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FP2 camera loading forever

Scheduled Pinned Locked Moved Solved Fairphone 2
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    • C Offline
      Ced
      last edited by 26 Jul 2023, 19:09

      I had the /e/ OS installed on my Fairphone 2 and the camera was working fine. it was Android version 10.
      Now I installed Ubuntu Touch. The camera does not work: the app opens but stays on the loading screen with the app logo and the turning-wheel icon.
      There is no SD card in my FP2. I also tried with an SD card inserted and it makes no difference.
      The battery indicator seems to be going crazy sometimes because switches to red and then back to half-charged.
      OS installed: Ubuntu 16.04 2023-05-07
      any help appreciated

      K 1 Reply Last reply 26 Jul 2023, 20:10 Reply Quote 0
      • K Offline
        Keneda @Ced
        last edited by Keneda 26 Jul 2023, 20:10

        @Ced said in FP2 camera loading forever:

        it was Android version 10.

        So, there is the problem.

        The FP2 has two ports, one based on "legacy" way, wich was the canonical way of porting, and another one, based on Halium 7.1.
        First has a stable channel, wich work quite well and has a camera working, second only has a dev channel, and, from what i know, is not daily usable.

        Anyway i think for both those ports, you have to have a FP running FPOS android 7.

        I guess you installed stable port, so you should have a working camera.

        Didn't ubports installer told you you have a specific version of android running on your FP2 before starting installation ?

        You'll now have to reinstall the good android version on your FP2, and after that run ubports installer again to install FP2 UT (stable).

        You can also go to ubports telegramm channel to get help and details for the process : https://t.me/WelcomePlus

        Edit :
        Oh, i see from device page that version 2023-05-07 you installed is halium-devel, so definetly not to use if you want a working phone. So again, install the appropriate android version and then the stable UT version for this phone.

        Give a chance to the telegramm help channel i gave you for install process and details, there actually are 250 users online.

        And report your progress here and how you sorted your issue ^^

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
        🇲🇫🇬🇧

        C 1 Reply Last reply 21 Aug 2023, 17:10 Reply Quote 1
        • C Offline
          Ced @Keneda
          last edited by 21 Aug 2023, 17:10

          @Keneda I owe you some feedback: I did what you said and it works great. Thank you!

          K 1 Reply Last reply 21 Aug 2023, 20:25 Reply Quote 0
          • K Keneda marked this topic as a question on 21 Aug 2023, 20:25
          • K Offline
            Keneda @Ced
            last edited by 21 Aug 2023, 20:25

            @Ced
            You're welcome ^^

            2015-2023 : Meizu MX4 ☠️⚰️✝️
            2023-2024 : Nexus 5 ☠️⚰️✝️
            2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
            🇲🇫🇬🇧

            1 Reply Last reply Reply Quote 0
            • K Keneda has marked this topic as solved on 21 Aug 2023, 20:25
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