BQ Aquaris X Pro turn off after logo.

[monchib]

Hi, in these last days my phone started charging slower, without fast charge and today it won't turn on. Battery is at 40% and charging (slowly) with no problems. If I press power button it turns on, vibrate, BQ logo, Aquaris X logo and then black screen, vibrate and turn off.
Since I press the button to turn it on, it takes 20 seconds to do all that and turn off.
I wiped the cache and the data reset to data factory. Nothing changed. Still the same issue.

Can anyone please help me?
Thanks a lot,
Simone

[Lakotaubp]

@monchib This site is for Ubuntu Touch devices https://devices.ubuntu-touch.io. You will need to look elsewhere for advice.

[monchib]

@monchib said in BQ Aquaris X Pro turn off after logo.:

Hi, in these last days my phone started charging slower, without fast charge and today it won't turn on. Battery is at 40% and charging (slowly) with no problems. If I press power button it turns on, vibrate, BQ logo, Aquaris X logo and then black screen, vibrate and turn off.
Since I press the button to turn it on, it takes 20 seconds to do all that and turn off.
I wiped the cache and the data reset to data factory. Nothing changed. Still the same issue.
Can anyone please help me?
Thanks a lot,
Simone

Sorry about that.
Thanks