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    Phone doesn't start after update

    Scheduled Pinned Locked Moved Volla Phone
    13 Posts 6 Posters 908 Views 4 Watching
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      • D Offline
        digo @Ian
        last edited by

        @Ian Yes, thanks for the link.

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        • D Offline
          digo @MrT10001
          last edited by

          @MrT10001 I hoped there is another way. I'm on Gentoo which to my knowledge has no package for the installer. I tried the AppImage but that needs an older libfuse than I have installed. Do you perhaps know if I can use a Raspberry Pi to use the UT installer out of the box?

          MrT10001M 1 Reply Last reply Reply Quote 0
          • MrT10001M Offline
            MrT10001 @digo
            last edited by

            @digo Can you run Ubuntu/Debian in a Virtual machine?

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

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            • D Offline
              digo @MrT10001
              last edited by

              @MrT10001 It seems that is what I need to do.

              I tried to do it with a Raspberry Pi with snap but ubports-installer isn't available for armhf:

              $ sudo snap install ubports-installer
              error: snap "ubports-installer" is not available on stable for this architecture (armhf) but exists on other architectures (amd64, arm64).
              

              ...

              arubislanderA 1 Reply Last reply Reply Quote 0
              • arubislanderA Offline
                arubislander @digo
                last edited by

                @digo Download an ubuntu desktop ISO and write it do a usb drive. Then start a live session and install the UBports installer on that, you should be able to use it that way.

                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                Happily running Ubuntu Touch
                Google Pixel 3a (20.04 DEV)
                JingPad (24.04 preview)
                Meizu Pro 5 (16.04 DEV)

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                • D Offline
                  digo @arubislander
                  last edited by digo

                  @arubislander Thanks for that hint. I did it with a VM this time because I needed it anyway.

                  Unfortunately, I lost all data on the phone.

                  It was a Volla with pre-installed UT and the ubports-installer needed to unlock the device. I was warned that I will loose all data but I had no choice -- the phone was dead, anyway...

                  It looks to me as if the fresh installed OS is a bit different (in a positive sense) than what I had before but for now it's just a feeling.

                  arubislanderA T 2 Replies Last reply Reply Quote 0
                  • arubislanderA Offline
                    arubislander @digo
                    last edited by

                    @digo You needed to unlock the bootloader to install Ubuntu Touch on your Volla? I am enclined to believe it would have also worked without unlocking the bootloader if you had unchecked the bootstrap option. Unless you had the dual boot option enabled on your Volla phone, in that case, it is beyond my experience.

                    πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                    Happily running Ubuntu Touch
                    Google Pixel 3a (20.04 DEV)
                    JingPad (24.04 preview)
                    Meizu Pro 5 (16.04 DEV)

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                    • T Offline
                      treebeard @digo
                      last edited by

                      @digo It was exactly the same for me too. Installer needed to unlock when I thought it was already unlocked, and I lost all my data. Feels a bit different afterwards but I'm putting it down to differences in settings

                      2015 BQ Aquaris E4.5
                      2021 Volla Phone (Ubuntu Touch)
                      2023 Volla Phone X23 (Ubuntu Touch)

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                      • D Offline
                        digo @arubislander
                        last edited by

                        @arubislander Yes, I never unlocked it and always used the Update function. From the messages I read I was convinced I can only proceed if I agree to unlock (and lose all data).
                        Now it's too late to test if it would have been possible to not lose the data...

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                        • E Offline
                          Emmelyne @MrT10001
                          last edited by

                          Yes, had the same problem this morning after the update on my VollaPhone. I reflashed it from the UT installer (not ticking the wipe option) choosing the RC channel and it rebooted fine!

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