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    Unregistered SIM, phone not working

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      • F Offline
        fred56
        last edited by

        Hello UBports community !
        I recently managed to install UT 16.04 on my Aquaris E5 (Ubuntu Edition).
        But I can not make my phone work nor make calls: he tells me that my SIM card is not registered.
        But he detected it and accepted my SIM PIN.
        I had no problem of this kind with my previous system (the latest Canonical Ubuntu Touch).
        When I go to "Cellular Parameters / Carrier & APN / Carier", the operator search is automatically performed, mine is found (Free) but it refuses me to select it. When I return to "Carrier & APN", the entry "Carrier" remains at "None".
        I suspect a write access problem, but on which device or file?
        Another strange thing that can be linked: it does not save the password of my WiFi network and creates a new entry in the list of networks every time I leave it.
        Does anyone have an idea of ​​the source of these problems?
        Fred

        M 1 Reply Last reply Reply Quote 1
        • M Offline
          Marathon2422 @fred56
          last edited by

          @fred56
          Look to see if you have an imei number.
          This is shows in android, as nvram error x 10
          This usually happens if you use the flash _tool
          and use the ' format all+ download ' setting.

          Try searching ubports

          F 1 Reply Last reply Reply Quote 1
          • F Offline
            fred56 @Marathon2422
            last edited by

            @Marathon2422 : Right ! I have no IMEI number (None,None) and the serial number is 0123456789ABCDEF.
            I have used flash_tool with "format all+dowload" 😞
            searching UBports forum for a solution to write the IMEI (I got the number on the box)
            Fred

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            • M Offline
              Marathon2422 @fred56
              last edited by

              @fred56
              Try viewing,β€œ xxx.skyneel.com” and search for, nvram error. ( replace x with www)
              This should explain it for you

              F 1 Reply Last reply Reply Quote 0
              • F Offline
                fred56 @Marathon2422
                last edited by

                @Marathon2422
                I have looked at xxx.skyneel.com and found on it two methods to restore the IMEI on a phone, but none of these works on mine :
                1- by installing MobileUncle apps, but its is an android apps so I cant install it on an ubuntu touch phone.
                2- by entering the engineering mode by tapping code * # * # 3646633 # * # * or *#4634#, but in my case nothing happens 😞
                So what could I try now ?
                should I install an Android system on my aquaris E5 HD and then install MobileUncle apps ?
                but how to do it ?
                Fred

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