• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

Gallery app showing black squares not preview thumbnails

Scheduled Pinned Locked Moved Unsolved Support
gallerypixel 3a
16 Posts 8 Posters 1.3k Views 2 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B Offline
      BarryT
      last edited by 10 Feb 2024, 11:25

      The gallery app on my Pixel 3a is showing black squares rather than preview thumbnails of my photos. The app was working correctly on 20.04 OTA2 but when I updated to OTA3 and now OTA4 the thumbnails were replaced by black squares.
      Can anyone suggest what I have done wrong and how to fix it?
      FYI:- File Manger app shows thumbnails correctly for all the image files in my Pictures folder.

      M V 2 Replies Last reply 10 Feb 2024, 12:16 Reply Quote 0
      • M Offline
        MrT10001 @BarryT
        last edited by MrT10001 2 Oct 2024, 12:22 10 Feb 2024, 12:16

        @BarryT I presume you have rebooted the device?

        This is in file manager:

        screenshot20240210_121920876.png

        This is in Gallery:

        screenshot20240210_121949702.png

        Gallery shows it correctly (Apple Clown Fish).

        Xiaomi Redmi Note 7.... And more...
        I have too many devices...

        B 1 Reply Last reply 10 Feb 2024, 16:56 Reply Quote 0
        • B Offline
          BarryT @MrT10001
          last edited by 10 Feb 2024, 16:56

          @MrT10001 Yes, I have rebooted many times. Still showing the black squares.

          M 1 Reply Last reply 10 Feb 2024, 18:55 Reply Quote 0
          • M Offline
            MrT10001 @BarryT
            last edited by 10 Feb 2024, 18:55

            @BarryT Have you tried using one to change your phone wallpaper?

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

            1 Reply Last reply Reply Quote 0
            • V Offline
              Vulpex @BarryT
              last edited by 10 Feb 2024, 21:23

              @BarryT

              hej Barry your post reminded me of my own poat
              a problem that persisted from the beginning and some how solved it self.

              https://forums.ubports.com/post/78300

              Btw a reboot does not work the same as a shut down. Like when your wi-fi or bluetooth has trouble... A reboot wont solve it but a shut down and proper re-start will...for me anyways

              Dont know if any of this helps,
              But i've noticed improvements on my device
              over time. So no worries πŸ™‚

              Running UT on FairPhone4
              And loving it

              O 1 Reply Last reply 11 Feb 2024, 15:48 Reply Quote 1
              • O Offline
                OtaDr @Vulpex
                last edited by 11 Feb 2024, 15:48

                My problem with the gallery ( displays only black squares ) was solved by playing the new system installation over the usb cable
                (20.04 )

                B 1 Reply Last reply 11 Feb 2024, 18:02 Reply Quote 0
                • B Offline
                  BarryT @OtaDr
                  last edited by 11 Feb 2024, 18:02

                  @OtaDr I'm trying to avoid doing a full re-install. It isn't a big problem at the moment as I can get at my photos via the File Manager. I was hoping for a simple fix.

                  L 1 Reply Last reply 14 Feb 2024, 23:31 Reply Quote 0
                  • B Offline
                    BarryT
                    last edited by 13 Feb 2024, 14:20

                    It's going from bad to worse:-
                    I tried to re-install just the Gallery app, so I used the App Store to remove the Gallery app but now it refuses to re-install.
                    I have installed an equivalent photo management app called Imaginario which works correctly.
                    There is definitely something wrong with the Gallery app.

                    M 1 Reply Last reply 13 Feb 2024, 21:08 Reply Quote 1
                    • M Offline
                      Mario.CH @BarryT
                      last edited by 13 Feb 2024, 21:08

                      Hi @BarryT,

                      Have you tried the following in the Settings application?
                      Go to >> Settings >> Update >> Update settings >> Select Reinstall all apps.

                      Greetings Mario

                      πŸ“± Oneplus Nord N100 UT20.40 (OTA5); then Xperia X (since 2020) at last UT 20.04(OTA5), now out of service due to defective camera
                      🐎 When you realize you are riding a dead horse, get off!
                      My languages skill: πŸ‡¨πŸ‡­πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ, and only orally: πŸ‡¬πŸ‡§ πŸ‡ΉπŸ‡­

                      B 1 Reply Last reply 15 Feb 2024, 16:20 Reply Quote 0
                      • L Offline
                        Luksus @BarryT
                        last edited by Luksus 14 Feb 2024, 23:31

                        @BarryT just do a reinstall with ubports installer, without wipe you wont loose any data.

                        Then if the Gallery app works again and still shows black thumnails try to execute in terminal:
                        rm -rf .cache/mediascanner-2.0/ .cache/lomiri-thumbnailer/ .cache/gstreamer*/*

                        After that, do a reboot.

                        Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                        V B 2 Replies Last reply 15 Feb 2024, 21:25 Reply Quote 1
                        • B Offline
                          BarryT @Mario.CH
                          last edited by 15 Feb 2024, 16:20

                          @Mario-CH Thanks for the suggestion.
                          This command updates all of the existing apps but it did not replace the Gallery core app that I chose to remove.

                          1 Reply Last reply Reply Quote 0
                          • V Offline
                            Vulpex @Luksus
                            last edited by Vulpex 15 Feb 2024, 21:25

                            @Luksus thanks i tried your command and it worked for the gallery-app.
                            Sadly still no lasting change on the music-app
                            no thumbnails there... or if they a appear one scroll or changes within the file manger an back to black squares.
                            But thanks for another small fix.

                            Sorry @BarryT for hijacking/joining your post again. It continues to be problem for me, even after a fresh install. I wonder what the reason is for that goldfish like memory the mediascanner shows πŸ˜„

                            Running UT on FairPhone4
                            And loving it

                            1 Reply Last reply Reply Quote 0
                            • E Offline
                              Escain
                              last edited by 20 Feb 2024, 13:13

                              I am having the same issue here.
                              Uninstalling and reinstalling the Gallery (click command) did not help.
                              Also, removing the cache rm -rf .cache/mediascanner-2.0/ .cache/lomiri-thumbnailer/ .cache/gstreamer*/* and rebooting did not help neither.

                              I did not tried to reinstall ubports with ubports installer, as this is my phone and I don't want to play too much with it.

                              1 Reply Last reply Reply Quote 0
                              • V Offline
                                Vulpex
                                last edited by 20 Feb 2024, 22:40

                                Hej @BarryT
                                No idea if this will help you but I've noticed that when I'm connected to wifi and mobile data!
                                My gallery app shows the black loading squares
                                and my music app displays black squares too.

                                So if i stick to just wifi or just mobile data, the gallery app displays my pictures properly and the music player the available album covers.
                                If I'm to switch on both data connections
                                the problem repeats...

                                I dont know what causes this problem for you
                                but i think I've solved it for my Fairphone 4

                                Running UT on FairPhone4
                                And loving it

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  BarryT @Luksus
                                  last edited by 1 Apr 2024, 13:50

                                  @Luksus Apologies for the late reply.
                                  I have carried out a reinstall (no wipe) using the ubports installer but it did not reinstall the missing Gallery app.

                                  arubislanderA 1 Reply Last reply 1 Apr 2024, 14:19 Reply Quote 0
                                  • arubislanderA Offline
                                    arubislander @BarryT
                                    last edited by 1 Apr 2024, 14:19

                                    @BarryT have you seen this post?

                                    πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                                    Happily running Ubuntu Touch
                                    Google Pixel 3a (20.04 DEV)
                                    JingPad (24.04 preview)
                                    Meizu Pro 5 (16.04 DEV)

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post