No luck installing on my Pixel 2 (walleye)

wilson · 20 Mar 2021, 19:24

@flohack When I renamed both files to .bak and then followed the steps to flash Ubuntu Touch the phone booted, gave the Google logo for a brief second, then entered the bootloader with the message "ERROR: LoadImageAndAuth Failed: Load Error".

flohack · 20 Mar 2021, 23:41

@wilson Ok no idea. will think how wwe can solve that

agates · 28 Mar 2021, 00:36

Same issue here, can test whenever as it's not my primary device.

flohack · 2 Jun 2021, 18:25

Alright sorry took some time. As 2 XL kinda works now, I want to turn my attention to Pixel 2 again. As I do not own the device I need someone with a bit of curiosity to debug the reboot issue for me, if its still persisting. Please head over to https://forums.ubports.com/topic/6251/beta-pixel-2-installer-config and report me back any new findings.

I hope the reboot does not appear anymore

ljrichards1066 · 5 Jun 2021, 03:44

@flohack I dusted off my old pixel 2 and gave it a try. After reverting to android 9, I tried the installer from the command line with the new config file. That seemed to work well, going through all of the prompts. Once finished, I got the UB ports avatar and a message stating it was updating. Once finished, it rebooted and got stuck on the Google logo. I let it hang for about 10 minutes and tried two more times with fresh wipes. No luck.

flohack · 5 Jun 2021, 20:16

@ljrichards1066 Alright can you please let it get stuck on the Google screen, and then try either telnet 192.168.2.15 or ssh phablet@10.15.19.82 ? THanks!

ljrichards1066 · 6 Jun 2021, 18:38

@flohack I tried both commands. Both hang without resolution.

flohack · 6 Jun 2021, 21:46

Alright, I will think about a debug possibility...

What Android was installed before?

ljrichards1066 · 7 Jun 2021, 12:34

@flohack I had a lineage build based on Android 9 on it. When I get off work today, I can try it from stock android 9 and see if the results are better.

flohack · 7 Jun 2021, 18:07

@ljrichards1066 It should not matter actually. Are you familiar with fastboot and adb? I have some manual debug steps

ljrichards1066 · 7 Jun 2021, 18:38

@flohack I've got a working knowledge of it from messing around with rooting and Android roms. I'd certainly be willing to try.

agates · 6 Jul 2021, 22:04

@Flohack I'm able to reproduce what @ljrichards1066 is saying with getting stuck on the Google logo. On first boot I had a ubports "installing update" screen and then it rebooted into this state.

Also have no network connectivity to it, but I'm comfortable with the CLI I'll assist in debugging as needed

EDIT: FYI I flashed build PQ3A.190801.002 for walleye first, as instructed by the installer.

flohack · 10 Jun 2021, 19:41

Ok guys can you try the following:

Let it boot & fail
Long-press Vol-Down & Power to enter fastboot
select Recovery with up/down-key and power
Let it boot into recovery and execute the following command on your host: adb pull /sys/fs/pstore/console-ramoops

Post this file to a pastebin and ping me back

agates · 10 Jun 2021, 22:43

@flohack Unfortunately, I don't have /sys/fs/pstore/console-ramoops. The pstore directory is empty

These were the logs I found, listed in the recovery, however:
last_kmsg
recovery.log
system-image-upgrader.log
ubuntu_updater.log

In addition, rebooting into the recovery is extremely finicky. I had to re-flash the recovery to get in one time, and after the next install I rebooted into it successfully. I'll see if I can reproduce and get the error from the bootloader again.

flohack · 11 Jun 2021, 10:20

@agates Wait a second how did you flash recovery? The device should not even have a recovery partition...

flohack · 11 Jun 2021, 10:28

@agates can you boot into recovery (Is it UBports recovery at least?) and then adb shell into it. Can you:

mount /system_root
ls -la /system_root, it should have a typical Linux appearance
ls -la /system_root/var/lib/lxc/android, it should show android-rootfs.img

agates · 11 Jun 2021, 20:10

@flohack Apologies, I'm likely using the wrong term. I used the first part of the ubports installer to install the bootloader etc then quit.

However i was able to reproduce the same behavior without having to do that, also.

agates · 11 Jun 2021, 21:36

@flohack Yes, all of those commands return as expected

root@walleye:/ # mount /system_root                                                                                                                                                          
root@walleye:/ # ls -lh /system_root
total 56K
drwxr-xr-x   2 root  root   4.0K 2021-06-10 08:04 android
drwxr-xr-x   2 root  root   4.0K 1972-06-26 01:54 bin
drwxr-xr-x   2 root  root   4.0K 2016-04-12 20:14 boot
lrwxrwxrwx   1 root  root     14 1972-06-26 01:54 cache -> /android/cache
lrwxrwxrwx   1 root  root     13 1972-06-26 01:54 data -> /android/data
drwxr-xr-x   3 root  root   4.0K 1972-06-26 01:54 debian
drwxr-xr-x   4 root  root   4.0K 1972-06-26 01:54 dev
drwxr-xr-x 115 root  root   4.0K 1972-06-26 01:54 etc
lrwxrwxrwx   1 root  root     16 1972-06-26 01:54 factory -> /android/factory
lrwxrwxrwx   1 root  root     17 1972-06-26 01:54 firmware -> /android/firmware
drwxr-xr-x   3 root  root   4.0K 1972-06-26 01:54 home
-rwxr-xr-x   1 root  root   9.4K 2021-04-13 21:11 init
drwxr-xr-x  20 root  root   4.0K 1972-06-26 01:54 lib
drwx------   2 root  root    16K 1972-06-26 01:53 lost+found
drwxr-xr-x   2 root  root   4.0K 2021-06-08 22:33 media
lrwxrwxrwx   1 root  root     17 1972-06-26 01:53 metadata -> /android/metadata
drwxr-xr-x   3 root  root   4.0K 1972-06-26 01:54 mnt
lrwxrwxrwx   1 root  root     12 1972-06-26 01:54 odm -> /android/odm
drwxr-xr-x   3 root  root   4.0K 1972-06-26 01:54 opt
lrwxrwxrwx   1 root  root     16 1972-06-26 01:54 persist -> /android/persist
drwxr-xr-x   2 root  root   4.0K 2016-04-12 20:14 proc
lrwxrwxrwx   1 root  root     16 1972-06-26 01:53 product -> /android/product
drwx------   2 root  root   4.0K 1972-06-26 01:54 root
drwxr-xr-x  12 root  root   4.0K 1972-06-26 01:54 run
drwxr-xr-x   2 root  root   4.0K 1972-06-26 01:54 sbin
drwxr-xr-x   2 root  root   4.0K 2021-06-08 22:33 srv
drwxr-xr-x   2 root  root   4.0K 2016-02-05 09:48 sys
lrwxrwxrwx   1 root  root     15 1972-06-26 01:54 system -> /android/system
drwxrwxrwt   2 root  root   4.0K 2021-06-08 22:42 tmp
drwxr-xr-x   2 root  root   4.0K 2021-06-10 08:04 userdata
drwxr-xr-x  10 root  root   4.0K 1972-06-26 01:54 usr
drwxrwxr-x  11 audio camera 4.0K 2021-06-10 08:03 var
lrwxrwxrwx   1 root  root     15 1972-06-26 01:54 vendor -> /android/vendor
root@walleye:/ # ls -la /system_root/var/lib/lxc/android
total 322492
drwxrwxr-x 5 audio camera      4096 1972-06-26 01:54 .
drwxrwxr-x 3 audio camera      4096 2021-06-10 08:03 ..
-rw-rw-r-- 1 audio camera 330203136 2021-06-10 08:03 android-rootfs.img
-rw-r--r-- 1 root  root         989 2021-06-10 04:10 config
drwxr-xr-x 2 root  root        4096 2021-03-26 23:33 overrides
drwxr-xr-x 2 root  root        4096 1972-06-26 01:53 pre-start.d
-rwxr-xr-x 1 root  root        1251 2021-05-12 17:32 pre-start.sh
drwxr-xr-x 2 root  root        4096 2021-03-26 23:33 rootfs

flohack · 12 Jun 2021, 11:51

@agates said in No luck installing on my Pixel 2 (walleye):

e behavior without having to do that, also.

Not quite sure what you mean: Did you run the installer at least one time through, with the "Bootstrap" option checked?

agates · 12 Jun 2021, 12:44

@flohack Yes. Sometimes rebooting into the ubports recovery during this troubleshooting results in a bootloader error, however. I've yet to reproduce it to get the error message to see if it's relevant.

I followed the installation instructions, I promise