MMS issues

Aircooled · 14 Mar 2021, 10:21

As this seems to be a problem for us Canadian and American users only, I thought I'd try and troubleshoot as best I can. If someone in europe with working MMS could post up their APN contents from /var/lib/ofono/<id> /gprs , I think it might be a good starting point.

Aircooled · 16 Mar 2021, 01:50

@fredldotme
Hey Alfred. If you get the chance I know you're using a 3a.

rdl85 · 18 Mar 2021, 03:23

Just thought I would mention I received two audio clips via mms tonight from a friend on my 3a. That said, it came about 30 hours later than when I know he sent them... Unfortunately, I still can't send out mms.

Public Mobile (Telus), Winnipeg, MB, Canada.
Pixel 3a - Stable, set to use the 2G/3G/4G connection option and running seperate internet and mms APN settings.

Not sure of this helps, but it was a first for me so something must have worked at least momentarily.

Aircooled · 18 Mar 2021, 10:06

@rdl85 Well that's something. Can you post up your gprs file for me?

StandUpMobile · 19 Mar 2021, 01:33

Good news on mms... No luck on my side sobfar either. Sorry to hijack the thread....but Are you guys getting reliable 4g (showing an L in the network indicator) ?

rdl85 · 19 Mar 2021, 06:47

@aircooled Here is my gprs file:

[Settings]
Powered=1
RoamingAllowed=0

[context1]
Name=Internet
AccessPointName=sp.mb.com
Username=
Password=
AuthenticationMethod=none
Type=internet
Protocol=dual
Preferred=true
MessageCenter=http://aliasredirect.net/proxy/mb/mmcs
MessageProxy=74.49.0.18

[context2]
Name=mobile internet
AccessPointName=sp.mb.com
Username=
Password=
AuthenticationMethod=none
Type=internet
Protocol=ip
Preferred=false
MessageProxy=74.49.0.18:80
MessageCenter=http://aliasredirect.net/proxy/mb/mnsc

[context3]
Name=IMS
AccessPointName=ims
Username=
Password=
AuthenticationMethod=none
Type=ims
Protocol=dual
Preferred=false

[context4]
Name=Mobile Internet
AccessPointName=sp.mb.com
Username=
Password=
AuthenticationMethod=none
Type=mms
Protocol=ip
Preferred=true
MessageProxy=74.49.0.18:80
MessageCenter=http://aliasredirect.net/proxy/mbnsc

On another positive, I received my first emoji tonight. Did not try to send mms back, too late. Will try tomorrow.

If it helps, I can also probably find the posted APN settings Public Mobile suggests I use to get mms/data and see if we can figure out what is and isn't lining up.

rdl85 · 19 Mar 2021, 06:54

@standupmobile I do get the L on occasion but it comes and goes. That said, I am on a super cheap plan and I thought I was locked to 3G, so I haven't really worried about how consistent it is. I will watch it more closely for the next little while and keep you posted.

Aircooled · 19 Mar 2021, 08:24

@standupmobile I'm getting pretty reliable 4G reception on my phone.

Aircooled · 19 Mar 2021, 08:27

@rdl85 Thanks. This looks pretty similar to what I've got running here. Now if only someone from europe would post theirs.

rdl85 · 23 Mar 2021, 21:18

@aircooled I just spoke with a person named Sebastian on the UBports QA and testing Telegram channel where he shared his APN settings (data and MMS) on his 3a that seem to work in Austria:

Hopefully this might inch us closer to MMS here in North America...

rdl85 · 27 Mar 2021, 08:49

Update: it seems that I am getting regular mms in but I still can't send mms out. This makes me think our problem is more related to phone issues and not APN settings. I haven't changed.my APN settings since posting them.

Does this new realization give any one else a better idea of what might still be not working properly on this port?

Aircooled · 27 Mar 2021, 09:00

@rdl85 If it wasn't working in europe I would agree. Also when I try and send an MMS I can watch the data connection reset.

rdl85 · 27 Mar 2021, 19:29

@aircooled OK, so you still think it is all in the APN settings? How did you figure out your data was restarting everytime you try and send an MMS? I'd be curious to watch for that on my 3a as well.

Aircooled · 27 Mar 2021, 20:08

@rdl85 said in MMS issues:

@aircooled OK, so you still think it is all in the APN settings? How did you figure out your data was restarting everytime you try and send an MMS? I'd be curious to watch for that on my 3a as well.

At the time the data indicator would actually go dark and then light back up after the failed message appeared. It doesn't seems to happen since the last update.

rdl85 · 29 May 2021, 17:39

@aircooled my mms is now working properly. I used the Public mobile settings shown on:https://www.apninfo.com/public-mobile-apn-settings. they may have accurate settings for other carriers in NA as well. Apologies for somewhat of a cross post but we have a few threads deaing with mms right now.

rik · 28 Aug 2021, 22:34

@aircooled note that MMS photos in and out are now reliable with wifi OFF. With wifi ON it is a problem, but broader than the P3a. Thanks to @fredldotme for the fixes:

https://forums.ubports.com/topic/6039/bounty-for-pixel-3a-halium-9-stability/18?_=1630188659271