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    Ubports stuck on 16.04 OTA-18

    Scheduled Pinned Locked Moved Unsolved Support
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      • D Offline
        Dave
        last edited by

        I just realized that a Volla phone used by family members is stuck on OTA-18 and does not upgrade at all. Always claims that there are no updates.

        Though the channel selection drop-down is empty, indicating that something is off.

        Running

        sudo system-image-cli -v -p 0 --progress dots
        

        shows SSL errors:

        [..]
        [systemimage] Oct 16 23:07:32 2023 (6497) Reactor error: https://system-image.ubports.com/channels.json:SSL ERROR
        [systemimage] Oct 16 23:07:32 2023 (6497) uncaught exception in state machine
        Traceback (most recent call last):
          File "/usr/lib/python3/dist-packages/systemimage/state.py", line 133, in __next__
            step()
        

        Manual download from an ssh session on that phone shows a certificate error:

        $ wget -O- https://system-image.ubports.com/channels.json
        --2023-10-16 23:08:00--  https://system-image.ubports.com/channels.json
        Resolving system-image.ubports.com (system-image.ubports.com)... 172.67.150.210, 104.21.0.97, 2606:4700:3033::ac43:96d2, ...
        Connecting to system-image.ubports.com (system-image.ubports.com)|172.67.150.210|:443... connected.
        ERROR: cannot verify system-image.ubports.com's certificate, issued by ‘CN=E1,O=Let's Encrypt,C=US’:
          Issued certificate has expired.
        

        I guess the quickest possible fix is to try to reinstall that phone using the ubports installer?

        cheers,

        Dave

        arubislanderA 1 Reply Last reply Reply Quote 0
        • arubislanderA Offline
          arubislander @Dave
          last edited by

          @Dave a quick check shows that the current server certificate for that site was issued on October 11th and is valid until Jan 2024.

          Could you check if the date and time is set correctly on your family member's device?

          🇦🇼 🇳🇱 🇺🇸 🇪🇸
          Happily running Ubuntu Touch
          Google Pixel 3a (20.04 DEV)
          JingPad (24.04 preview)
          Meizu Pro 5 (16.04 DEV)

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