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    Stuck in fastboot mode after a so called successful install

    Scheduled Pinned Locked Moved Fairphone 3
    3 Posts 3 Posters 745 Views 2 Watching
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      • S Offline
        Stemy
        last edited by Stemy

        Hello,

        I'm a bit angry because despite the installer saying the install is successful, it seems to have, in contrary, bricked my phone (a FP3).
        Actually, it seems more a "schrödinger's success", because the installer says the install is a success, but the dialog windows says there's an error

        Error: unhandled rejection at [object Promise]: Error: Failed to create run: FetchError: request to https://ubports.open-cuts.org/graphql failed, reason: Hostname/IP does not match certificate's altnames: Host: ubports.open-cuts.org. is not in the cert's altnames: DNS:*.cloudwaysapps.com, DNS:cloudwaysapps.com

        Now it's unable to do anything but (re)start in fastboot mode whatever i'm asking, including power off.

        If i relaunch the installer, it says "partition table does not exist".

        So what am i supposed to do now ?

        LakotaubpL D 2 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @Stemy
          last edited by

          @Stemy Which version of UT where you trying to install and what OS was on the phone before you started. This info will help solve your issue.

          1 Reply Last reply Reply Quote 0
          • D Offline
            davidd @Stemy
            last edited by

            @Stemy
            I had the same issue. I rescued by bricked phone by installing android 10 (accroding to https://support.fairphone.com/hc/en-us/articles/18896094650513-Install-Fairphone-OS-manually#01HB8ZZ1BMMQNSNMFT3YXDBXA0) and afterwards I installed ubuntu touch via the UBports Snap again.

            The error still appeared after the installation but now my phone boots without any issue.

            1 Reply Last reply Reply Quote 0

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