SMS and call audio not working
-
@standupmobile Unfortunately as I learned earlier in the thread it's some kind of problem with something I don't understand. Changing the APN setting with info I found on the internet didn't work. I moved back to android for the time being a while ago and was wondering if there was a way to know when it is ready for me to come back to eliminate any guess work. If you had a website that you knew of with officially tested APN settings that might also be worth another try but I was under the impression that those are set automatically
-
@freefrog when it's fixed I will definitely talk about it in our Q&As, which happens every two weeks. Other than that we probably will also mention it in our Telegram channel.
-
@fredldotme I've implemented a workaround by NotKit that allows the phone to have stable telephony and SMS for a longer period of time. It will eventually run into the same problem but it's not within 24 hours but more in a few weeks. Should give us some time for a proper fix.
The workaround should be in the current devel channel releases.
-
@fredldotme Thanks for the update! If I was to run out of time in this workaround would I be able to restart it without reinstalling?
-
@freefrog sure, reinstalling shouldn't be necessary.
-
@standupmobile dose phone calls works fine? I have echo. Have you flashed Android with Ubuntu or you still have both?
-
@fruitkwan I'm sure I've tackled the echo issue before. It's possible the echo fix might need a first reboot after the initial installation. Did you try a reboot first?
-
@fredldotme You mean just reboot the phone? yes i did
-
Yes, phone seems OK. I had one person complain of echo - but may have been their side. Have had many other conversations where there was no complaint. I will test properly by swapping phones and report back...
-
@fredldotme I installed from the devel channel (using the latest installer) and all the previously mentioned problems persist. In addition following a reboot Bluetooth,WiFi, all the buttons, and the fingerprint sensor do not function and the cellular network settings have disappeared entirely (neither show up under rfkill though idk if that's standard behaviour).
-
@standupmobile Thank you. Would you mind sharing with me the steps you have taken? I am in Ottawa we can have a zoom call if you are ok with it.
-
@freefrog Reinstalled with stable branch then updated to devl through settings, all those other problems have disappeared but the original wireless problems persists
-
What carrier are you on? APN settings might not be set properly. easy to find correct ones for your carrier online - If you are Bell, I will post mine.
I also have better stability if I set the Cell Data to use 3G - although occasionally even it gets stuck in a cycle of fast on-off (as seen by the indicator cycling from 3G (or L) to an empty wifi sumbrella.
Also note: Its best to reboot after the APN / 3G/4G changes ... but reboot and power-off still have a bug so you have to repeat them more than once - You should (I think) need to cycle through and see a "bootloader unlocked" warning message .. not just the ubuntu Touch splash.
-
@freefrog Now the WiFi has stopped working again but the cellular is still detected though non functional. I have no idea if any of these things are connected so I am sharing them in the hope that they will be useful.
-
@freefrog Oh and in case this helps the update tool tells me I'm on version 202 and the about page says 2021-03-04/2 for build number
-
@standupmobile said in SMS and call audio not working:
Yes, phone seems OK. I had one person complain of echo - but may have been their side. Have had many other conversations where there was no complaint. I will test properly by swapping phones and report back...
Swapped phones and tested ... No echo issue atm.
-
@fredldotme Is there a way for me to tell if the fix has been correctly applied on my phone? I'm on version 206
-
@standupmobile Hi, I am also in Canada (Winnipeg) on Public Mobile (Telus). I am not having any problems with sms or calling but my data seems to be wonky. I installed UT yesterday and so far I have only seen data work once for only a few seconds. During that time I had my wifi off and I saw a "3G" icon in my top menu. On a similar note, that same 3g icon is always present in the network settings dropdown but I do not actually have data:
I know the 3a was having troubles with data and calls so maybe all the wrinkles have not been ironed out but I wondered if you had any ideas since you are also on a Canadian carrier. I also checked my apn settings and noticed it only had "isp.telus.com" in the internet apn, and the mms was empty. A quick Google search of Public mobile's site shows some data for apn settings but from 2014... I would be happy to help test any of this out and help this build. It has so much potential!
-
@rdl85 Hello, I'm also in Canada (on Fido) and have also had issues with APN settings on the 3a. As far as I can tell the Halium 9 devices seem to have issues with LTE or "Internet and MMS" APN settings. My Nexus 5, which has worked almost flawlessly for over a year only has one APN (Internet and MMS).
My guess is that when registering on the network the phone is not receiving a compatible APN. What I did was to change the seperate MMS and internet APNs and filled them with the same information copied from the one working on my nexus 5.
You can try using the settings from here:
https://www.publicmobile.ca/en/qc/get-help/articles/set-up-data-on-an-android-phone
Fill any fields that you can and change both APNs. Enable them both. Reboot. And let me know if it works. -
@aircooled Hi! Thanks for reaching out. A quick update: I was able to use this page to help my get data working: https://apn.global/ca/public-apn/. That said, I am still running into mms issues. I will look at your link and see if that helps with that lingering issue. The little I read mms is giving other people problems as well so it may not just be by APN settings.
ALSO: my UT journey started with a Nexus 5 and mine also worked flawlessly right out of the gate without me doing anything to the APN settings. If all else fails, I might try and duplicate the APN settings from that phone on my new(er) Pixel 3a.
