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    Phone App freezes every time

    Scheduled Pinned Locked Moved Support
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      • advocatuxA Offline
        advocatux @dS810
        last edited by

        @ds810 I've moved your question to Support.

        What OS are you running on your phone? Vivid or xenial?

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        • D Offline
          dS810
          last edited by

          @advocatux
          OS-Build-Number:
          r15
          Ubuntu 15.04

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          • flohackF Offline
            flohack
            last edited by

            HU! r15 is the old Canonical version? Did you ever change to UBports?

            BR

            My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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            • D Offline
              dS810 @flohack
              last edited by

              @flohack yes. I switched to UBports ca. 1.5 years ago... I have OpenStore on my phone etc...

              Do you mean I should install UBports again?

              advocatuxA 1 Reply Last reply Reply Quote 0
              • advocatuxA Offline
                advocatux @dS810
                last edited by

                @ds810 I think he meant that if you're running "r15" that's Canonical's, not UBports' image

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                • D Offline
                  dS810 @advocatux
                  last edited by dS810

                  @advocatux I understood. But I wouldn't have OpenStore on my phone if it would Cannonical image - right? I also can switch to different release channels like: stable/rc/dev. So far I know it's also an UBports feature.

                  advocatuxA 1 Reply Last reply Reply Quote 0
                  • advocatuxA Offline
                    advocatux @dS810
                    last edited by

                    @ds810 if you go to "System Settings > About" What it says in the OS line exactly?

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                    • D Offline
                      dS810 @advocatux
                      last edited by

                      @advocatux Ubuntu 15.04 (r15)
                      PS: I have UBports Boot-Logo on my phone...

                      advocatuxA 1 Reply Last reply Reply Quote 0
                      • advocatuxA Offline
                        advocatux @dS810
                        last edited by

                        @ds810 that's really weird, sounds like a half-cooked installation if that's even possible.

                        You should see "Ubuntu 15.04 (r3)"

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                        • D Offline
                          dS810 @advocatux
                          last edited by

                          @advocatux I switched from RC channel back to stable. System Settings -> About shows Ubuntu 15.04 (r3). But the App still freeze.

                          advocatuxA 1 Reply Last reply Reply Quote 0
                          • advocatuxA Offline
                            advocatux @dS810
                            last edited by

                            @ds810 I don't know why it freezes. Maybe you should do a backup of the data that you want to keep, and do a factory reset, or a reinstall, because afaik nobody else is having that same issue.

                            Maybe @Flohack can help you to debug the issue before reinstalling UT.

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                            • D Offline
                              dS810 @advocatux
                              last edited by

                              @advocatux You are right. Maybe it's better just to reinstall the os.... But I think I'm not alone with this issue:
                              https://github.com/ubports/ubuntu-touch/issues/195

                              advocatuxA 1 Reply Last reply Reply Quote 0
                              • advocatuxA Offline
                                advocatux @dS810
                                last edited by advocatux

                                @ds810 oh, I thought that bug was closed (sorry).

                                Anyway, maybe you should consider to go for xenial because I think 15.04 bugs are not going to be fixed, unless they impact xenial too, of course.

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