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Installer crash when clicking on "Choose file" button

Scheduled Pinned Locked Moved Solved UBports Installer
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    • P Offline
      PhAndersson @Alter
      last edited by 12 Oct 2021, 11:13

      @alter Thinking back about the whole sequence, I'm a bit concerned that my first failed attempt at flashing UT (before adapting the udev rules) may have left the phone in an "unexpected" state, which in turn caused the 2nd flashing attempt to fail with these ominous error messages.

      It is perhaps best at this point that use TWRP again to put Android9 back on the phone (in both slots), make sure the phone is bootable again, and retry the whole 'ubports-installer' process again.

      Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
      Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

      A 1 Reply Last reply 12 Oct 2021, 15:05 Reply Quote 1
      • A Offline
        Alter @PhAndersson
        last edited by 12 Oct 2021, 15:05

        @phandersson : I think I would also start over by doing just that. It seems errors keep popping up. Maybe also try the 0.9.0 version of installer then.

        Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

        P 1 Reply Last reply 13 Oct 2021, 12:26 Reply Quote 0
        • P Offline
          PhAndersson @Alter
          last edited by 13 Oct 2021, 12:26

          @alter Looking at its Changelog, release 0.9.0 seems to be the one that introduced the redesigned "File open" dialogue:

          "Implement XDG desktop portals to enable file picker dialogs for manual file downloads in the snap build"

          Also, if I understand their respective Changelogs correctly, neither 0.9.0 or 0.9.1 changed anything to the actual phone installation procedure. But please correct me if I'm wrong (or if the Changelog doesn't cover everything).

          Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
          Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

          A L 2 Replies Last reply 13 Oct 2021, 15:43 Reply Quote 0
          • A Offline
            Alter @PhAndersson
            last edited by 13 Oct 2021, 15:43

            @phandersson : I'm not a developer, but from what I've heard the version with problems is 0.9.1.

            Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

            P 1 Reply Last reply 13 Oct 2021, 16:23 Reply Quote 0
            • P Offline
              PhAndersson @Alter
              last edited by 13 Oct 2021, 16:23

              @alter I can certainly check v0.9.0 as well, since with 0.9.1 I could reproduce the crash without even connecting the phone 🙂

              Thanks for the suggestion.

              Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
              Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

              A 1 Reply Last reply 13 Oct 2021, 16:39 Reply Quote 0
              • A Offline
                Alter @PhAndersson
                last edited by 13 Oct 2021, 16:39

                @phandersson : You're welcome! I hope the UT install will go well for you this time!

                Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Lakotaubp @PhAndersson
                  last edited by Lakotaubp 13 Oct 2021, 16:46

                  @phandersson If you feel the need to run through the installer again try with 0.8.8 or 0.8.9. That seems to be solving most of the installer issues at present. https://github.com/ubports/ubports-installer/releases

                  S P 2 Replies Last reply 13 Oct 2021, 16:57 Reply Quote 0
                  • S Offline
                    stanwood @Lakotaubp
                    last edited by 13 Oct 2021, 16:57

                    @lakotaubp So just a simple question: As current installer version (0.9.1) seems definitely problematic, should one revert to 0.8.9 in Ubuntu repositories - including Ubuntu Software, Gnome Software, etc...? (Pending a future more stable release).

                    Redmi Note 9S Stable
                    If God has a computer, it must be a GNU/Linux

                    L 1 Reply Last reply 13 Oct 2021, 17:18 Reply Quote 0
                    • L Offline
                      Lakotaubp @stanwood
                      last edited by 13 Oct 2021, 17:18

                      @stanwood At present from what I've seen either 0.8.8 or .9 those seem to work consistently well, yes. A fix has been sorted and should be released soon. How soon not sure.

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        PhAndersson @Lakotaubp
                        last edited by 15 Oct 2021, 07:00

                        @lakotaubp said in Installer crash when clicking on "Choose file" button:

                        @phandersson If you feel the need to run through the installer again try with 0.8.8 or 0.8.9. That seems to be solving most of the installer issues at present. https://github.com/ubports/ubports-installer/releases

                        I re-flashed stock Android9 on the phone and then retried the UBport install yesterday night (with v0.8.8, as there seems to be a consensus around that one). It once again failed at the same point with the same error message (permission denied on "mkdir -p ...").

                        To me, this doesn't look like an installer problem any more, so I'll open a new thread on that topic in the device-specific forum (Xiaomi Mi A2).

                        Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
                        Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                        P 1 Reply Last reply 19 Oct 2021, 06:55 Reply Quote 0
                        • P Offline
                          PhAndersson @PhAndersson
                          last edited by 19 Oct 2021, 06:55

                          As indicated above, I opened a new post in the Xiaomi Mi A2 forum last Friday:
                          https://forums.ubports.com/topic/6840/ubports-install-fails-with-permission-error-on-the-device
                          with a lot of extra troubleshooting information.

                          Any hint as to how I should proceed would be most welcome, as I'm essentially stuck at the moment.

                          Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
                          Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

                          P 1 Reply Last reply 25 Oct 2021, 10:31 Reply Quote 0
                          • P Offline
                            PhAndersson @PhAndersson
                            last edited by 25 Oct 2021, 10:31

                            Problem has been resolved -- phone is now running UT OTA-19 stable.

                            Details about the fix in the device-specific post (see URL in previous post). I'll now mark this one as resolved as well.

                            Many thanks to all those who helped.

                            Xiaomi Mi A2 (16.04 OTA-25/stable) initially with 2 SIMs
                            Daily driver: Google Pixel 3a (20.04 OTA-8/stable) [was: Nokia N900 (Maemo) from 2009].

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