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    Phone Not Pulling Carrier Info From SIM Card

    Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
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      • D Offline
        DingDangDoong
        last edited by

        Pixel 3a on OTA-19, stable update channel, using a Verizon SIM card.

        Before installing ubuntu touch I verified that the phone can connect to towers, make phone calls, and use mobile data to access the internet with my SIM.

        Ubuntu touch doesn't appear to be connecting to the network.

        In the "Cellular > Carrier" menu there is only the automatic option. Two APNs are found but "checking" them doesn't enable a data/network connection. I am unsure what the cause is, does anyone have any ideas to try and narrow down what could be causing this?

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        • R Offline
          rocket2nfinity @DingDangDoong
          last edited by

          @dingdangdoong UT does not yet have VoLTE enabled to make calls on Verizon. You will need to use an AT&T or T-mobile network until that is fixed. It is a work in progress, not yet known when that will happen.

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          • D Offline
            DingDangDoong @rocket2nfinity
            last edited by

            @rocket2nfinity thank you for the info.

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