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    One+5: issues on sending and receiving pictures

    Scheduled Pinned Locked Moved Unsolved Support
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      • A Offline
        Ad.
        last edited by Ad.

        Hello,
        I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
        I checked the APN settings wich are only two : Internet and MMS.
        I checked the message settings enabling MMS messages.

        Would you have any idea about how to solve this ?

        Thank you!
        Ad.

        C A lduboeufL 3 Replies Last reply Reply Quote 0
        • C Offline
          cbiglione @Ad.
          last edited by

          @Ad, Hello
          I have same issue with volla phone x and already asking for help. I will let you know if I solve my issue. What is your operator ?
          Regards,
          Christophe.

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          • A Offline
            Ad. @Ad.
            last edited by

            Good evening Christophe,

            My operator is 'Orange' in France. Thank you! I just saw your messages and also older discussions about this topic, tried the solutions proposed, but it didn't work so far.

            See you!
            Adrien

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            • lduboeufL Offline
              lduboeuf @Ad.
              last edited by

              @Ad said in One+5: issues on sending and receiving pictures:

              Hello,
              I have a One+5 (OS : Ubuntu 20.04) and it's impossible to send or receive picture since I started using it. Sending and receiving SMS perfectly works.
              I checked the APN settings wich are only two : Internet and MMS.
              I checked the message settings enabling MMS messages.

              Would you have any idea about how to solve this ?

              Thank you!
              Ad.

              First make sure your APN settings are correct.
              Wifi mut be off in order to send a MMS.

              I've heard that If you used previously Android or Ios, your carrier may have switched to IMS protocol, idk if there is a setting on Orange to disable it

              Otherwise, idk what to look at

              "nuntium" logs would help

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              • A Offline
                Ad.
                last edited by

                Good evening Iduboeuf,

                Thanks a lot for your answer and suggestions! And sorry to reply only only. I will check again the APN, but as far as I remember it was correct.

                See you soon for the feed back.
                Ad.

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