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Hello,
I have been gifted a oneplus phone in a box that reads nord n100 and at its back, a sticker reads BE2012.
I launched UBports installer (0.10.0) and upon plugging the device, the installer shows: "device not supported. Your device: bengal. Sorry, there is no port for this device yet!"
Did my gifter buy me a lemon or could it be that the phone was refurbished with a wrong image?
In case it was possibly refurbished with a wrong image, I would appreciate an advice on how get the good one for it so I could retry the UBports installer.
Thanks -
@bdomecq You need to download the Android ROM stipulated in the devices page and flash the device (using a Windows PC) using the supplied MSM Download tool. Once on the correct ROM and Android is setup, you then need to unlock the bootloader and set Android up again. Then with developer options enabled again and USB debugging switched on, the installer should then pick it up correctly when connected.
This is a shortened version of what to do, but read the forums and ask for help if required to get you up and running with UT.
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@MrT10001 First, thank you. I think I need a longer version in order to get my phone up and running with UT. Maybe not that longer. What I'm having difficulties is to finding the Android ROM stipulated in the devices page and the supplied MSM Download tool.
In the UT device page for the oneplus nord n100, I navigated to this github link and from the README.md there, there are links for firmwares BE83BA, BE81AA, links for unsupported firmwares BE82CF and BE82CB so I guess that is not good for my phone since the sticker at its back reads BE2012 - unless these 'BE' numbers don't make any difference?
I found a reference for BE2012 in this XDA Forums link but the person who posted that there mentioned she/he needed the version 10.5.3 but since the UT device page for the oneplus nord n100 advises to flash Android 9, that forum post doesn't seem to be of much help, specially because, in comment #2 of Jun 29 2024, the poster gives some complicated directions such as "if you do decide to do this make sure you turn your clock back to 2020 and disconnect the internet before flashing with MSM tool" that was never mentioned in the UT device page for the oneoplus nord n100.
Do you recommend that I open another post here in the forum to specifically ask if someone could indicate good links for me or is it OK to keep this one open?
Thank you again.
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@bdomecq On the device page there is this:
It contains the links to the required ROM. Use either of these and no other if you want to install UT, as they work and do not give issues when installing UT and running UT.
They come bundled with the MSM Download tool when you unzip the folder. The MSM Download tool is M$ Windows only and requires to be opened as administrator.
To install UT:
- Install fastboot and ADB on your PC (download and install platform tools)
- Enable developer options on the device by opening up settings, system, about phone and tapping the build number until it states developer options are enabled.
- Go to developer options and enable USB debugging.
- Open up a command line in the platform tools folder.
- connect the phone to the PC and accept the prompt on the phone.
- Open up the MSM Download tool as administrator, first time select user and it will open up. You will see a load of numbers with COM next to each one.
- In the command prompt you have opened up type in ./adb reboot edl
- the phone will boot to a blank screen and it will appear on one of the lines with COM - when you see this press start and LEAVE THE DEVICE ALONE. If you move the device it may interrupt the process due to a worn USB cable or connector. This will take up to 5minutes. If successful, the phone will reboot and you will have to set up Android again.
- Once in Android, enable developer options again and this time enable bootloader unlock as well as USB debugging.
- In your command prompt opened in Platform Tools, type in ./adb reboot bootloader.
- It will boot to the bootloader, then type in your command prompt ./fastboot OEM unlock and select unlock on the phone with the volume up/down and accept with the power button.
- It will reboot to Android setup, set it up again, enable developer options and USB debugging.
- Start the UT installer and follow the instructions.
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Hi @bdomecq,
You are unsure about glue labeled BE2012, I can understand that.
My box is labeled BE2013, and I was too, but after my research, I came across this website, and with a little courage and the experience I had made with the Sony Xperia (my previous device), the Oneplus Nord N100 runs with Ubuntu Touch.Edited: Created the link to the website, it was somehow lost, sorry.
So, I wish you good luck, because MrT10001 instructions will lead you to UT.
Greetings Mario
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@Mario.CH thank you for the encouraging words.
@MrT10001 thank you for the instructions. I am pretty sure I could get there because it's clear to me now except for a very 'small' problem that happened after someone kindly attempted to help me with this while I was at work and it resulted in the phone displaying on the left top corner of its screen a word I believe is qualcomm (it's 'cut' by the front camera) followed by 'crash dump'. I could not blame the person who kindly attempted to give me a hand because it was the very same person who had gifted me with this phone.Is this something that could be fixed or have I lost my phone completely?
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@bdomecq You have not lost your phone. Restart it and it should go away. If not then run the device through the MSM download tool again.
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@MrT10001 thank you again. I might take a time to get the MSM download tool again since I don't have access to a computer with Windows - I have only macs, one running with macOS and two old ones, one running with FreeBSD and the other, with Debian Linux.
Until I get access to the computer with Windows again, I can install Windows in a virtualbox in one of these computers... do you know if this could work or does this have to be done not inside a virtual machine?
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@bdomecq I don't think it runs well on a virtual machine, but I may stand corrected. Something to do with drivers, usb and com ports.
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@MrT10001 You're right. It doesn't. I had to borrow a computer with windows and succeeded and it works well - just the clock at the top right seems to be in lack of room as it shows only the hour and the colon.
I just want to comment a few things.
Both links for the EU firmware OxygenOS_10.5.2 and the Global OxygenOS_10.5.3, under the 'How to install Ubuntu Touch OS' section of this device (oneplus nord n100) are point to the same web address (https://onepluscommunityserver.com/list/Unbrick_Tools/OnePlus_Nord_N100/EU_BE83BA/Q/OnePlus_Nord_N100_EU_OxygenOS_10.5.2.zip). I figured out how to navigate to the correct link for the global image.
I wasn't able to flash with any of those EU and Global images. The MSM downloaded software 'complained' it was not the correct product.
I found out a web page on XDA with someone's advice on how to trick the software by modifying an xml file that had to be extracted from the ops by decrypting the ops file with a python tool then, after editing the xml file, to encrypt the ops file.
Thank you!
