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    Installer stuck at Are you ready?

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      • G Offline
        Grisen
        last edited by Grisen

        I'm trying to install ubports using the latest installer on an E4.5 Krillin. I't already runs UT - just the original one.
        For some reason, the installer is stuck at "Are you ready for Ubuntu Touch on your Bq E4.5? I can't select anything.
        My computer is running Mint 18.3. I wanted to try on another computer, but for some reason, I can't get the phone to prompt my to accept the RSA-key.
        Any ideas?
        Regards
        Grisen

        advocatuxA 1 Reply Last reply Reply Quote 0
        • advocatuxA Offline
          advocatux @Grisen
          last edited by

          I can't select anything.

          @Grisen hi, that issue happened to me once but I closed the installer and opened it again and the problem was solved (YMMV).

          You can try your luck with this new installer version https://github.com/ubports/ubports-installer/releases/tag/0.2.5-beta It's a pre-release but it's working great so far.

          About your second issue. I assume your device is on "developer mode", isn't it? It should appear a pop-up asking for your authorization.

          Usually trying with different USB cables is a good idea too.

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            Grisen @advocatux
            last edited by

            @advocatux
            Same deal with 0.25.

            Issue 2: It popped up on the phone when I plugged in the first computer, but nothing happened when I plugged on the second. I tried with two different cables - no difference.

            I'll try on a third computer when I get home..

            Regards
            Grisen

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            • G Offline
              Grisen
              last edited by

              Same on my computer at home. If I use "adb devices" it prompts with the key, dunno why it doesn't work with ubports-installer. It still stops at "Are you ready for Ubuntu Touch on your Bq E4.5?"

              Regards
              Grisen

              advocatuxA 1 Reply Last reply Reply Quote 0
              • advocatuxA Offline
                advocatux @Grisen
                last edited by

                @Grisen have you tried to put your device on fastboot mode before plugging it to your computer?

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                • G Offline
                  Grisen
                  last edited by

                  Just did, and it continues if I select the device manually. Thanks!

                  Regards

                  Grisen

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                  • G Offline
                    Grisen
                    last edited by

                    I forgot to wipe, so I tried again, and now the installer works. Somehow the old installation on the phone (Canonical 15.04) stopped the installer.

                    Regards

                    Grisen

                    advocatuxA 1 Reply Last reply Reply Quote 0
                    • advocatuxA Offline
                      advocatux @Grisen
                      last edited by

                      @Grisen I'm glad to hear that, kudos! 🙂

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