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Installing - connection to device lost

Scheduled Pinned Locked Moved Oneplus 3/3T
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    • G Offline
      geekyneo @Guest
      last edited by 19 Jul 2021, 04:50

      Hi @thilov, @mikeglover

      Would request you to kindly the steps and the sequence in which the Format/Advance Wipe should be used to successfully install UT on OnePlus 3T.

      I've tried every sequence possible and those mentioned on the page.

      I have the same observation as @En-Ragegit .

      Also do mention the installer version, TWRP version etc.

      The installer is able to successfully install the Oxygen OS but not UT using the same cable. On installing UT the process ends up saying "Connection to device lost".

      Also if there is any manual step to perform the installation ?

      Best Regards

      ? 1 Reply Last reply 19 Jul 2021, 05:43 Reply Quote 0
      • ? Offline
        A Former User @geekyneo
        last edited by 19 Jul 2021, 05:43

        @geekyneo
        No matter what version of twrp I used, this workd for me:

        1. format Data to ext4
        2. wipe System, Dalvick, Cache and Internal Storage.
        G 4 Replies Last reply 19 Jul 2021, 05:49 Reply Quote 0
        • G Offline
          geekyneo @Guest
          last edited by 19 Jul 2021, 05:49

          Thanks @thilov

          Trying it now.

          ? 1 Reply Last reply 19 Jul 2021, 06:56 Reply Quote 0
          • G Offline
            geekyneo @Guest
            last edited by 19 Jul 2021, 06:23

            @thilov what about the OS ?
            I mean if a previous installation failed, do I need to install Oxygen OS and then follow your steps or can continue directly after failure ?

            1 Reply Last reply Reply Quote 0
            • G Offline
              geekyneo @Guest
              last edited by 19 Jul 2021, 06:40

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • G Offline
                geekyneo @Guest
                last edited by 19 Jul 2021, 06:55

                @thilov

                Request you to please check logs : https://pastebin.com/E7DXEktC

                ? 1 Reply Last reply 19 Jul 2021, 06:58 Reply Quote 0
                • ? Offline
                  A Former User @geekyneo
                  last edited by 19 Jul 2021, 06:56

                  @geekyneo You don't need to install Oxygen OS. Just try it again.
                  From which distribution are you installing? Some failed with Linux Mint.

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @geekyneo
                    last edited by 19 Jul 2021, 06:58

                    @geekyneo Oh, you are using Windows.... Please try Ubuntu. No installation is necessary. A live system is enough.

                    G 1 Reply Last reply 19 Jul 2021, 07:51 Reply Quote 0
                    • G Offline
                      geekyneo @Guest
                      last edited by 19 Jul 2021, 07:51

                      @thilov It's linux Mint(based on Ubuntu). It's not windows...

                      ? 1 Reply Last reply 19 Jul 2021, 09:02 Reply Quote 0
                      • ? Offline
                        A Former User @geekyneo
                        last edited by A Former User 19 Jul 2021, 09:02

                        @geekyneo yeah, as I wrote before - some failed with Mint. Try Ubuntu. There is an open issue on Github.

                        G 3 Replies Last reply 19 Jul 2021, 15:46 Reply Quote 0
                        • G Offline
                          geekyneo @Guest
                          last edited by 19 Jul 2021, 15:46

                          @thilov , I can confirm that it's failing for UBports snap installer 8.8.0 on Ubuntu 20.04 live machine, with device on Oxygen OS 9.0.6.
                          I've followed all the wipe/format step as instructed by you.

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Lakotaubp
                            last edited by 19 Jul 2021, 16:33

                            Just as a thought is that version of Oxygen ok for the OP3/3T or would an older version be better. Can't think why but are the partions off in some way? Probably nothing to do with it and the answer is easy but lost for now on this.

                            G 1 Reply Last reply 20 Jul 2021, 05:51 Reply Quote 0
                            • G Offline
                              geekyneo @Guest
                              last edited by 20 Jul 2021, 05:41

                              @thilov it's failing for Ubuntu 20.04 installed on a system.
                              Installer versions tried are 0.8.4 & 0.8.8.

                              {"level":"info","message":"Downloaded file 1 of 12"}
                              {"level":"info","message":"Downloaded file 2 of 12"}
                              {"level":"info","message":"Downloaded file 3 of 12"}
                              {"level":"info","message":"Downloaded file 4 of 12"}
                              {"level":"info","message":"Downloaded file 5 of 12"}
                              {"level":"info","message":"Downloaded file 6 of 12"}
                              {"level":"info","message":"Downloaded file 7 of 12"}
                              {"level":"info","message":"Downloaded file 8 of 12"}
                              {"level":"info","message":"Downloaded file 9 of 12"}
                              {"level":"info","message":"Downloaded file 10 of 12"}
                              {"level":"info","message":"Downloaded file 11 of 12"}
                              {"level":"info","message":"Downloaded file 12 of 12"}
                              {"level":"verbose","message":"running core action write"}
                              {"level":"verbose","message":"running adb action wait"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"}
                              {"level":"verbose","message":"running adb action preparesystemimage"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\",\"code\":1},\"stderr\":\"mount: mounting /dev/block/bootdevice/by-name/userdata on /data failed: Invalid argument\"}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"cat /etc/recovery.fstab\"],\"stdout\":\"# Android fstab file.\\n# The filesystem that contains the filesystem checker binary (typically /system) cannot\\n# specify MF_CHECK, and must come before any filesystems that do specify MF_CHECK\\n\\n#TODO: Add 'check' as fs_mgr_flags with data partition.\\n# Currently we dont have e2fsck compiled. So fs check would failed.\\n\\n#<src>                                                       <mnt_point>       <type>  <mnt_flags and options>                                                                                         <fs_mgr_flags>\\n/dev/block/bootdevice/by-name/boot                           /boot             emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/recovery                       /recovery         emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/system                         /system           ext4    rw,barrier=1,discard                                                                                            wait\\n/dev/block/bootdevice/by-name/userdata                       /data             ext4    nosuid,nodev,noatime,barrier=1,noauto_da_alloc                                                                  wait,check,encryptable=footer,formattable,length=-16384\\n/dev/block/bootdevice/by-name/persist                        /persist          ext4    nosuid,nodev,barrier=1                                                                                          wait\\n/dev/block/bootdevice/by-name/dsp                            /dsp              ext4    ro,nosuid,nodev,barrier=1                                                                                       wait\\n/dev/block/bootdevice/by-name/modem                          /firmware         vfat    ro,shortname=lower,uid=1000,gid=1000,dmask=227,fmask=337                                                        wait\\n/dev/block/bootdevice/by-name/bluetooth                      /bt_firmware      vfat    ro,shortname=lower,uid=1002,gid=3002,dmask=222,fmask=333                                                        wait\\n/dev/block/bootdevice/by-name/misc                           /misc             emmc    defaults                                                                                                        defaults\\n/dev/block/bootdevice/by-name/logo                           /logo             emmc    defaults                                                                                                        defaults\\n\\n/devices/soc/6a00000.ssusb/6a00000.dwc3/xhci-hcd.0.auto/usb* auto              auto    defaults                                                                                                        voldmanaged=usbdisk:auto\"}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"rm -rf /cache/*\"]}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mkdir -p /cache/recovery\"]}"}
                              {"level":"debug","message":"adb created /cache/recovery directory"}
                              {"level":"verbose","message":"running adb action push"}
                              {"level":"command","message":"spawn:start: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"]}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount\"],\"stdout\":\"rootfs on / type rootfs (rw,size=2838236k,nr_inodes=709559)\\ntmpfs on /dev type tmpfs (rw,nosuid,relatime,size=2918868k,nr_inodes=729717,mode=755)\\ndevpts on /dev/pts type devpts (rw,relatime,mode=600,ptmxmode=000)\\nproc on /proc type proc (rw,relatime,gid=3009,hidepid=2)\\nsysfs on /sys type sysfs (rw,relatime)\\ntmpfs on /tmp type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717)\\ntmpfs on /storage type tmpfs (rw,relatime,size=2918868k,nr_inodes=729717,mode=050,gid=1028)\\npstore on /sys/fs/pstore type pstore (rw,relatime)\\nadb on /dev/usb-ffs/adb type functionfs (rw,relatime)\\n/dev/block/bootdevice/by-name/system on /system type ext4 (rw,relatime,discard,data=ordered)\\n/dev/block/bootdevice/by-name/persist on /persist type ext4 (rw,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/dsp on /dsp type ext4 (ro,nosuid,nodev,relatime,data=ordered)\\n/dev/block/bootdevice/by-name/modem on /firmware type vfat (ro,relatime,uid=1000,gid=1000,fmask=0337,dmask=0227,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\n/dev/block/bootdevice/by-name/bluetooth on /bt_firmware type vfat (ro,relatime,uid=1002,gid=3002,fmask=0333,dmask=0222,codepage=437,iocharset=iso8859-1,shortname=lower,errors=remount-ro)\\ntmpfs on /cache type tmpfs (rw,nosuid,nodev,noatime,size=262144k,nr_inodes=729717,mode=771,uid=1000,gid=1000)\"}"}
                              {"level":"warn"}
                              {"level":"command","message":"spawn:exit: {\"cmd\":[\"adb\",\"-P\",5037,\"push\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubports-b338720c09678eb1ab6ce28b4c8e6ea5be08911b7c65e743d770eebd1521c5e4.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/device-762c2b584c58b5d2ff8f89917b0e4599cd054f74cbdfa37441bc6c9575112870.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/keyring-28992f008be20d562ea06745f563d3abe00b08da1b16e5b92e448e2d4ba21e9f.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/version-6.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-signing.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/image-master.tar.xz.asc\",\"/home/neo/.cache/ubports/oneplus3/Ubuntu Touch/ubuntu_command\",\"/cache/recovery/\"],\"code\":1}"}
                              {"level":"debug","message":"attempting to handle Error: no device"}
                              {"level":"warn","message":"lost connection to device"}
                              "}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"wait-for-any-any\"]}"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"get-state\"],\"stdout\":\"recovery\"}"}
                              {"level":"verbose","message":"running adb action preparesystemimage"}
                              {"level":"command","message":"exec: {\"cmd\":[\"adb\",\"-P\",5037,\"shell\",\"mount -a\"],\"error\":{\"message\":\"Command failed: adb -P 5037 shell mount -a\\nmount: mounting 
                              
                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                geekyneo @Lakotaubp
                                last edited by 20 Jul 2021, 05:51

                                Hi @lakotaubp

                                Actually the installer mentions the version to be 9.0.6 :smiling_face_with_smiling_eyes:

                                L 1 Reply Last reply 20 Jul 2021, 05:58 Reply Quote 0
                                • L Offline
                                  Lakotaubp @geekyneo
                                  last edited by 20 Jul 2021, 05:58

                                  @geekyneo Wasn't sure it's been some time since I installed OP3. I know thw OP5 does as that was the last one I did. Have you tried with and without the bootstrap option? This is odd very similar to issues with a OPO to.

                                  G 1 Reply Last reply 20 Jul 2021, 06:05 Reply Quote 0
                                  • G Offline
                                    geekyneo @Lakotaubp
                                    last edited by 20 Jul 2021, 06:05

                                    @lakotaubp the installer doesn't show oprion of bootstrapping like in OPO.

                                    1 Reply Last reply Reply Quote 0
                                    • G Offline
                                      geekyneo @Guest
                                      last edited by 20 Jul 2021, 06:11

                                      @thilov , the same installer works perfectly fine for OnePlus One and installation was a success.

                                      https://pastebin.com/9xBp4y1L

                                      L 1 Reply Last reply 20 Jul 2021, 14:20 Reply Quote 0
                                      • ? Offline
                                        A Former User
                                        last edited by 20 Jul 2021, 10:52

                                        Sorry, but I can't help you any further. :man_shrugging_medium_skin_tone:

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          Lakotaubp @geekyneo
                                          last edited by 20 Jul 2021, 14:20

                                          @geekyneo All I can think off for now and you might not like it 🙂 is to flash the OP3 with the OS version it shipped with and go from there. That should put everything back to where it should be. You can then do all the dev mode stuff, mtp transfer usb debugging, adb permissions and try again.
                                          That or try a much older version of the installer with the OP3 on it. Lost as to why it will not flash after clearing, formatting and so on.

                                          1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            RapidRotator
                                            last edited by 2 Sept 2021, 08:18

                                            I had the same problem and decided to try and solve it by formatting both /data and /system. TWRP provides buttons to change the filesystem type for any partition, but afaik not to format any partition except /data. So using the UI I changed the filesystem of /data to ext4 and formatted it.

                                            Then I went into a shell ($ adb shell on my PC but TWRP has an internal shell too) and unmounted /system to format it:

                                            ~ # mount
                                            

                                            Note the block device /system is mounted on, then:

                                            ~ # umount /system/
                                            ~ # mkfs.ext2 /dev/block/<device>
                                            

                                            (Yes, that's ext2, not 4, but it won't matter)

                                            You can of course use the shell to format /data (and /cache) the same way if you want.

                                            After that, I could install UT by not ticking the boxes for first install and wipe device.

                                            I would be interested if others also succeed using this solution.

                                            K C MoemM 3 Replies Last reply 2 Sept 2021, 16:10 Reply Quote 0
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