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    UNSOLVED pixel 3a OTA 23 video recording. file not viewable

    Google Pixel 3a/3a XL
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    • arubislander
      arubislander @uri last edited by

      @uri I just switched from RC channel to Stable to test this out, and unfortunately I can confirm this is an issue.

      Fortunately switching to RC fixes the issue for me.

      πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
      Happily running Ubuntu Touch
      BQ Aquaris M10 FHD (16.04 RC)
      Google Pixel 3a (20.04 DEV)
      JingPad (16.04 DEV)
      Meizu Pro 5 (16.04 DEV)
      PinePhone / PineTab UT CE (16.04 DEV)

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      • fredldotme
        fredldotme last edited by

        I've just tried to verify the issue, but I can't reproduce it. Have you attempted one more reboot after the upgrade? I had to change the video de- and encoding backend to account for wireless display support.

        Memories are just what the mind tells us about our actions.

        U 1 Reply Last reply Reply Quote 0
        • arubislander
          arubislander last edited by

          Checked switching from RC to Stable again, and this time video playback continued to work.

          @uri did you try rebooting the device again while still on stable as (at)fredldotme suggested?

          πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
          Happily running Ubuntu Touch
          BQ Aquaris M10 FHD (16.04 RC)
          Google Pixel 3a (20.04 DEV)
          JingPad (16.04 DEV)
          Meizu Pro 5 (16.04 DEV)
          PinePhone / PineTab UT CE (16.04 DEV)

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          • U
            uri @fredldotme last edited by uri

            SOLVED!!!!.
            Just rebooted the phone.
            Easy....

            @fredldotme

            fredldotme 1 Reply Last reply Reply Quote 0
            • fredldotme
              fredldotme @uri last edited by

              @uri Great. If it doesn't stay that way please let us know in a bug report, I can disable the offending piece of software permanently.

              Memories are just what the mind tells us about our actions.

              E 2 Replies Last reply Reply Quote 0
              • Topic has been marked as a question  arubislander arubislander 
              • Topic has been marked as solved  arubislander arubislander 
              • E
                Emphrath @fredldotme last edited by

                @fredldotme Topic actually not solved. Rebooting the Pixel did the trick for me, but now the bug is back and rebooting doesn't change a thing. Real issue there. I don't know which bug tracker I should submit this to, though... The mediaplayer git ?

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                • E
                  Emphrath @fredldotme last edited by

                  @fredldotme Same on RC. I can still play the videos that were recorded before OTA-23. I'm so sad. I lost videos I was quite happy with.

                  fredldotme 1 Reply Last reply Reply Quote 0
                  • fredldotme
                    fredldotme @Emphrath last edited by

                    @emphrath Will take care of it real quick.

                    Memories are just what the mind tells us about our actions.

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                    • E
                      Emphrath @fredldotme last edited by

                      @fredldotme Since you know what changes have been made, do you think the videos could be reverted to some readable format by converting them or sth, or are they just meaningless megabytes now ? Thanks for your work.

                      fredldotme 2 Replies Last reply Reply Quote 0
                      • fredldotme
                        fredldotme @Emphrath last edited by fredldotme

                        @emphrath If ffmpeg can handle them, then possibly. Other than that there is probably not much you can do. I know it sucks and probably hurts me the most (since I want to provide the features users care about) but yeah, don't know..

                        Memories are just what the mind tells us about our actions.

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                        • fredldotme
                          fredldotme @Emphrath last edited by

                          @emphrath Okay I have pushed a potential fix now, tomorrow's devel update should include it. In the meantime, try to copy your beloved videos to your PC, try to open them, and attempt to fix them with ffmpeg if possible.

                          Memories are just what the mind tells us about our actions.

                          E 2 Replies Last reply Reply Quote 0
                          • Topic has been marked as unsolved  arubislander arubislander 
                          • E
                            Emphrath @fredldotme last edited by

                            @fredldotme No worries and thanks for the tip. I do know and love ffmpeg, but mostly command line. You're talking about a gui app, right ? And surely i'll try something but I would at least need to know what problems do I want to fix ^^

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                            • E
                              Emphrath last edited by

                              Btw for some reason vlc on android plays the sound of the video - which ut media can't do.

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                              • E
                                Emphrath @fredldotme last edited by

                                @fredldotme Hello there. The update on devel does give some video playback for videos that were recorded today - but only half of the video at best, and jagged color patterns may appear at the beginning or end.

                                fredldotme 1 Reply Last reply Reply Quote 0
                                • fredldotme
                                  fredldotme @Emphrath last edited by fredldotme

                                  @emphrath you mean during playback on the device itself? Have you tried watching them on a PC yet?
                                  Also, I would suggest against UT Media app, it doesn't support hardware acceleration.

                                  Memories are just what the mind tells us about our actions.

                                  arubislander E messayisto 3 Replies Last reply Reply Quote 0
                                  • arubislander
                                    arubislander @fredldotme last edited by

                                    @fredldotme I mentioned this morning that video playback works. And it did. Bit turns out this is only with short videos of under a minute. Now I made one of 3 minutes long and it doesn't play back either, I am sorry to report.

                                    πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                                    Happily running Ubuntu Touch
                                    BQ Aquaris M10 FHD (16.04 RC)
                                    Google Pixel 3a (20.04 DEV)
                                    JingPad (16.04 DEV)
                                    Meizu Pro 5 (16.04 DEV)
                                    PinePhone / PineTab UT CE (16.04 DEV)

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                                    • E
                                      Emphrath @fredldotme last edited by

                                      @fredldotme I don't have access to a PC and I won't before a long time. I ran ffmpeg through libertine and it did the job during my attempts to fix my old videos. For example, a mp4 to mp4 conversion yields a file the same size, but with the real duration attached, and a fix image. I run my playbacks with vlc on waydroid, which behaved the same way as media player for videos taken after your devel fix: black screen and sound at the beginning, and after a couple of seconds, the actual vidzo kicks in.

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                                      • messayisto
                                        messayisto @fredldotme last edited by

                                        @fredldotme Same device, and on no channel video playback is possible. I changed channels several times and did several reboots. Now on devel with his mornings update same game 😞

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                                        • E
                                          Emphrath @messayisto last edited by

                                          @messayisto The devel fix DOES work to some extent: you won't be able to read the videos you took after OTA23 but you should be able to play the ones you shot after moving to devel

                                          messayisto 1 Reply Last reply Reply Quote 0
                                          • messayisto
                                            messayisto @Emphrath last edited by

                                            @emphrath Yes, that works now - thanks to you guys for fixing it. I stay on devel (it was 1004 that did the trick) for a while, maybe I can test some things from time to time. But I am only a enthusiastic fan. πŸ™‚

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