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    Dekko2 on pinephone CE can't open attachments

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      • ? Offline
        A Former User
        last edited by

        Can't open attachments in email. The file is displayed at the bottom of the message but it can't be selected, nothing happens. Is this a known issue anybody?

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        • ? Offline
          A Former User @Guest
          last edited by A Former User

          @ziggutas : Hi maybe it depends on the file type or on the device. But I tested this a couple of minutes ago by receiving a *.png as attachment and I was able to open the attachment with my VollaPhone successfully. It took some time and I had to choose an appropriate app. I´m using Dekko 2 version 0.3.1. Maybe you get further information from Dekko telegram group https://t.me/DekkoUsersGroup

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          • ? Offline
            A Former User @Guest
            last edited by

            @Tellina Thanks for the link, I'll have to try later. I've got the motherboard of this phone out on the desk for attempting to fix a hardware issue! If all goes well, I'll be back.

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            • ? Offline
              A Former User @Guest
              last edited by

              @ziggutas Ok, so Dekko might be a smaller issue. Good luck!

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              • S Offline
                scottbouch
                last edited by

                I get this issue randomly on my Oneplus one. It mostly fails, but sometimes works.

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                • ? Offline
                  A Former User @scottbouch
                  last edited by

                  @scottbouch Ah, thanks. So it may work randomly. I've tried a few filetypes including .png as suggested by @Tellina . I'll try clearing cache.

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                    scottbouch
                    last edited by scottbouch

                    I've so far found zero patterns regarding file types or sizes, nor mobile data vs wifi, nor VPN or not.

                    Sometimes I get my file, mostly not.

                    Its a bit frustrating as I (edit: would like to) use my phone for email quite a lot, this coupled with the not sending emails on an equally random basis issue makes it quite unworkable.

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