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No Call or Media Audio Output (F5121)

Scheduled Pinned Locked Moved Sony Xperia X (F5121 & F5122)
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    • L Offline
      ledfloyd1984
      last edited by 15 Apr 2021, 04:00

      Hello there,

      I just recently purchased an Xperia X (F5121) on eBay with the intention of installing Ubuntu Touch. Everything seemed to install smoothly, but I am unable to playback any type of audio. I cant even listen to the ringtones in the system settings. Also my audio settings dont appear in the quick settings menu. It just says indicator-sounds (see screenshot).

      Any ideas?

      screenshot20210414_235943578.png

      1 Reply Last reply Reply Quote 0
      • C Offline
        c4pp4
        last edited by 16 Apr 2021, 00:33

        Hi, what is the output of the terminal command:

        pactl info
        
        L 2 Replies Last reply 16 Apr 2021, 02:25 Reply Quote 0
        • L Offline
          ledfloyd1984 @c4pp4
          last edited by 16 Apr 2021, 02:25

          @c4pp4 Here is the output:

          phablet@ubuntu-phablet:~$ pactl info
          Server String: /run/user/32011/pulse/native
          Library Protocol Version: 30
          Server Protocol Version: 30
          Is Local: yes
          Client Index: 7
          Tile Size: 65496
          User Name: phablet
          Host Name: ubuntu-phablet
          Server Name: pulseaudio
          Server Version: 8.0
          Default Sample Specification: s16le 2ch 44100Hz
          Default Channel Map: front-left,front-right
          Default Sink: sink.fake.sco
          Default Source: source.fake.sco
          Cookie: 0c36:41d0

          1 Reply Last reply Reply Quote 0
          • L Offline
            ledfloyd1984 @c4pp4
            last edited by 16 Apr 2021, 02:30

            @c4pp4 One thing I failed to mention. I also tried plugging in headphones, and there still wasn't any sound. Afterwards, I tried connecting to a bluetooth speaker, and it worked! I'm beginning to think there is an odd hardware problem here.

            1 Reply Last reply Reply Quote 0
            • C Offline
              c4pp4
              last edited by c4pp4 16 Apr 2021, 02:49

              Another one:

              pacmd list-sinks | grep -E "index:|name:"
              
              L 1 Reply Last reply 16 Apr 2021, 02:55 Reply Quote 0
              • L Offline
                ledfloyd1984 @c4pp4
                last edited by 16 Apr 2021, 02:55

                @c4pp4 Here's the output:
                hablet@ubuntu-phablet:~$ pacmd list-sinks | grep -E "index:|name:"

                • index: 0
                  name: <sink.fake.sco>
                1 Reply Last reply Reply Quote 0
                • C Offline
                  c4pp4
                  last edited by c4pp4 16 Apr 2021, 03:06

                  Looks like there is missing a primary sink, the output should be:

                  * index: 0
                        name: <sink.primary>
                    index: 1
                        name: <sink.fake.sco>
                  

                  Another one:

                  pacmd list-modules | grep "name:"
                  
                  L 1 Reply Last reply 16 Apr 2021, 03:16 Reply Quote 0
                  • C Offline
                    c4pp4
                    last edited by 16 Apr 2021, 03:15

                    and

                    pacmd list-cards
                    
                    L 1 Reply Last reply 16 Apr 2021, 03:19 Reply Quote 0
                    • L Offline
                      ledfloyd1984 @c4pp4
                      last edited by 16 Apr 2021, 03:16

                      @c4pp4 That's weird. Here is the output:

                      phablet@ubuntu-phablet:~$ pacmd list-modules | grep "name:"
                      name: <module-stream-restore>
                      name: <module-augment-properties>
                      name: <module-switch-on-port-available>
                      name: <module-switch-on-connect>
                      name: <module-droid-discover>
                      name: <module-trust-store>
                      name: <module-null-sink>
                      name: <module-null-source>
                      name: <module-bluetooth-policy>
                      name: <module-bluez5-discover>
                      name: <module-native-protocol-unix>
                      name: <module-default-device-restore>
                      name: <module-rescue-streams>
                      name: <module-always-sink>
                      name: <module-suspend-on-idle>
                      name: <module-systemd-login>
                      name: <module-position-event-sounds>
                      name: <module-role-cork>
                      name: <module-role-ducking>
                      name: <module-dbus-protocol>
                      name: <module-filter-heuristics>
                      name: <module-filter-apply>
                      name: <module-cli-protocol-unix>

                      1 Reply Last reply Reply Quote 0
                      • L Offline
                        ledfloyd1984 @c4pp4
                        last edited by 16 Apr 2021, 03:19

                        @c4pp4 Looks like there aren't any cards:

                        phablet@ubuntu-phablet:~$ pacmd list-cards
                        0 card(s) available.

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          c4pp4
                          last edited by 16 Apr 2021, 03:30

                          Another one:

                          aplay -l
                          
                          L 1 Reply Last reply 16 Apr 2021, 03:38 Reply Quote 0
                          • L Offline
                            ledfloyd1984 @c4pp4
                            last edited by 16 Apr 2021, 03:38

                            @c4pp4 Nothing:

                            hablet@ubuntu-phablet:~$ aplay -l
                            aplay: device_list:268: no soundcards found...

                            1 Reply Last reply Reply Quote 0
                            • C Offline
                              c4pp4
                              last edited by c4pp4 16 Apr 2021, 03:47

                              Have you tried to reinstall UT?

                              Another one:

                              cat /proc/asound/cards
                              
                              L 2 Replies Last reply 16 Apr 2021, 03:51 Reply Quote 0
                              • L Offline
                                ledfloyd1984 @c4pp4
                                last edited by 16 Apr 2021, 03:51

                                @c4pp4 Yes, multiple times. I mainly wanted to see if anybody else experienced this. I now really do think the sound chip is fried. How that happened, I have no clue.

                                C 1 Reply Last reply 16 Apr 2021, 03:52 Reply Quote 0
                                • C Offline
                                  c4pp4 @ledfloyd1984
                                  last edited by 16 Apr 2021, 03:52

                                  @ledfloyd1984 What channel are you using?

                                  L 1 Reply Last reply 16 Apr 2021, 03:56 Reply Quote 0
                                  • L Offline
                                    ledfloyd1984 @c4pp4
                                    last edited by 16 Apr 2021, 03:54

                                    @c4pp4 Same thing:

                                    phablet@ubuntu-phablet:~$ cat /proc/asound/cards
                                    --- no soundcards ---

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      ledfloyd1984 @c4pp4
                                      last edited by 16 Apr 2021, 03:56

                                      @c4pp4 I selected the dev channel that is selected by default for the Xperia X. Cant remember the exact name.

                                      C 1 Reply Last reply 16 Apr 2021, 03:59 Reply Quote 0
                                      • C Offline
                                        c4pp4 @ledfloyd1984
                                        last edited by 16 Apr 2021, 03:59

                                        @ledfloyd1984 Can you try stable?

                                        L 1 Reply Last reply 16 Apr 2021, 18:57 Reply Quote 1
                                        • L Offline
                                          ledfloyd1984 @c4pp4
                                          last edited by 16 Apr 2021, 18:57

                                          @c4pp4 Yeah, I tried that as well. No results. Not sure whats going on here.

                                          C 1 Reply Last reply 16 Apr 2021, 21:36 Reply Quote 0
                                          • C Offline
                                            c4pp4 @ledfloyd1984
                                            last edited by c4pp4 16 Apr 2021, 21:36

                                            @ledfloyd1984 Maybe syslog can help:

                                            cat /var/log/syslog | grep -E "audio|tasha"
                                            

                                            Or you can try to manually load missing modules:

                                            pacmd load-module module-droid-card-24 rate=44100 quirks=+unload_call_exit
                                            pacmd load-module module-droid-glue-24
                                            

                                            You can try to install back an android rom to test audio.

                                            L 1 Reply Last reply 17 Apr 2021, 02:55 Reply Quote 0
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