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    4G CONNECTION IMPOSSIBLE

    Scheduled Pinned Locked Moved Oneplus 5/5T
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      • V Offline
        vince.vs
        last edited by

        Hello,
        I have been using UT for several years.
        I had not yet tried to connect my OPT5 to my mobile operator's 4G network.
        For updates or to check the web, I used to connect to the wifi network at home.
        Now (everything happens one day) I have tried to take advantage of mobile data with my card but without success because the SIM indicates that I am in 2G and yet in the cellular settings of UT, I checked the 2G/3G/4G option.
        My operator is telling me to switch to 4G, but I've ticked the right option on UT
        Can you help me?
        Thank you for your help!

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        • D Offline
          dosolly @vince.vs
          last edited by

          @vince.vs Please check your APN-Settings. On Operators Website are Settings for "elder Smartphones “ Try that first....

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          • V Offline
            vince.vs @dosolly
            last edited by

            @dosolly
            Hello,
            Sorry for only responding to your help now.
            I searched my provider's website, but there was no information other than to change
            my mobile phone.
            Therefore, I will visit one of this provider's shops as soon as I have time.
            Thank you again.

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