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    Stuck on Google Splash Screen Instead of Going to Recovery Mode

    Google Pixel 3a/3a XL
    install issue pixel 3a installation recovery
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    • N
      npierce last edited by

      Hi all,

      I bought a new 3a specifically for the purpose of using Ubuntu Touch and I am having a hard time installing it. I ran into a major issue:

      My phone, after UBPorts software begins rewriting the firmware, cannot boot into recovery mode to finish the install. Instead it just jumps to the Google on a white background splash screen.

      I downgraded my phone to PQ3B.190801.002 and have tried it on two separate computers with two separate OS. Anyone here run into similar issues?

      Thanks,
      Pierce

      H C 2 Replies Last reply Reply Quote 0
      • H
        HarryMason @npierce last edited by

        @npierce I have the same issue but I download old version 0.8.9 and that works on first try.

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        • J
          joshndroid last edited by

          Hey mate i did the conversion today and also had this issue.

          I used the 0.8.8 version and it also worked first go 🙂

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          • S
            sringgen last edited by

            I have the same issue with the latest installer. I have tried old installers multiple times with no luck though.

            Can one of you that had luck with a previous version explain what steps you took to put PQ3B.190801.002 on before using the installer?

            Here are the steps I took:

            Run ./flash-all.sh for PQ3B.190801.002 factory image
            Enable developer mode
            Enable usb debugging
            Run installer 0.8.9-beta
            Flashing firmware finishes
            Select recovery mode
            Device still hangs on google screen (doesn't enter recovery mode)

            stanwood M 2 Replies Last reply Reply Quote 0
            • stanwood
              stanwood @sringgen last edited by stanwood

              @sringgen Indeed, I've notice that UBports installer V .0.9.1 does not reboot automatically the device in recovery mode. I could finalize the installation by rebooting manually on recovery mode (press and hold Vol+ AND power, then release power, then release Vol+).

              Or, you can try this command: (Linux PC only)

              adb reboot recovery
              

              Then plug your device to your PC again and UBports installer is able to send files to the device.
              See my thread here:

              https://forums.ubports.com/topic/6023/installing-connection-to-device-lost/55?_=1633712714414

              Nexus 5 stable
              If God has a computer, it must be a GNU/Linux

              S M 2 Replies Last reply Reply Quote 0
              • S
                sringgen @stanwood last edited by

                @stanwood Do you have a Pixel 3a? I believe the issues that the others and myself have in this thread is after going into recovery we are stuck at the Google screen.

                I did however find another thread where a user suggested checking some advanced options when using the Android Flash Tool. I tried this and 0.8.8 worked for me after flashing PQ3B.

                The options are:
                Force Flash All Partitions
                Disable Verity
                Disable Verification

                Untitled.png

                stanwood M 2 Replies Last reply Reply Quote 0
                • stanwood
                  stanwood @sringgen last edited by

                  @sringgen Unfortunately I don't personally have a Pixel 3a.
                  So I'm trying to give some general guidelines.

                  The problem may be more specific and will require the help of qualified people.

                  Nexus 5 stable
                  If God has a computer, it must be a GNU/Linux

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    sringgen @stanwood last edited by

                    @stanwood Ok, that is what I thought. This is Pixel specific.

                    I just tried 0.9.1 like you suggested but was still stuck at Google boot screen.

                    There are various issues in GitHub for this already. The good thing is the older installer still works.

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                    • N
                      npierce last edited by

                      Hi all,

                      I followed all the steps that you recommended. I re-flashed the OS to PQ3B.190801.002 choosing the options @sringgen recommended and downloaded an app image of 0.8.8 and 0.8.9.

                      I was able to successfully get passed the Google splash screen and into recovery mode. From there it seemed to be working. Unfortunately, now it gets to what I'm guessing is the UT loading screen until my device crashed into fastboot stating the error: no boot.img found.

                      Do you have any idea why this might be happening for me and not other people?

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        joshndroid @npierce last edited by

                        @npierce I would probably try again. I would also try a different USB port (I have definitely had issues with ports USB3/2 or even on AMD vs intel) systems. It sounds bizarre but just what I have encountered over the years... Sometimes simple thing such as changing port or PC or even the cable and magically it works properly

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                        • N
                          npierce last edited by

                          I was able to get it to work maybe one in fifteen times. One thing I think may have helped was immediately unplugging the phone as soon as the install is done.

                          I then experienced issues with it recognizing my SIM card. I think I fixed this by reinstalling Android with the Flash Tool with the SIM card in, removing it before booting into Android and reinserting it before installing UT.

                          Now I am trying to fix my mobile data issues and install waydroid. I think I need to put in a custom APN. Will report my progress as I go.

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                          • N
                            npierce last edited by

                            Was successful installing Waydroid. It just took a couple tries I guess. Trying APN now

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                            • N
                              npierce last edited by

                              Just read up on the VoLTE and the issues with it. I have Verizon so I don't think I'll be able to use Ubuntu Touch as a daily driver but I am thinking of buying a seperate phone for testing. Thank you @HarryMason @joshndroid @sringgen @stanwood for all your help.

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                              • C
                                Clint @npierce last edited by

                                @npierce I'm having the same problem. How do I get out of the "Google" splash screen?

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                                • M
                                  mw4jet @Clint last edited by

                                  @clint Hold the power button until it shuts off, then hold volume down and power buttons at the same time to enter bootloader/recovery mode so you can then reflash Android 9 so you can just do it again, and again, and again...ad infinitum.

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                                  • C
                                    Clint last edited by

                                    Could this have something to do with the problem we're seeing? https://github.com/ubports/ubuntu-touch/issues/1837 If so, it's not obvious to me there is a solution. @UniSuperBox posted "Funny enough, you can get another shell into the device in this state. Running sudo reboot there causes the Pixel 3a to boot into the selected mode, but the Volla Phone does not." but I don't know how to use this information to complete the install. BTW: I tried using UBports 0.8.8 ... but I ran into the same problem.

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                                    • M
                                      mw4jet @sringgen last edited by

                                      @sringgen said in Stuck on Google Splash Screen Instead of Going to Recovery Mode:

                                      I have the same issue with the latest installer. I have tried old installers multiple times with no luck though.

                                      Can one of you that had luck with a previous version explain what steps you took to put PQ3B.190801.002 on before using the installer?

                                      Here are the steps I took:

                                      Run ./flash-all.sh for PQ3B.190801.002 factory image
                                      Enable developer mode
                                      Enable usb debugging
                                      Run installer 0.8.9-beta
                                      Flashing firmware finishes
                                      Select recovery mode
                                      Device still hangs on google screen (doesn't enter recovery mode)

                                      My Pixel 3a only responds to "adb devices" when in Android 9, totally unrecognized after the first process that flashes partitions with fastboot.

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                                      • M
                                        mw4jet @stanwood last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          mw4jet @sringgen last edited by

                                          @sringgen said in Stuck on Google Splash Screen Instead of Going to Recovery Mode:

                                          @stanwood Do you have a Pixel 3a? I believe the issues that the others and myself have in this thread is after going into recovery we are stuck at the Google screen.

                                          I did however find another thread where a user suggested checking some advanced options when using the Android Flash Tool. I tried this and 0.8.8 worked for me after flashing PQ3B.

                                          The options are:
                                          Force Flash All Partitions
                                          Disable Verity
                                          Disable Verification

                                          Untitled.png

                                          Gotta quote the correct post! This is the one I was wanting to quote.

                                          Where is this tool available, I am using Command Prompt in windows and get no dialog, just terminal like display.

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                                          • C
                                            Clint @mw4jet last edited by

                                            @mw4jet The tool is mentioned here: https://developers.google.com/android/images#sargo. Note: "Android Flash Tool works with any Web browser that supports WebUSB, such as Chrome or Edge 79+." I think Opera can support and has version for Linux. So ... Google, MicroSoft, or China ...

                                            C 1 Reply Last reply Reply Quote 0
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