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    Installing - connection to device lost

    Scheduled Pinned Locked Moved Oneplus 3/3T
    69 Posts 16 Posters 18.1k Views 3 Watching
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      • E Offline
        En Ragegit @Lakotaubp
        last edited by En Ragegit

        @lakotaubp
        Thanks for the reply. Yes, I am familiar with TWRP, I have applied the wipe and reformat functions. My inquiry was about any potential specific order to apply each step, and even if you have to repeat a few, reboot TWRP in between, because I have tried plenty of times, interchanging the order, repeating steps, all to no avail.

        Tried the .deb installer as well as the appimage.

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @En Ragegit
          last edited by

          @en-ragegit from what I remember in that order wipe everything then format. Then I used wipe and bbotstrap option on the installer with the devel option. Then there is the normal advice on trying another cable or two. Good luck.

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          • G Offline
            geekyneo @Guest
            last edited by

            Hi @thilov, @mikeglover

            Would request you to kindly the steps and the sequence in which the Format/Advance Wipe should be used to successfully install UT on OnePlus 3T.

            I've tried every sequence possible and those mentioned on the page.

            I have the same observation as @En-Ragegit .

            Also do mention the installer version, TWRP version etc.

            The installer is able to successfully install the Oxygen OS but not UT using the same cable. On installing UT the process ends up saying "Connection to device lost".

            Also if there is any manual step to perform the installation ?

            Best Regards

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @geekyneo
              last edited by

              @geekyneo
              No matter what version of twrp I used, this workd for me:

              1. format Data to ext4
              2. wipe System, Dalvick, Cache and Internal Storage.
              G 4 Replies Last reply Reply Quote 0
              • G Offline
                geekyneo @Guest
                last edited by

                Thanks @thilov

                Trying it now.

                ? 1 Reply Last reply Reply Quote 0
                • G Offline
                  geekyneo @Guest
                  last edited by

                  @thilov what about the OS ?
                  I mean if a previous installation failed, do I need to install Oxygen OS and then follow your steps or can continue directly after failure ?

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    geekyneo @Guest
                    last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      geekyneo @Guest
                      last edited by

                      @thilov

                      Request you to please check logs : https://pastebin.com/E7DXEktC

                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @geekyneo
                        last edited by

                        @geekyneo You don't need to install Oxygen OS. Just try it again.
                        From which distribution are you installing? Some failed with Linux Mint.

                        1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @geekyneo
                          last edited by

                          @geekyneo Oh, you are using Windows.... Please try Ubuntu. No installation is necessary. A live system is enough.

                          G 1 Reply Last reply Reply Quote 0
                          • G Offline
                            geekyneo @Guest
                            last edited by

                            @thilov It's linux Mint(based on Ubuntu). It's not windows...

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @geekyneo
                              last edited by A Former User

                              @geekyneo yeah, as I wrote before - some failed with Mint. Try Ubuntu. There is an open issue on Github.

                              G 3 Replies Last reply Reply Quote 0
                              • G Offline
                                geekyneo @Guest
                                last edited by

                                @thilov , I can confirm that it's failing for UBports snap installer 8.8.0 on Ubuntu 20.04 live machine, with device on Oxygen OS 9.0.6.
                                I've followed all the wipe/format step as instructed by you.

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                                • LakotaubpL Offline
                                  Lakotaubp
                                  last edited by

                                  Just as a thought is that version of Oxygen ok for the OP3/3T or would an older version be better. Can't think why but are the partions off in some way? Probably nothing to do with it and the answer is easy but lost for now on this.

                                  G 1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    geekyneo @Guest
                                    last edited by

                                    @thilov it's failing for Ubuntu 20.04 installed on a system.
                                    Installer versions tried are 0.8.4 & 0.8.8.

                                    {"level":"info","message":"Downloaded file 1 of 12"}
{"level":"info","message":"Downloaded file 2 of 12"}
{"level":"info","message":"Downloaded file 3 of 12"}
{"level":"info","message":"Downloaded file 4 of 12"}
{"level":"info","message":"Downloaded file 5 of 12"}
{"level":"info","message":"Downloaded file 6 of 12"}
{"level":"info","message":"Downloaded file 7 of 12"}
{"level":"info","message":"Downloaded file 8 of 12"}
{"level":"info","message":"Downloaded file 9 of 12"}
{"level":"info","message":"Downloaded file 10 of 12"}
{"level":"info","message":"Downloaded file 11 of 12"}
{"level":"info","message":"Downloaded file 12 of 12"}
{"level":"verbose","message":"running core action write"}
{"level":"verbose","message":"running adb action wait"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"}
{"level":"verbose","message":"running adb action preparesystemimage"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\",\"code\":1},\"stderr\":\"mount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\"}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"cat /etc/recovery.fstab\"],\"stdout\":\"# Android fstab file.\\n# The filesystem that contains the filesystem checker binary (typically /system) cannot\\n# specify MF_CHECK, and must come before any filesystems that do specify MF_CHECK\\n\\n#TODO: Add 'check' as fs_mgr_flags with data partition.\\n# Currently we dont have e2fsck compiled. So fs check would failed.\\n\\n#<src>                                                       <mnt_point>       <type>  <mnt_flags and options>                                                                                         <fs_mgr_flags>\\n/dev/block/bootdevice/by-name/boot                           /boot             emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/recovery                       /recovery         emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/system                         /system           ext4    rw,barrier=1,discard                                                                                            wait\\n/dev/block/bootdevice/by-name/userdata                       /data             ext4    nosuid,nodev,noatime,barrier=1,noauto_da_alloc                                                                  wait,check,encryptable=footer,formattable,length=-16384\\n/dev/block/bootdevice/by-name/persist                        /persist          ext4    nosuid,nodev,barrier=1                                                                                          wait\\n/dev/block/bootdevice/by-name/dsp                            /dsp              ext4    ro,nosuid,nodev,barrier=1                                                                                       wait\\n/dev/block/bootdevice/by-name/modem                          /firmware         vfat    ro,shortname=lower,uid=1000,gid=1000,dmask=227,fmask=337                                                        wait\\n/dev/block/bootdevice/by-name/bluetooth                      /bt_firmware      vfat    ro,shortname=lower,uid=1002,gid=3002,dmask=222,fmask=333                                                        wait\\n/dev/block/bootdevice/by-name/misc                           /misc             emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/logo                           /logo             emmc    defaults                                                                                                        defaults\\n\\n/devices/soc/6a00000.ssusb/6a00000.dwc3/xhci-hcd.0.auto/usb* auto              auto    defaults                                                                                                        voldmanaged=usbdisk:auto\"}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"rm -rf /cache/*\"]}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mkdir -p /cache/recovery\"]}"}
{"level":"debug","message":"adb created /cache/recovery directory"}
{"level":"verbose","message":"running adb action push"}
{"level":"command","message":"spawn:start: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"]}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount\"],\"stdout\":\"rootfs on / type rootfs (rw,size=2838236k,nr_inodes=709559)\\ntmpfs on /dev type tmpfs (rw,nosuid,relatime,size=2918868k,nr_inodes=729717,mode=755)\\ndevpts on /dev/pts type devpts (rw,relatime,mode=600,ptmxmode=000)\\nproc on /proc type proc (rw,relatime,gid=3009,hidepid=2)\\nsysfs on /sys type sysfs (rw,relatime)\\ntmpfs on /tmp type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717)\\ntmpfs on /storage type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717,mode=050,gid=1028)\\npstore on /sys/fs/pstore type pstore (rw,relatime)\\nadb on /dev/usb-ffs/adb type functionfs (rw,relatime)\\n/dev/block/bootdevice/by-name/system on /system type ext4 (rw,relatime,discard,data=ordered)\\n/dev/block/bootdevice/by-name/persist on /persist type ext4 (rw,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/dsp on /dsp type ext4 (ro,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/modem on /firmware type vfat (ro,relatime,uid=1000,gid=1000,fmask=0337,dmask=0227,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\n/dev/block/bootdevice/by-name/bluetooth on /bt_firmware type vfat (ro,relatime,uid=1002,gid=3002,fmask=0333,dmask=0222,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\ntmpfs on /cache type tmpfs (rw,nosuid,nodev,noatime,size=262144k,nr_inodes=729717,mode=771,uid=1000,gid=1000)\"}"}
{"level":"warn"}
{"level":"command","message":"spawn:exit: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"],\"code\":1}"}
{"level":"debug","message":"attempting to handle Error: no device"}
{"level":"warn","message":"lost connection to device"}
"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"}
{"level":"verbose","message":"running adb action preparesystemimage"}
{"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting
                                    1 Reply Last reply Reply Quote 0
                                    • G Offline
                                      geekyneo @Lakotaubp
                                      last edited by

                                      Hi @lakotaubp

                                      Actually the installer mentions the version to be 9.0.6 :smiling_face_with_smiling_eyes:

                                      LakotaubpL 1 Reply Last reply Reply Quote 0
                                      • LakotaubpL Offline
                                        Lakotaubp @geekyneo
                                        last edited by

                                        @geekyneo Wasn't sure it's been some time since I installed OP3. I know thw OP5 does as that was the last one I did. Have you tried with and without the bootstrap option? This is odd very similar to issues with a OPO to.

                                        G 1 Reply Last reply Reply Quote 0
                                        • G Offline
                                          geekyneo @Lakotaubp
                                          last edited by

                                          @lakotaubp the installer doesn't show oprion of bootstrapping like in OPO.

                                          1 Reply Last reply Reply Quote 0
                                          • G Offline
                                            geekyneo @Guest
                                            last edited by

                                            @thilov , the same installer works perfectly fine for OnePlus One and installation was a success.

                                            https://pastebin.com/9xBp4y1L

                                            LakotaubpL 1 Reply Last reply Reply Quote 0
                                            • ? Offline
                                              A Former User
                                              last edited by

                                              Sorry, but I can't help you any further. :man_shrugging_medium_skin_tone:

                                              1 Reply Last reply Reply Quote 0
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