UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    SMS and call audio not working

    Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
    58 Posts 15 Posters 13.9k Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • F Offline
        Freefrog @fredldotme
        last edited by

        @fredldotme Thanks for the update! If I was to run out of time in this workaround would I be able to restart it without reinstalling?

        fredldotmeF 1 Reply Last reply Reply Quote 0
        • fredldotmeF Offline
          fredldotme @Freefrog
          last edited by

          @freefrog sure, reinstalling shouldn't be necessary.

          1 Reply Last reply Reply Quote 0
          • F Offline
            FruitKwan @StandUpMobile
            last edited by

            @standupmobile dose phone calls works fine? I have echo. Have you flashed Android with Ubuntu or you still have both?

            fredldotmeF S 2 Replies Last reply Reply Quote 0
            • fredldotmeF Offline
              fredldotme @FruitKwan
              last edited by

              @fruitkwan I'm sure I've tackled the echo issue before. It's possible the echo fix might need a first reboot after the initial installation. Did you try a reboot first?

              F 1 Reply Last reply Reply Quote 0
              • F Offline
                FruitKwan @fredldotme
                last edited by

                @fredldotme You mean just reboot the phone? yes i did

                1 Reply Last reply Reply Quote 0
                • S Offline
                  StandUpMobile @FruitKwan
                  last edited by

                  @fruitkwan

                  Yes, phone seems OK. I had one person complain of echo - but may have been their side. Have had many other conversations where there was no complaint. I will test properly by swapping phones and report back...

                  F S 2 Replies Last reply Reply Quote 0
                  • F Offline
                    Freefrog @fredldotme
                    last edited by Freefrog

                    @fredldotme I installed from the devel channel (using the latest installer) and all the previously mentioned problems persist. In addition following a reboot Bluetooth,WiFi, all the buttons, and the fingerprint sensor do not function and the cellular network settings have disappeared entirely (neither show up under rfkill though idk if that's standard behaviour).

                    F 1 Reply Last reply Reply Quote 0
                    • F Offline
                      FruitKwan @StandUpMobile
                      last edited by

                      @standupmobile Thank you. Would you mind sharing with me the steps you have taken? I am in Ottawa we can have a zoom call if you are ok with it.

                      S 1 Reply Last reply Reply Quote 0
                      • F Offline
                        Freefrog @Freefrog
                        last edited by

                        @freefrog Reinstalled with stable branch then updated to devl through settings, all those other problems have disappeared but the original wireless problems persists

                        F 1 Reply Last reply Reply Quote 0
                        • S Offline
                          StandUpMobile @FruitKwan
                          last edited by

                          @fruitkwan

                          What carrier are you on? APN settings might not be set properly. easy to find correct ones for your carrier online - If you are Bell, I will post mine.

                          I also have better stability if I set the Cell Data to use 3G - although occasionally even it gets stuck in a cycle of fast on-off (as seen by the indicator cycling from 3G (or L) to an empty wifi sumbrella.

                          Also note: Its best to reboot after the APN / 3G/4G changes ... but reboot and power-off still have a bug so you have to repeat them more than once - You should (I think) need to cycle through and see a "bootloader unlocked" warning message .. not just the ubuntu Touch splash.

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            Freefrog @Freefrog
                            last edited by

                            @freefrog Now the WiFi has stopped working again but the cellular is still detected though non functional. I have no idea if any of these things are connected so I am sharing them in the hope that they will be useful.

                            F 1 Reply Last reply Reply Quote 0
                            • F Offline
                              Freefrog @Freefrog
                              last edited by

                              @freefrog Oh and in case this helps the update tool tells me I'm on version 202 and the about page says 2021-03-04/2 for build number

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                StandUpMobile @StandUpMobile
                                last edited by

                                @standupmobile said in SMS and call audio not working:

                                @fruitkwan

                                Yes, phone seems OK. I had one person complain of echo - but may have been their side. Have had many other conversations where there was no complaint. I will test properly by swapping phones and report back...

                                Swapped phones and tested ... No echo issue atm.

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  Freefrog @fredldotme
                                  last edited by

                                  @fredldotme Is there a way for me to tell if the fix has been correctly applied on my phone? I'm on version 206

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rdl85 @StandUpMobile
                                    last edited by rdl85

                                    @standupmobile Hi, I am also in Canada (Winnipeg) on Public Mobile (Telus). I am not having any problems with sms or calling but my data seems to be wonky. I installed UT yesterday and so far I have only seen data work once for only a few seconds. During that time I had my wifi off and I saw a "3G" icon in my top menu. On a similar note, that same 3g icon is always present in the network settings dropdown but I do not actually have data:
                                    screenshot20210308_005759613.png

                                    I know the 3a was having troubles with data and calls so maybe all the wrinkles have not been ironed out but I wondered if you had any ideas since you are also on a Canadian carrier. I also checked my apn settings and noticed it only had "isp.telus.com" in the internet apn, and the mms was empty. A quick Google search of Public mobile's site shows some data for apn settings but from 2014... I would be happy to help test any of this out and help this build. It has so much potential!

                                    A 1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Aircooled @rdl85
                                      last edited by

                                      @rdl85 Hello, I'm also in Canada (on Fido) and have also had issues with APN settings on the 3a. As far as I can tell the Halium 9 devices seem to have issues with LTE or "Internet and MMS" APN settings. My Nexus 5, which has worked almost flawlessly for over a year only has one APN (Internet and MMS).

                                      My guess is that when registering on the network the phone is not receiving a compatible APN. What I did was to change the seperate MMS and internet APNs and filled them with the same information copied from the one working on my nexus 5.

                                      You can try using the settings from here:
                                      https://www.publicmobile.ca/en/qc/get-help/articles/set-up-data-on-an-android-phone
                                      Fill any fields that you can and change both APNs. Enable them both. Reboot. And let me know if it works.

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        rdl85 @Aircooled
                                        last edited by rdl85

                                        @aircooled Hi! Thanks for reaching out. A quick update: I was able to use this page to help my get data working: https://apn.global/ca/public-apn/. That said, I am still running into mms issues. I will look at your link and see if that helps with that lingering issue. The little I read mms is giving other people problems as well so it may not just be by APN settings.

                                        ALSO: my UT journey started with a Nexus 5 and mine also worked flawlessly right out of the gate without me doing anything to the APN settings. If all else fails, I might try and duplicate the APN settings from that phone on my new(er) Pixel 3a.

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          Freefrog
                                          last edited by

                                          Are the APN settings supposed to match what they are on android?

                                          A 1 Reply Last reply Reply Quote 0
                                          • A Offline
                                            Aircooled @Freefrog
                                            last edited by

                                            @freefrog They should be similar. Typically android will only have one for both MMS and internet but this doesn't seem to be working on the 3a right now. You can however just make one APN entry for each and just use the same info in both.

                                            1 Reply Last reply Reply Quote 0
                                            • F Offline
                                              Freefrog
                                              last edited by

                                              Hey does anyone know if the workaround has hit stable yet? If not could someone tell me when it does or tell me how to find out?

                                              1 Reply Last reply Reply Quote 2
                                              • First post
                                                Last post