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    The reply button crashes my Dekko2 client

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      • W Offline
        wayne_tbt
        last edited by

        Hi folks,

        Im running Dekko2 as my email client on Ubuntu Touch on a Sony Xperia X.
        Im using the dev channel.

        Every time I try to reply to an email, dekko2 crashes. Is anyone else experiencing this?

        Best wishes,

        Wayne.

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        • ? Offline
          A Former User @wayne_tbt
          last edited by A Former User

          @wayne_tbt
          Hello,
          I checked this on GigaSet/VollaPhone (using IMAP, because POP3 does not work at the moment) and Dekko2 is not crashing when pressing the reply button.
          But I noticed, that the origin sender is lost and I have to add the information again. Additionally if I reply to a mail with is containing an attachment this one is also not attached to the reply. (But this might be by design).
          But maybe you can discuss this here on telegram: https://t.me/DekkoUsersGroup if you have telegram.
          Just for curiosity, you are using IMAP or POP and you set up an identity as default?
          Cheers

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          • 3 Offline
            3T_Ed
            last edited by

            @wayne_tbt
            No crash on OP 3T either, using IMAP

            Replied email (to my own address) is moved to 'Concepts' folder (not sent directly and moved to 'Sent items' folder) and strangely left in queue, unable to send from there. On the receiving end the inbox keeps hanging when pulling down to receive the message. Only after rebooting Dekko 2 the message in 'Concepts' can be send and be received in Inbox successfully.

            Critics are the true Positives | OnePlus 3T, Lumia 950

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            • W Offline
              wayne_tbt
              last edited by

              @Tellina

              Thank you for your reply.

              I am using IMAP email on the dekko client.

              Pressing the reply icon just crashes dekko for me.

              I'll join the telegram group.

              Thanks,

              Wayne.

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              • W Offline
                wayne_tbt @wayne_tbt
                last edited by

                @wayne_tbt

                This has been sorted by confirming the settings in my Dekko Account. The app crashed because I was using PLAIN for authentication instead of the LOGIN option.

                Many thanks to Stefan over at the Dekko telegram group for helping me work throught the issue.

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                • ? Offline
                  A Former User @wayne_tbt
                  last edited by

                  @wayne_tbt Ok, great to hear. Thanks for sharing the reason how to fix this issue.

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