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Meizu Pro5 speaker issue - no sound

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    • H Offline
      halucigenia @advocatux
      last edited by 13 May 2018, 18:32

      @advocatux Ha, like it. 🙂

      Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

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      • H Offline
        halucigenia
        last edited by 13 May 2018, 18:33

        Even after warming up for a few hours it is still showing speaker when pressing volume up/down.

        Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

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        • L Offline
          ll
          last edited by 14 May 2018, 19:01

          Hi,

          I have the same issue with a MEIZU MX4. For me, I think it was related to the OTA3 update.
          What I saw is when the sound is not working and I try to put the volume to maximum, it didn't warn you about damaging your ears. But still when the sound is working.
          Finally, I am not able to understand when or what switch of the sound 😞

          ( I laugh aloud at the freezer part 😄 )

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          • H Offline
            halucigenia
            last edited by 15 May 2018, 11:57

            Well, the phone rebooted itself this morning while it was warm and reverted back to headphone mode only.
            So I put it in the freezer again and, again it went back to speaker mode. The ringtone and message received are audible again for now.

            Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

            A 1 Reply Last reply 15 May 2018, 13:23 Reply Quote 0
            • A Offline
              advocatux @halucigenia
              last edited by advocatux 15 May 2018, 13:23

              @halucigenia I'm starting to worry about your procedure leading to a serious problem with the battery. Those radical temperature changes can't be good for it.

              H 1 Reply Last reply 21 May 2018, 09:15 Reply Quote 0
              • Z Offline
                zsoltmd
                last edited by 17 May 2018, 07:55

                Hi, I had same issue on my Pro5 in dec. 2017. I had switch back to Android to doublecheck but no change. After it I tried to "cold down" method: I placed the phone to fridge (no freezer) for 2-3 minutes and then the "on headphone" sign had gone. it works fine until next reboot or headphone usage.....
                My phone was under warranty, so I could send back to seller to repair. They did not/could not give back the pro5, I could choose other brand new phone because there was not pro5 in the shop anymore.
                I think, this is a hardware issue and need to repair somehow. I agree with @advocatux , this fridge/cold down method is not healty for phone.

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                • Z Offline
                  zamakli
                  last edited by zamakli 18 May 2018, 12:55

                  I was actually able to fix it just by restarting it with no headphones plugged in. This still helped me identify the problem, so thanks! see: Tutuapp 9Apps Aptoide

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                  • H Offline
                    halucigenia @advocatux
                    last edited by 21 May 2018, 09:15

                    @advocatux Next time I need to do this I will just use the @zsoltmd method fridge (no freezer) for 2-3 minutes to be safe. Batteries can always be replaced but best not to risk it.

                    Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

                    S 1 Reply Last reply 21 May 2018, 09:39 Reply Quote 1
                    • S Offline
                      Stefano @halucigenia
                      last edited by Stefano 21 May 2018, 09:39

                      @halucigenia have anyone of you tried to change the headphone socket? Once you open the phone it's easy to take it out and replace it.
                      On some Blackberry devices there was such a problem as well, the culprit was the headphone jack socket. It malfunctioned ( no sound heard while ringing ) and keep stuck on headphones mode even without the headphones plugged in. Once the dirt was removed or the jack replaced, no problems anymore.
                      And the speaker is surely a bad contact or broken earpiece, try to get a new one. Even water damage, as some drop can get inside the earpiece and break it.
                      If the cold makes it work, there must be a bad connection. When the phone gets colder, the water condensing inside the phone, therefore temporarily fixes the connection and it works. Otherwise is just a woodoo.

                      H 1 Reply Last reply 21 May 2018, 13:11 Reply Quote 0
                      • H Offline
                        halucigenia @Stefano
                        last edited by 21 May 2018, 13:11

                        @stefano Yes, I have thought about replacing the headphone jack and have one on order. Also I did replace the earpiece speaker and that did not rectify the issue. The real puzzle is that after a cooling the issue does not re-appear until the headphones are used or the device is rebooted while warm. Mine has been fine for about a week without me using the headphones or rebooting.

                        Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

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                        • H Offline
                          halucigenia
                          last edited by 26 Aug 2018, 10:09

                          So, I eventually got around to replacing that headphone jack. I had been putting it off as the issue did not happen very frequently, but just recently it has been switching to headphone mode without a reboot. Also as replacing the headphone jack required removing the motherboard I was somewhat trepidatious about it.
                          No difference though, it still boots up in headphone mode until I cool it down for a period of time.
                          I will see if it lasts in speaker mode for longer over next few weeks.

                          In the meantime I have bought another pro5 advertised on amazon as a UK 32GB version. I will concentrate on re-partitioning and putting 16.04 on it.

                          Nexus4, Meizu MX4, Meizu Pro5, PinePhone UBPorts edition, PineTab, Pixel 3a XL

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