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    OPO no more Internet

    Scheduled Pinned Locked Moved Support
    14 Posts 3 Posters 865 Views 1 Watching
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      • 3 Offline
        3T_Ed
        last edited by

        Oke.

        1. Have you tried adding the device to the home network manually using the deviced MAC address?
          Home network -> [first tab 'Network connections'] scroll down to bottom -> add device

        Just to be sure,
        6. did you buy the router brand new or used?
        7. your password equals the one stated on the backside of the router?
        8. you don't have guest access enabled right? *[Wi-Fi -> Guest Access -> first box should be unticked in first instance when you bought the router as used

        Critics are the true Positives | OnePlus 3T, Lumia 950

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        • N Offline
          nutzernam
          last edited by

          1. Now i have, but it doesn't worked
          2. brandnew
          3. yes
          4. guest access is disabled

          Other devices (two pc, one mobile) are still connected from the beginnig till now

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          • 3 Offline
            3T_Ed
            last edited by

            1. If the devices MAC address is not listed underneath the overview of failed attempts either
              [Wi-Fi -> Wi-Fi Network -> section Known Wi-Fi connections -> subsection Show Failed Attempts]
              I think we can rule out the FritzBox!, especially since you mentioned another mobile phone can keep connection (no UT?)

            2. Connection diagnosis does not output any problems? [Diagnose -> Function -> press 'start'] and latest FW is Fritz!OS 07.20?

            3. If you want to know for sure the new router isn't the problem you could consider resetting it to factory settings
              [System -> Back-up ->(if needed follow back-up instructions, else:) last tab 'Factory Settings' -> load factory settings]
              and after re-establishing internet connection (Power/DSL and WLAN green and not blinking) you should be able to automatically connect your device to the wireless network by pressing/holding the connect/WPS physical button om your router.

            Critics are the true Positives | OnePlus 3T, Lumia 950

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            • 3 Offline
              3T_Ed @3T_Ed
              last edited by 3T_Ed

              FYI
              I noticed my OnePlus automatically connects with the 5 GHz frequency band while others are on 2,4 GHz
              [Wi-Fi -> Wi-Fi Channel -> Wi-Fi Channel setting]
              Automatically does work for my devices.

              Critics are the true Positives | OnePlus 3T, Lumia 950

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              • N Offline
                nutzernam
                last edited by

                1. No, there is no Device listed, the other mobile is an Android
                2. No problems listed,and its 07.20
                3. Since i doesn't changed anything (only renaming the Router before i connected the devices)...maybe when nothing else works

                Both frequencies are enabled, my pc is on 5GHz.

                First of all: many thanks for your time, do you have any other ideas? Is reflashing the mobile a reasonable option?

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                • 3 Offline
                  3T_Ed @nutzernam
                  last edited by

                  @nutzernam

                  The one thing that has changed is the new router. As you mentioned in your OP you have been able to establish a succesfull connection initially.

                  Presuming you haven't changed your device to another channel, Reflashing should therefore not make any difference imo.

                  What happens when you change the connection of the Android device that is still connected? If you'd go into the phone's WiFi setting and 'forget' the current network connection to the FritzBox!, then turn off the Android phone and finally unplug the Fritzbox physically. Then after a few minuted plug in the router again, wait for the first and second indicator to be steady, before booting the Android phone. Curious to know if the Android will automatically detect and connect to the router again after having performed this hard reboot to the router. If not succesfully connected, we should definitely be looking into the FritzBox! settings again.

                  In addition you coulf have someone else give temporary access to the new router (using the physical 'Connect/WPS' connecting method described above) and see what happens.

                  As for the computets currently connected to the router, are they connected using WiFi too or by LAN?

                  Critics are the true Positives | OnePlus 3T, Lumia 950

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                  • ? Offline
                    A Former User
                    last edited by

                    Did you try to stop data connection? I sometimes have problems when switching from data to wifi and vice versa when both are on.

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                    • N Offline
                      nutzernam
                      last edited by

                      All Devices are WiFi connected. Only for setting up i connected my Laptop by LAN. There were no changes neither on the router nor the OPO while while i was out. The only thing: i used the OPO with data connection searching the internet.

                      Currently the data connection is off ( i tried both ways) only WiFi is on.

                      I will try the "Android Test " tomorrow.

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                      • N Offline
                        nutzernam
                        last edited by

                        Today i:

                        1. Deleted the network on the Android Device and turned it off

                        2. unplugged the router, waited 5 minutes

                        3. plugged the router in and waited until both indicators (power/DSL and WiFi) were steady

                        4. Turned the Android on.

                        5. the network was visible to the Android, entered the PW and had internet access

                        6. Load factory settings on the router 7530

                        7. tried to connect the OPO with the router (which has now another name)

                        8. failed to connect the OPO like before

                        9. went in the basement, took the old router (7360)

                        10. entered the PW of the old network on my OPO, had access

                        I bought the new router because i had trouble with randomly failing connections to DSL.
                        My provider said its not his fault, my eyes said its not my cable, so i thought: try another router.
                        In the morning not only my OPO was a real pain, but also the DSL connection failed more than ever…So tomorrow i will return the 7530. Meanwhile i enjoy surfing on the OPO using the old router until DSL fails again.

                        Many thanks for your time!

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                        • 3 Offline
                          3T_Ed
                          last edited by

                          YMW,

                          Sorry to hear that you have (had) that much trouble. If the seller can swap the router that would be great. I'm on FritzBox! 7590 and everything works fine.

                          Good luck!

                          Critics are the true Positives | OnePlus 3T, Lumia 950

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