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    bq Aquaris E4.5 mobile data connection not working

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    • F
      fabi last edited by

      Hi,

      I've flashed a bq Aquaris E4.5 Ubuntu Edition with the ubports image (krillin).
      Now, I can receive calls on both sims.
      However, the mobile data connection not working on either sim.
      Reboot did not help either.
      I can't enable the option mobile data in the settings.

      Any help appreciated.

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      • T
        TheUlpio last edited by

        Have you checked if in settings -> info the imei and both wlan and bluetooth mac fields are not empty?

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        • S
          Stefano last edited by

          Reset the APN in mobile settings, carrier&APN and make sure it's ticked the field.

          1 Reply Last reply Reply Quote 0
          • F
            fabi last edited by

            Hi,

            I could resolve the issue by removing all sims,
            rebooting without any sims and then after inserting both
            sims again, mobile data connection is working fine now.

            1 Reply Last reply Reply Quote 1
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