UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Problems unlocking JingPad bootloader

    JingPad A1
    3
    8
    259
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C
      cannonfodder
      last edited by

      I'm following the instructions outlined in How to Install Ubuntu Touch on the Jingpad A1/C1 but I'm not having any luck unlocking the JingPad bootloader.

      I can access the bootloader menu ("fastboot" at the top left of the screen and JingPad logo in center) and I have the JingPad Bootloader Unlock Tool ready to go in Chrome and the JingPad connected to my PC via USB cable.

      When I click connect in the JingPad Bootloader Unlock Tool, it lists a "fastboot device" but selecting that device does nothing: the "Unlock" button remains greyed out and "device status" is "disconnected".

      What can I do to troubleshoot this?

      arubislanderA D 2 Replies Last reply Reply Quote 0
      • arubislanderA
        arubislander @cannonfodder
        last edited by

        @cannonfodder what OS are you running the tool from?

        πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
        Happily running Ubuntu Touch
        BQ Aquaris M10 FHD (16.04 RC)
        Google Pixel 3a (20.04 DEV)
        JingPad (20.04 DEV)
        Meizu Pro 5 (16.04 DEV)
        PinePhone / PineTab UT CE (20.04 daily)

        C 1 Reply Last reply Reply Quote 0
        • C
          cannonfodder @arubislander
          last edited by

          @arubislander Xubuntu 22.04.2 LTS

          1 Reply Last reply Reply Quote 0
          • D
            DenMoore @cannonfodder
            last edited by

            @cannonfodder From memory, I could only get the unlock tool to work using a windoze machine.

            C 1 Reply Last reply Reply Quote 0
            • C
              cannonfodder @DenMoore
              last edited by

              @DenMoore I tried this on Windows and had even less success. The JingPad Bootloader Unlock Tool found no compatible devices.

              arubislanderA D 2 Replies Last reply Reply Quote 0
              • arubislanderA
                arubislander @cannonfodder
                last edited by

                @cannonfodder There might be drivers that need installing on Windows. But I did it so long ago I have forgotten what steps I took exactly to get the bootloader unlocked. I do remember however that I also needed to borrow a Windows laptop from my sister to get it done.

                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                Happily running Ubuntu Touch
                BQ Aquaris M10 FHD (16.04 RC)
                Google Pixel 3a (20.04 DEV)
                JingPad (20.04 DEV)
                Meizu Pro 5 (16.04 DEV)
                PinePhone / PineTab UT CE (20.04 daily)

                1 Reply Last reply Reply Quote 0
                • D
                  DenMoore @cannonfodder
                  last edited by

                  @cannonfodder As @arubislander mentioned I think you need to install some drivers first. From memory they were Unisoc USB drivers, I think.

                  C 1 Reply Last reply Reply Quote 0
                  • C
                    cannonfodder @DenMoore
                    last edited by

                    @DenMoore You were right. On Windows I needed to install unisoc drivers. I followed the instructions here.

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post