                              Reporting back for future generations, I think I've found the issue. I was retracing my steps and found this:

                              When installing postmarketOS there is a device specific instructionto run "fastboot oem uart enable" command.
                              So I tried to run "fastboot oem uart disable" and then flash UT.

                              So far working like a charm. Did a switch off, did a restart and all works as I'd expect it - also with Libertine set up.

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