bq Aquaris E4.5 mobile data connection not working

[fabi]

Hi,

I've flashed a bq Aquaris E4.5 Ubuntu Edition with the ubports image (krillin).
Now, I can receive calls on both sims.
However, the mobile data connection not working on either sim.
Reboot did not help either.
I can't enable the option mobile data in the settings.

Any help appreciated.

[TheUlpio]

Have you checked if in settings -> info the imei and both wlan and bluetooth mac fields are not empty?

[Stefano]

Reset the APN in mobile settings, carrier&APN and make sure it's ticked the field.

[fabi]

Hi,

I could resolve the issue by removing all sims,
rebooting without any sims and then after inserting both
sims again, mobile data connection is working fine now.