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    MMS issues

    Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
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      • A Offline
        Aircooled
        last edited by

        As this seems to be a problem for us Canadian and American users only, I thought I'd try and troubleshoot as best I can. If someone in europe with working MMS could post up their APN contents from /var/lib/ofono/<id> /gprs , I think it might be a good starting point.

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        • A Offline
          Aircooled
          last edited by

          @fredldotme
          Hey Alfred. If you get the chance I know you're using a 3a.

          R 1 Reply Last reply Reply Quote 1
          • R Offline
            rdl85 @Aircooled
            last edited by

            Just thought I would mention I received two audio clips via mms tonight from a friend on my 3a. That said, it came about 30 hours later than when I know he sent them... Unfortunately, I still can't send out mms.

            Public Mobile (Telus), Winnipeg, MB, Canada.
            Pixel 3a - Stable, set to use the 2G/3G/4G connection option and running seperate internet and mms APN settings.

            Not sure of this helps, but it was a first for me so something must have worked at least momentarily.

            A 1 Reply Last reply Reply Quote 0
            • A Offline
              Aircooled @rdl85
              last edited by

              @rdl85 Well that's something. Can you post up your gprs file for me?

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              • S Offline
                StandUpMobile
                last edited by

                Good news on mms... No luck on my side sobfar either. Sorry to hijack the thread....but Are you guys getting reliable 4g (showing an L in the network indicator) ?

                R A 2 Replies Last reply Reply Quote 0
                • R Offline
                  rdl85 @Aircooled
                  last edited by

                  @aircooled Here is my gprs file:

                  [Settings]
                  Powered=1
                  RoamingAllowed=0

                  [context1]
                  Name=Internet
                  AccessPointName=sp.mb.com
                  Username=
                  Password=
                  AuthenticationMethod=none
                  Type=internet
                  Protocol=dual
                  Preferred=true
                  MessageCenter=http://aliasredirect.net/proxy/mb/mmcs
                  MessageProxy=74.49.0.18

                  [context2]
                  Name=mobile internet
                  AccessPointName=sp.mb.com
                  Username=
                  Password=
                  AuthenticationMethod=none
                  Type=internet
                  Protocol=ip
                  Preferred=false
                  MessageProxy=74.49.0.18:80
                  MessageCenter=http://aliasredirect.net/proxy/mb/mnsc

                  [context3]
                  Name=IMS
                  AccessPointName=ims
                  Username=
                  Password=
                  AuthenticationMethod=none
                  Type=ims
                  Protocol=dual
                  Preferred=false

                  [context4]
                  Name=Mobile Internet
                  AccessPointName=sp.mb.com
                  Username=
                  Password=
                  AuthenticationMethod=none
                  Type=mms
                  Protocol=ip
                  Preferred=true
                  MessageProxy=74.49.0.18:80
                  MessageCenter=http://aliasredirect.net/proxy/mbnsc

                  On another positive, I received my first emoji tonight. Did not try to send mms back, too late. Will try tomorrow.

                  If it helps, I can also probably find the posted APN settings Public Mobile suggests I use to get mms/data and see if we can figure out what is and isn't lining up.

                  A 1 Reply Last reply Reply Quote 1
                  • R Offline
                    rdl85 @StandUpMobile
                    last edited by

                    @standupmobile I do get the L on occasion but it comes and goes. That said, I am on a super cheap plan and I thought I was locked to 3G, so I haven't really worried about how consistent it is. I will watch it more closely for the next little while and keep you posted.

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                    • A Offline
                      Aircooled @StandUpMobile
                      last edited by

                      @standupmobile I'm getting pretty reliable 4G reception on my phone.

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                      • A Offline
                        Aircooled @rdl85
                        last edited by

                        @rdl85 Thanks. This looks pretty similar to what I've got running here. Now if only someone from europe would post theirs.

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                        • R Offline
                          rdl85 @Aircooled
                          last edited by rdl85

                          @aircooled I just spoke with a person named Sebastian on the UBports QA and testing Telegram channel where he shared his APN settings (data and MMS) on his 3a that seem to work in Austria: 400119800792_326197.jpg 400101700376_422506.jpg

                          Hopefully this might inch us closer to MMS here in North America...

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                          • R Offline
                            rdl85
                            last edited by

                            Update: it seems that I am getting regular mms in but I still can't send mms out. This makes me think our problem is more related to phone issues and not APN settings. I haven't changed.my APN settings since posting them.

                            Does this new realization give any one else a better idea of what might still be not working properly on this port?

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                            • A Offline
                              Aircooled @rdl85
                              last edited by

                              @rdl85 If it wasn't working in europe I would agree. Also when I try and send an MMS I can watch the data connection reset.

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                              • R Offline
                                rdl85 @Aircooled
                                last edited by

                                @aircooled OK, so you still think it is all in the APN settings? How did you figure out your data was restarting everytime you try and send an MMS? I'd be curious to watch for that on my 3a as well.

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                                • A Offline
                                  Aircooled @rdl85
                                  last edited by

                                  @rdl85 said in MMS issues:

                                  @aircooled OK, so you still think it is all in the APN settings? How did you figure out your data was restarting everytime you try and send an MMS? I'd be curious to watch for that on my 3a as well.

                                  At the time the data indicator would actually go dark and then light back up after the failed message appeared. It doesn't seems to happen since the last update.

                                  R rikR 2 Replies Last reply Reply Quote 0
                                  • R Offline
                                    rdl85 @Aircooled
                                    last edited by

                                    @aircooled my mms is now working properly. I used the Public mobile settings shown on:https://www.apninfo.com/public-mobile-apn-settings. they may have accurate settings for other carriers in NA as well. Apologies for somewhat of a cross post but we have a few threads deaing with mms right now.

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                                    • rikR Offline
                                      rik @Aircooled
                                      last edited by

                                      @aircooled note that MMS photos in and out are now reliable with wifi OFF. With wifi ON it is a problem, but broader than the P3a. Thanks to @fredldotme for the fixes:

                                      https://forums.ubports.com/topic/6039/bounty-for-pixel-3a-halium-9-stability/18?_=1630188659271

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