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    Problem with shutdown

    Scheduled Pinned Locked Moved Unsolved Volla Phone
    13 Posts 6 Posters 1.3k Views 3 Watching
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      • K Offline
        kristatos
        last edited by

        The last days I found out, how to provoke this issue. The problem appears, when telephone- and messaging-app and dekko is opened and you try to poweroff the device. Then lomiri just restarts and after that you can really poweroff.
        I'm able to provoke this behaviour several times in a row. And it's the same on E4.5 and Volla. On the Volla there is no swap used when these three apps are opened (what was thought to be the reason for this).

        BQ Aquaris E4.5 (UT 16.04)
        Vollaphone (UT 20.04)

        A 1 Reply Last reply Reply Quote 1
        • A Offline
          Alter @kristatos
          last edited by

          @kristatos : I can reproduce this behavior with 4 random apps open, but none of the mentioned apps. For instance with browser, gallery, camera, contacts open on my Volla, it also restarts at tapping shutdown.

          Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

          K 1 Reply Last reply Reply Quote 0
          • K Offline
            kristatos @Alter
            last edited by

            @alter I've tested it again with 4 random apps, and it's the same behaviour. When I look at the unity8-log I can see, that it's trying to close all open apps and when there are only two apps left, unity8 restarts:

            • app1, app2, app3, app4 left
            • closing app4
            • app4 closed
            • app1, app2, app3 left
            • closing app3
            • app3 closed
            • app1, app2 left
            • restart of unity

            BQ Aquaris E4.5 (UT 16.04)
            Vollaphone (UT 20.04)

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            • A Offline
              Alter @kristatos
              last edited by

              @kristatos : it seems this issue hasn't been reported yet. You can report here:
              https://github.com/ubports/ubuntu-touch/issues

              Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

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              • K Offline
                kristatos @Alter
                last edited by

                @alter I've reported the bug.

                BQ Aquaris E4.5 (UT 16.04)
                Vollaphone (UT 20.04)

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                • A Offline
                  Alter @kristatos
                  last edited by Alter

                  @kristatos : Thanks for reporting the issue to the UT developers on Github!

                  Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                  QugetQ 1 Reply Last reply Reply Quote 0
                  • QugetQ Offline
                    Quget @Alter
                    last edited by Quget

                    Whole ui randomly restarts sometimes when I use waydroid and try to use multiple apps in Ubuntu touch as well. (not trying to shutdown) all apps close too while I dont want that.

                    Would this be related?

                    🌹

                    K AppLeeA 2 Replies Last reply Reply Quote 0
                    • K Offline
                      kristatos @Quget
                      last edited by

                      @quget I don't think this is related but you can have a look at the logs, maybe you can already see what's the problem.

                      BQ Aquaris E4.5 (UT 16.04)
                      Vollaphone (UT 20.04)

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                      • AppLeeA Offline
                        AppLee @Quget
                        last edited by

                        Hi @quget

                        An explanation would be that you ran out of RAM.

                        1 Reply Last reply Reply Quote 0
                        • N Offline
                          nitanmarcel
                          last edited by

                          Halium 9 and Halium 10 devices might encounter this issue. It has been here for a while.

                          1 Reply Last reply Reply Quote 0
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