UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Black screen on FP3+

    Scheduled Pinned Locked Moved Unsolved Fairphone 3
    4 Posts 3 Posters 270 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • K Offline
        Kjetil
        last edited by

        I have had low space left on my FP3, but not cleaned it up. Suddenly I could no longer open many programs, and finally, I could no longer boot it. I get the Fairphone flashscreen, and then it goes black. I can see that something is running behind the sceenes, because if I attach the phone with USB to my laptop, I can se that it is active in Nautilus file browser. I can not browse the device though.
        How can I save my data from the phone?

        1 Reply Last reply Reply Quote 0
        • KenedaK Keneda moved this topic from Support on
        • MrT10001M Offline
          MrT10001
          last edited by

          Boot the device into recovery and then use the ADB commands to pull the data from the he device onto the PC. If your device is seen if file manager such as nautilus can you not pull your data off from there?

          Xiaomi Redmi Note 7.... And more...
          I have too many devices...

          1 Reply Last reply Reply Quote 0
          • K Offline
            Kjetil
            last edited by

            I succesfully got into recovery mode and can now use ADB. The file manager can see the phone attached as "FP3", but comes with an error "Can not open the MTP-unit 001,013" when I try to browse it.

            LuksusL 1 Reply Last reply Reply Quote 0
            • LuksusL Offline
              Luksus @Kjetil
              last edited by

              @Kjetil you can't browse it. You need to access it through ADB using the terminal.
              Connect, mount data, transfer data using adb pull.

              There are some instructions for backups with ADB here in the forum somewhere.

              Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

              1 Reply Last reply Reply Quote 0
              • First post
                Last post