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Can't make or receive phonecalls pinephone

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callspinephone
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    • K Offline
      KarolinaK
      last edited by 9 Jun 2020, 15:04

      hello, I received my community edition pinephone today and I can't make or receive phonecalls. testing works as well as cellular data.

      any help is greatly appreciated.
      I'm in Sweden if that is relevant.

      1 Reply Last reply Reply Quote 0
      • T Offline
        TheTrell
        last edited by 9 Jun 2020, 18:36

        Hi, I'm having the same issue tried all the options I could find but just can't get phonecalls to work.
        I'm in Germany carrier is Vodafone.

        K 1 Reply Last reply 9 Jun 2020, 18:58 Reply Quote 1
        • K Offline
          KarolinaK @TheTrell
          last edited by 9 Jun 2020, 18:58

          @TheTrell interesting. What options did you try?

          1 Reply Last reply Reply Quote 1
          • T Offline
            TheTrell
            last edited by 9 Jun 2020, 19:03

            I went to System Settings -> Cellular and tried all the connection types and the options under Carrier & APN

            K 1 Reply Last reply 9 Jun 2020, 19:21 Reply Quote 0
            • K Offline
              KarolinaK @TheTrell
              last edited by 9 Jun 2020, 19:21

              @TheTrell ah yes I tried that as well without any luck

              1 Reply Last reply Reply Quote 1
              • N Offline
                Nathan123
                last edited by 9 Jun 2020, 19:37

                No need 4 phone calls...it does morse code for protection. 😊😊😊

                1 Reply Last reply Reply Quote 1
                • V Offline
                  Vartojas
                  last edited by Vartojas 6 Sept 2020, 20:17 9 Jun 2020, 20:11

                  Hm. Calls work with me. Also Germany but carrier is Telefonica.
                  But the phone disconnects from mobile connections while morph browser is running. And the Wlan disconnets after I click on a link on any website and only loads after reconnecting... πŸ˜‰
                  ...but compared to 2015 everything is still amazing.

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    Marathon2422
                    last edited by Marathon2422 6 Sept 2020, 20:28 9 Jun 2020, 20:24

                    i have the CE phone on AT&T in usa.
                    I left the choice for 2g or 2g3g or 2/3/4g Blank , did not select anything
                    made a new APN for LTE ( it may not really be LTE ,works for me)
                    rebooted and wallah !!!
                    most times it only wants the name of your provider ,for me
                    NAME Consumer Cellular
                    APN ccdata

                    do not try to put passwords in skip that

                    1 Reply Last reply Reply Quote 1
                    • T Offline
                      TheTrell
                      last edited by 9 Jun 2020, 20:56

                      I somehow just managed to make a call after I set it to 2G/3G/4G and APN Name Vodafone, restarted the phone and then just clicking on Carrier.

                      I'm happy now :beaming_face_with_smiling_eyes:

                      1 Reply Last reply Reply Quote 1
                      • F Offline
                        flohack
                        last edited by 9 Jun 2020, 22:15

                        Did you make a system update first? The factory image of the Pinephone is old. We did not manage to get all features in, so the first thing you want to do is to head to system settings and do an update there.

                        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                        K 2 Replies Last reply 10 Jun 2020, 05:40 Reply Quote 1
                        • K Offline
                          KarolinaK @flohack
                          last edited by 10 Jun 2020, 05:40

                          @Flohack yes my system is fully up to date, tried many different settings and nothing works 😞

                          1 Reply Last reply Reply Quote 1
                          • K Offline
                            KarolinaK @flohack
                            last edited by 10 Jun 2020, 14:01

                            @Flohack Now suddenly calls started to work for me. I have no idea why? because I did not change anything, it works now although I hear the other person very bad.

                            1 Reply Last reply Reply Quote 1
                            • T Offline
                              tricky
                              last edited by tricky 6 Oct 2020, 14:22 10 Jun 2020, 14:18

                              Hi,
                              My carrier in Poland is Orange. What i noticed so far is when i change Cellular settings to 2g/3g/4g i cannot make any calls and if i try to call from another phone to my Pinphone i get message that this number is not available at the moment.
                              I can make calls with 2g and 2g/3g
                              The funny thing is that when i'm switched to 2g only i get the best mobile reception quality - reception triangle(not sure if that's correct name) is completely white.
                              With 2g/3g enabled i get only 50% white and 0% with 2g/3g/4g

                              Besides that I'm randomly completely out of range on my PinePhone while my OPO is running with LTE

                              ? 1 Reply Last reply 15 Jun 2020, 12:23 Reply Quote 1
                              • T Offline
                                TheTrell
                                last edited by 10 Jun 2020, 15:46

                                My Calls stopped working again after a restart, did not change any settings.

                                K M 2 Replies Last reply 10 Jun 2020, 16:43 Reply Quote 0
                                • K Offline
                                  KarolinaK @TheTrell
                                  last edited by 10 Jun 2020, 16:43

                                  @TheTrell let's hope it starts working again. Mine still works (knock on wood).

                                  1 Reply Last reply Reply Quote 1
                                  • M Offline
                                    Marathon2422 @TheTrell
                                    last edited by 10 Jun 2020, 23:02

                                    @TheTrell check your setting after the reboot things change, try ,not selecting 2/3/4g leave that section blank, but double check your data is still turned on, and look at your apn and make sure you have the little box ticked/checkmarked (turns it green).
                                    good luck

                                    1 Reply Last reply Reply Quote 1
                                    • P Offline
                                      PhoenixLandPirat
                                      last edited by 10 Jun 2020, 23:07

                                      Not to disrupt the conversation to much, because it is important regardless.

                                      From what I understand, when you've found out what this problem is, the pinephone still wont be a usable phone device, because acording to the gitlab resource, the microphone doesn't work, and I dont think that you can use a bluetooth microphone to fix this, because I tried a bluetooth microphone with a recording app, and it just said that it didn't have permissions.

                                      I think that if you want to do calls you have to wait until apparmor is properly implemented in the OS, however, I would love to be proven wrong because I wanna call on my pinephone!

                                      T 1 Reply Last reply 11 Jun 2020, 05:35 Reply Quote 1
                                      • T Offline
                                        tricky @PhoenixLandPirat
                                        last edited by 11 Jun 2020, 05:35

                                        @PhoenixLandPirat For me microphone works fine and i can make calls. On Gitlab indeed microphone is marked as not working but maybe that's different use case (for example video conferencing apps )

                                        1 Reply Last reply Reply Quote 1
                                        • K Offline
                                          KarolinaK
                                          last edited by 11 Jun 2020, 19:29

                                          My calls still works but when I'm in a conversation I can barely hear the other person even though I have the volume on the highest. Other people can hear me excellently though πŸ™‚

                                          P 1 Reply Last reply 11 Jun 2020, 21:43 Reply Quote 2
                                          • P Offline
                                            PineFuture @KarolinaK
                                            last edited by 11 Jun 2020, 21:43

                                            @KarolinaK I am having the exact same issue. Call volume and the overall volume of the phone is not loud. I can't hear it ring when it's in my pocket when I'm out in public. I can hear other people in a call, but just barely. My volume is turned all the way up.

                                            1 Reply Last reply Reply Quote 1
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